Can't restore laptop?

doomislegend

Distinguished
Mar 29, 2011
5
0
18,510
Hey everyone, I have a Dell Inspiron 11z laptop that i purchased a while ago that i'm trying to sell. While it's booting, i click f8 and click on "Repair Your Computer". Next, the log-in screen appears, but the only user is "other users". I click that since that's the only option, and it then asks for a Username and Password. I've tried a few things, including typing Administrator and the password for administrator ( which i changed for this purpose ) or the name and password for my account, but i constantly get an error that states:

"The specified domain either does not exist or could not be contacted."

Any idea why i'm getting this error and what will fix this? Thanks!
 
When you say "log on to" field, are you talking about the user name? There's a blank space for user name and password, but nothing i try works. I just get the error stated above. There also is no options button or anything there... it's just those two fields. Basically, the screen looks like a normal vista log in, but instead of already having user names, it asks for me to type it in.
 
actually, i have another question that just might make this somewhat easier. Can i download windows vista home edition 32 bit on to a flash drive and format my computer from there? I'm figuring the product key on the bottom of my computer is for vista, so i can just go ahead and do something like that. If possible, what do i need to do? Thanks.