[SOLVED] Can't get native resolution in 4k on Metro 2033 Redux

[icyulkn]

I'm having trouble getting 4k to show up in the resolution selection screen for Metro 2033 Redux. I play in 4k in games all the time and this is a first I can't get it to work after exhausting all options. This is also the Epic Store version (if that matters). I tried messing with Metro's cfg file and disabling my audio receiver in case the game it thinks it's a second monitor. My current resolution is in 4k.

 

[RTX 2080]

My situation isn't exactly the same as yours, but I just recently played Metro 2033 Redux at 4k on steam and didn't have any issues running it at 4k.

 

[Deleted member 2731765]

Hello @ icyulkn

Some users have encountered issues such as not being able to set their native resolution; the game resetting their chosen resolution to a lower one; or the game's maximum available resolution being lower than their monitor's native resolution.

Such cases may be caused by the presence of multiple monitors attached to the computer, or attempting to play the game on an attached TV where larger resolutions may not be available. Possible solutions include unplugging any extra monitors, or setting the multi-monitor display mode in Windows to "Computer Only".

As a side note, try uninstalling and then re-installing the GPU drivers. Do a clean re-install. What are your full PC specs ?

 

[icyulkn]

Hello @ icyulkn

Some users have encountered issues such as not being able to set their native resolution; the game resetting their chosen resolution to a lower one; or the game's maximum available resolution being lower than their monitor's native resolution.

Such cases may be caused by the presence of multiple monitors attached to the computer, or attempting to play the game on an attached TV where larger resolutions may not be available. Possible solutions include unplugging any extra monitors, or setting the multi-monitor display mode in Windows to "Computer Only".

As a side note, try uninstalling and then re-installing the GPU drivers. Do a clean re-install. What are your full PC specs ?

I completely disconnected my Audio Receiver and it still is doing it.

 

[icyulkn]

My situation isn't exactly the same as yours, but I just recently played Metro 2033 Redux at 4k on steam and didn't have any issues running it at 4k.

this is strange as hell.

 

[icyulkn]

Hello @ icyulkn

Some users have encountered issues such as not being able to set their native resolution; the game resetting their chosen resolution to a lower one; or the game's maximum available resolution being lower than their monitor's native resolution.

Such cases may be caused by the presence of multiple monitors attached to the computer, or attempting to play the game on an attached TV where larger resolutions may not be available. Possible solutions include unplugging any extra monitors, or setting the multi-monitor display mode in Windows to "Computer Only".

As a side note, try uninstalling and then re-installing the GPU drivers. Do a clean re-install. What are your full PC specs ?

I suppose I'll uninstall and reinstall the drivers.

 

[icyulkn]

Hello @ icyulkn

Some users have encountered issues such as not being able to set their native resolution; the game resetting their chosen resolution to a lower one; or the game's maximum available resolution being lower than their monitor's native resolution.

Such cases may be caused by the presence of multiple monitors attached to the computer, or attempting to play the game on an attached TV where larger resolutions may not be available. Possible solutions include unplugging any extra monitors, or setting the multi-monitor display mode in Windows to "Computer Only".

As a side note, try uninstalling and then re-installing the GPU drivers. Do a clean re-install. What are your full PC specs ?

Strange, it was the drivers. Uninstalling and reinstalling did the trick. Thanks!

 

[Deleted member 2731765]

Thanks for the update.

I'm glad to hear that. So I guess your problem is now resolved ? You can mark this thread/topic as SOLVED, if you wish. Doing this will help other gamers who might be facing a similar issue, to look for a solution.