So I got my comcast speeds updated but found out my old modem could not give me the speed for my new plan.
I got an Arris modem/wireless combo and initially the "Online" light turned on and I was able to get to comcasts re-direct activation page. Got an error on the page which chat support told me to call and activate it. Which I did but ever since the first time, the "Online" light has never stayed solid. It either is completely off or flashing sometimes then turning off.
I thought the problem was the modem so I went and bought a compatible netgear modem and to my chagrin, it did essentially the same thing. Turn on, no "Online" light.
It is weird because my old linksys modem works fine (as I am on it right now) so I wouldn't think it would be my coax cable. Any ideas? I included a couple videos just to show what each of the modems does when I try and turn them on
Netgear CMD31T
http://youtu.be/Cd1f4-cdTME
Arris TG862
http://youtu.be/IRo8Ht5eEUo
I got an Arris modem/wireless combo and initially the "Online" light turned on and I was able to get to comcasts re-direct activation page. Got an error on the page which chat support told me to call and activate it. Which I did but ever since the first time, the "Online" light has never stayed solid. It either is completely off or flashing sometimes then turning off.
I thought the problem was the modem so I went and bought a compatible netgear modem and to my chagrin, it did essentially the same thing. Turn on, no "Online" light.
It is weird because my old linksys modem works fine (as I am on it right now) so I wouldn't think it would be my coax cable. Any ideas? I included a couple videos just to show what each of the modems does when I try and turn them on
Netgear CMD31T
http://youtu.be/Cd1f4-cdTME
Arris TG862
http://youtu.be/IRo8Ht5eEUo