Can't get rid of this BSOD

[Clinton_6]

The BSOD says SYSTEM_SERVICE_EXCEPTION Win32kbase.sys. I've tried every solution on the internet and yet can't get rid of this BSOD. Bought a new ssd and freshly installed win 10 pro version on it but this BSOD appears again after 2 or 3 days of usage. Reinstalled windows again and still the problem persists. I have no idea what's behind this. Please help as it is causing me a lot of headache.Here is the mini dump file : https://drive.google.com/file/d/0B9G-VvCKlxmNMHhXSnMzQ0NWdWc/view?usp=sharing . I don't know how to read it.

 

[Colif]

Can you go to C;\Windows folder, show hidden files, and copy memory.dmp file to another location. Upload the copy from this location to a file sharing web site (like one drive or google drive) and share the link here.

the dump files may show us more than osr does

 

[johnbl]

looks like the memory dump is not shared for public access

 

[Clinton_6]

Can you go to C;\Windows folder, show hidden files, and copy memory.dmp file to another location. Upload the copy from this location to a file sharing web site (like one drive or google drive) and share the link here.

the dump files may show us more than osr does

Okay, I'll upload it to google drive.

 

[Clinton_6]

https://drive.google.com/file/d/0B9G-VvCKlxmNMHhXSnMzQ0NWdWc/view?usp=sharing

 

[helpstar]

the link still doesn´t work

 

[Clinton_6]

the link still doesn´t work

How to make it work?

 

[helpstar]

sorry ,the link worked just the preview wouldn´t

get bluescrennview and load your dump there, take a screenshot of it and upload

 

[Clinton_6]

sorry ,the link worked just the preview wouldn´t

get bluescrennview and load your dump there, take a screenshot of it and upload

Is this the correct screenshot?

 

[Colif]

1st error you had mentions rtwlanu.sys.

rtwlanu.sys is part of Realtek WLAN Wireless USB 2.0 Adapter and developed by Realtek Semiconductor Corporation Are you using a wireless lan card?

2nd error just talking about windows parts. win32base.sys & ntoskrnl.exe are both parts of the Windows kernel. Its likely that the two bsod caused by same driver, but hard to say without someone actually converting the dmp file. Hopefully Johnbl will look at this again

 

[Clinton_6]

1st error you had mentions rtwlanu.sys.

rtwlanu.sys is part of Realtek WLAN Wireless USB 2.0 Adapter and developed by Realtek Semiconductor Corporation Are you using a wireless lan card?

2nd error just talking about windows parts. win32base.sys & ntoskrnl.exe are both parts of the Windows kernel. Its likely that the two bsod caused by same driver, but hard to say without someone actually converting the dmp file. Hopefully Johnbl will look at this again

Yes, I've fixed the first issue by removing the Wireless LAN card and all the drivers related to it by REVO Uninstaller tool. It's the 2nd error that keeps on reappearing while doing basic stuffs like opening windows explorer,watching videos, browsing, typing documents etc. I've just recently installed windows again for the 3rd time so these are the only dump files currently available. I'll post the dump files if it crashes again. Hopefully, it's staying longer than the previous version of Windows.