I can't reset Windows 10. I want to remove all my files, but when I try, it says:
"Recovery
Your PC/Device needs to be repaired
There isn't enough memory available to create a ramdisk device.
Error code: 0xc0000017
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or manufacturer. "
I definitely have enough RAM (8 gigs), so what gives? I really don't want to mess things up more than I apparently have. It's an HP Envy m4 laptop with an Intel i7 at 2.20 ghz. Any help is much appreciated.
"Recovery
Your PC/Device needs to be repaired
There isn't enough memory available to create a ramdisk device.
Error code: 0xc0000017
You'll need to use recovery tools. If you don't have any installation media (like a disc or USB device), contact your PC administrator or manufacturer. "
I definitely have enough RAM (8 gigs), so what gives? I really don't want to mess things up more than I apparently have. It's an HP Envy m4 laptop with an Intel i7 at 2.20 ghz. Any help is much appreciated.