Answer christie222: Hi again Videogamer99
Please try wether you are able to go online by trying "option 7" below (safe mode with networking) first before you try anything else. Please write me a short note and let me know wether you can go in this mode onlilne.
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Oh no i do understand your instructions i was just saying should i screen record so you can see anything that i am missing that might help fix it.
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Answer christie222: No, you don’t need to screen anything for me. As I said before I am not a computer pofessional person and therefore I can not help with interpreting log-files and stuff like that. I am only a Computer USER and try to help you with my experience of being a Windows Vista user for the past 6 years.
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But.
Hi christie222
These are my answers to everything you suggested.
Option 1.
I didnt find any network or utility program or anything like that. Is there any that i could download if so what are they.
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Answer christie222: Windows Vista operating system only supplies a “Diagnose and Repair-Option” in the “Network Sharing Center”. But this is not an option for you because you need to be able to go online with your computer in order to receive help. So forget this for now.
I don’t know of any other download options for a repair utility program. (The repair utility program should be supplied by your Computer manufactuerer “HP” but you said you coudnt find anything there. Maybe the HP homepage offers something like this.
If everything failes, you could open another thread here in the forum and ask the question. If you do so, give EXACT details about your operating system, Bit Version, Computer Manufacturer.
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Option 2.
The windows restore wont go back far enough it has todays back up and the earliest back up is 8/23/14. and this computer messed up way before that. Is there a way to see even more. This happened to this computer in 2011. The system restore way tried but nothing at the time then the computer sat for a while then i just now want it fixed because if this computer goes out then i will have another.
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Answer christie222: Ok, I understand now. I didn’t know that the problem was THAT OLD
!
I am pretty sure that there are NO older restore points available for you. Certainly not back to 2011!!!
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Option 3.
I have tried last known good config. and nothing.
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Answer christie222: Ok, I understand now! Your computer problem lies too far back in the past.
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Option 4.
This is my network adapter can you help and see if there are any updates because i can find any bu here it is: NVIDIA nForce network controller, Version: 65.7.4.0. The device says it is working properly. Also it is a built in Ethernet port not a PCI card.
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Answer christie222: The usual solution to update drivers is through the “device manager”. But you need to be able to go online for that with your (defect) computer. So right now this is not a solution for you.
You said, you didn’t find any problems reported in the “device manager”. So the question is, wether it is really the NVDIA nForce network controller or its driver which is defect.
If you could get online you could update your drivers within the offered options of the"device manager"
But:
I have found another thread in this forum with the same question in regards to NVIDIA nForce network controller issue BUT the answer is for Windows XP.
I would like you to read this short thread, it will show you
1. WHAT kind of DETAILED INFORMATION you will need about your “NVDIA nForce network controller” type in order to find the right/correct!! download from the NVDIA-Webpage.
2. It also contains a link to the NVDIA home page where you can look for siutable drivers which you can possibly download using another computer and burn the drivers to a cd.
Here is the link to the thread:
http://www.tomshardware.com/forum/33532-42-nvidia-nforce-network-controller-working
Here is the link to the thread NVIDIA nForce network home page but for Win XP:
http://www.nvidia.com/object/nforce3_winxp_5.11.html
And:
Your manufacturer’s (HP) homepage should be able to offer you downloads for drivers as well. But I am not sure wether this downloads must be done from the (defect) computer or wether they can be done from another computer and burnt onto a cd.
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Option 5.
I will look more into the Bluetooth thing but i will do that later on.
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answer christie222 OK!
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Option 6
Are there any downloadable utility diagnostics that i can get for free.
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answer christie222 Sorry, I don’t know this. But you could post this question in a new thread in this forum. Give detailed information about your
“Computer Manufacurer”, 32 Bit Version or 64 Bit Version and “Operating System incl *Service *Pack *Type” (example: Windows Vista PREMIUM *SPK 1 and *SPK2 or another example: Computer Manufacturer and 32 Bit Version or 64 Bit Version and Windows XP plus uprgrade to Windows Vista BUSINESS and and *SPK1) and “detailed information about your “NVDIA nForce network Type”.
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Thank you for helping me I know you are probably tired of helping me but I am sorry I just want my PC to work on the internet again.
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Answer christie222 No, I am not tired of helping you, I find it quite good that you try to independently fix your computer. In my opinion that’s the only way to learn and to improve and to get to know your computer better.
Option 7 (new)
Have you tried to go online by starting your computer in “safe mode with networking”
If not, try the following:
“Safe Mode With Networking”
Remove all CDs, Floppy Disks and external harddrives and so on… from your computer.
Restart your computer and repeatedly (fast) press the F8 key the moment your computer restarts. You need to press the F8 key before the Windows Logo appears. If the Windows Logo appears you will have to try again.
On the “Advanced Boot Option” screen use the arrow key to highlight the “safe mode with networking” option.
In “safe mode with networking” following drivers in regards to “networking” are loaded:
Network-related devices and services that start in Safe Mode with Networking
· Network Adapters (wired Ethernet and wireless 802.11x)
· Dynamic Host Configuration Protocol (DHCP)
· DNS
· Network Connections
· TCP/IP-NetBIOS Helper
· Windows Firewall
Try to go online in this mode.
If you can go online in safe mode, PLEASE LET ME KNOW straight away!
Note:
Be aware that your Antivirus and Firewall definitions are out of date now and that you are very likely to catch malware if you can not update your Antivirussoftware BEFOR surfing the internet.
Option 8 (new)
And finally another question to you:
Do you have an installation CD for your Windows Vista operating system.
Since I know now, that your problem has started so far back, I think the reinstallation of your operating system is the easiest and safest solution.
Fingers crossed! Christie222
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