Can't restore laptop?

doomislegend

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Mar 29, 2011
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18,510
Hey everyone, I have a Dell Inspiron 11z laptop that i purchased a while ago that i'm trying to sell. While it's booting, i click f8 and click on "Repair Your Computer". Next, the log-in screen appears, but the only user is "other users". I click that since that's the only option, and it then asks for a Username and Password. I've tried a few things, including typing Administrator and the password for administrator ( which i changed for this purpose ) or the name and password for my account, but i constantly get an error that states:

"The specified domain either does not exist or could not be contacted."

Any idea why i'm getting this error and what will fix this? Thanks!
 

doomislegend

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Mar 29, 2011
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When you say "log on to" field, are you talking about the user name? There's a blank space for user name and password, but nothing i try works. I just get the error stated above. There also is no options button or anything there... it's just those two fields. Basically, the screen looks like a normal vista log in, but instead of already having user names, it asks for me to type it in.
 

doomislegend

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Mar 29, 2011
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18,510
actually, i have another question that just might make this somewhat easier. Can i download windows vista home edition 32 bit on to a flash drive and format my computer from there? I'm figuring the product key on the bottom of my computer is for vista, so i can just go ahead and do something like that. If possible, what do i need to do? Thanks.