Can't connect to other wifi network

[Nicholas Gong]

I recently had Xfinity install a new modem that runs two wifi networks. Let's call the first one "Wifi 1" and the other "Wifi 2." My Toshiba Satellite L50-D only recognizes "Wifi 1" but does not recognize the other. However, all the other computers and cell phones in the household recognize both. I tried updating the drivers and even restored the laptop to factory settings but nothing seems to work. Any input would be greatly appreciated!

 

[Phillip Corcoran]

You've got "dual band" WiFi on your new router/modem - - 2.4GHz and 5GHz.

Unless your Toshiba laptop has a dual band WiFi adapter (unlikely if it's more than 4 years old) it will not be able to "see" or use the 5GHz WiFi band.

It's only recently that laptops are being equipped with dual-band WiFi adapters.

 

[Nicholas Gong]

You've got "dual band" WiFi on your new router/modem - - 2.4GHz and 5GHz.

Unless your Toshiba laptop has a dual band WiFi adapter (unlikely if it's more than 4 years old) it will not be able to "see" or use the 5GHz WiFi band.

It's only recently that laptops are being equipped with dual-band WiFi adapters.

Interesting. What's weird is that my mom's macbook pro from 2008 detects the 5 ghz and by toshiba is like 5 years older.

 

[Phillip Corcoran]

Just depends on the manufacturer and/or the actual model.

Just like a car, the more you pay in a particular model range, the better specification it has.
And we all know how expensive (and well made I have to admit) Apple gear is.
In your example, Your mum's Macbook was apparently made more future-proof than your Tosh laptop.

My 4-year old Sony moby is dual-band, my 3-year old Tosh lappy isn't - - go figure.