Can't make a backup restore from windows image backup disc

[theonesingular]

Hi all. I keep getting this window up in windows image backup. It says I have to install the drivers to make an image reformat. Anyone knows what to do?

 

[Phillip Corcoran]

I can't even understand what you mean, let alone explain what you should do.
I never heard of an image reformat ????
Are you sure that's exactly what the error message says?

 

[forfoxyon]

how did you backup before? i'm not clear