Can't connect to Wi-Fi with Cisco router

[Armannn]

Hello everyone!

I have gotten a new ISP which provided me with a new internet connection and a Cisco EPC3925 router. However, ever since then, my mobile and laptops aren't able to connect to the Wi-Fi.

Literally, I get problems with obtaining the IP. It fails to obtain the IP after trying to connect.

Though, I haven't blocked either one of them from connecting in the router settings.

 

[Ralston18]

As I understand your question things have gotten a bit backwards....

Your mobile and laptops need to be reconfigured to match the Cisco router OR you need to configure the Cisco router to your network.

That said do you know the default IP for the Cisco router? Does that IP match the Default Gateway IP that your mobile and laptops are looking for? (Along witht he subnet mask.)

Hopefully you can just use your administrative access to the new router to go in and change its default IP to match the original router.

Do you have the login and password for the Cisco router? That is what you will need to have to fix things.

 

[Armannn]

Hello!

I do know the default IP of my router. It actually is 192.168.0.1 (the one I use to login for editing the router settings) while my mobile is looking for 192.168.1.128.

I've even put my mobile's MAC Address in the router's settings to permit its access.

As I understand your question things have gotten a bit backwards....

Your mobile and laptops need to be reconfigured to match the Cisco router OR you need to configure the Cisco router to your network.

That said do you know the default IP for the Cisco router? Does that IP match the Default Gateway IP that your mobile and laptops are looking for? (Along witht he subnet mask.)

Hopefully you can just use your administrative access to the new router to go in and change its default IP to match the original router.

Do you have the login and password for the Cisco router? That is what you will need to have to fix things.

 

[Ralston18]

You need to either change the router's default IP from 192.168.01 to 192.168.1.128 or change your devices to look for the default (DNS gateway) of 192.168.0.1

And you must have the matching subnet masks as well. 255.255.255.0 for private networks.

Unless there are compelling reasons otherwise I would change the devices to match the router's default 192.168.0.1 - making all the changes would be a bit of a nuisance but using 192.168.0.1 would be more in line with normal configurations.

However, if for some reason the router must be 192.168.1.128 then change the router so the mobile (and other devices) can find it.