Question Can't find Freesync in monitor menu?

[Mohamed ElHussainy]

I have Acer kg241 monitor, its 144hz and supports Freesync, but I can't find Freesync option in the OSD?

AMD software does show monitor as supporting Freesync.

Is that normal !!

 

[rgd1101]

there are sub model of kg241 kg241p, kg242q, etc. some have freesync, some don't

 

[Mohamed ElHussainy]

there are sub model of kg241 kg241p, kg242q, etc. some have freesync, some don't

What do you mean some have and some don't ?
Is acer unclear in their products

 

[rgd1101]

What do you mean some have and some don't ?
Is acer unclear in their products

correct. you have to search your exact model.

 

[Mohamed ElHussainy]

correct. you have to search your exact model.

Yeah I searched via the screen serial number
And in the monitor specifications is available
Tearing Prevention Technology AMD FreeSync ™

Model Name: KG241
Part Number: MM.TELEE.003