can't install driver rx 460

[bruderbob]

want to try an XFX RX 460 grafics card on a E8400 + Win10 32-bit configuration
I just can't seem to run the installation CD. So I run directly setup from the map win10-32 on the CD.
What ever I do, the configuration loads the default Windows driver
The AMD Autodetect finds: A-series APU
In the Bios I allready selected "Auto" (=use add-in card)
I also disabled "automaticly download manufacturers' apps and ..."
Does someone have a good idea??

 

[COLGeek]

I would recommend downloading directly from AMD and installer the most current drivers. Get them here:

http://support.amd.com/en-us/download/desktop?os=Windows+10+-+32

 

[elbert]

I usally throw those disks just as far as they will go. Best to go get the newest drivers from AMD.
http://support.amd.com/en-us/download/desktop?os=Windows+10+-+32

 

[bruderbob]

I already tried that too
Stil keeps showing up with "Microsoft Basic Display-adapter"

 

[COLGeek]

Did you try installing the APU version of the drivers?

Also, is your display connected to the motherboard video connections or to the RX460?

 

[bruderbob]

Did not try the APU. Doesn't seem right to me !?!?

 

[COLGeek]

I think it is the second link on the site I posted earlier. Try it.

What about the connection question I asked earlier?

 

[COLGeek]

Hang on a minute....

Download and install CPU-Z. What exact CPU/APU are you using?

http://www.cpuid.com/softwares/cpu-z.html

 

[bruderbob]

Display is connected to RX 460 card
Also checked in Bios if PCI-slot was disabled
Also powercord is connected to the card

I thought APU version is meant for on-board GPU's!?
Should I try?

 

[COLGeek]

Hang on, don't use the APU version until you answer the exact CPU/APU question above.

 

[bruderbob]

@COLGeek:
I am using an E8400 Intel 2 double core
and an XTX RX 460 grafics card

 

[COLGeek]

Understood. What make/model of motherboard?

 

[bruderbob]

In CPU-Z it shows:

Display adapter 0
Board Manufacturer XFX Pine Group Inc.
Memory size 0 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1682)
Model ID 0x67EF (0x9460)
Performance Level 0

 

[COLGeek]

In CPU-Z it shows:

Display adapter 0
Board Manufacturer XFX Pine Group Inc.
Memory size 0 MB
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x1002 (0x1682)
Model ID 0x67EF (0x9460)
Performance Level 0

That isn't the motherboard info. Look at the Mainboard tab.

 

[bruderbob]

It's a Dell Optiplex 960

 

[bruderbob]

This might be the problem:
Graphic Interface PCI-Express
PCI-E Link Width x8
PCI-E Max Link Width x8

Would like it to work
Probably have to dig deeper into my pocket, to create a suitable PC for my son 🙂

 

[COLGeek]

Are you using a standard Dell power supply? If so, what model (or at least wattage rating)?

 

[COLGeek]

What GPU did you have previously installed in the Optiplex?

 

[bruderbob]

No i placed a rather new 400W ps, instead of the 240W

 

[COLGeek]

This might be the problem:
Graphic Interface PCI-Express
PCI-E Link Width x8
PCI-E Max Link Width x8

Would like it to work
Probably have to dig deeper into my pocket, to create a suitable PC for my son 🙂

The Dell has an older PCIe standard x16 slot (Intel Q45 Express chipset with Version 1.1 PCIe slot). The GPU uses a PCIe 3.0 x8 slot. Physically, the two are compatible. Trying to determine if the RX460 is going to work at all given the older tech of the Dell.

Do you know if the Dell is running the latest BIOS for its motherboard?

 

[elbert]

Check your bios. You may have a bios setting that lets you pick primary Video Controller or pci. Needs to be PCI if the setting is used.

 

[bruderbob]

the previous card was a NVidea GT610
i cleared out all drivers with DDU

 

[COLGeek]

The latest Dell BIOS can be found here:

http://www.dell.com/support/home/us/en/4/product-support/product/optiplex-960/drivers

 

[bruderbob]

This might be the problem:
Graphic Interface PCI-Express
PCI-E Link Width x8
PCI-E Max Link Width x8

Would like it to work
Probably have to dig deeper into my pocket, to create a suitable PC for my son 🙂

The Dell has an older PCIe standard x16 slot (Intel Q45 Express chipset with Version 1.1 PCIe slot). The GPU uses a PCIe 3.0 x8 slot. Physically, the two are compatible. Trying to determine if the RX460 is going to work at all given the older tech of the Dell.

Do you know if the Dell is running the latest BIOS for its motherboard?

Isn't it the other way around ?
the Dell has a x8 slot, and the GPU uses a x16 (PCIe 3.0)

 

[bruderbob]

Check your bios. You may have a bios setting that lets you pick primary Video Controller or pci. Needs to be PCI if the setting is used.

see 1st post: In the Bios I allready selected "Auto" (=use add-in card)