Question can't scroll down on windows settings

[chandraid]

hi everyone, i cant scroll down on windows setting, its like i press tab but i aint, i check my keebs and its fine

View: https://youtu.be/42ElQqCRs8U

 

[Lutfij]

Can you open your web browser? If so, use KeyboardTester and try and hit each key on your keyboard. What you've shown with that video is akin to the up arrow being depressed or even Page Up.

What version(not edition) of Windows 10 are you working with?

 

[chandraid]

Can you open your web browser? If so, use KeyboardTester and try and hit each key on your keyboard. What you've shown with that video is akin to the up arrow being depressed or even Page Up.

What version(not edition) of Windows 10 are you working with?

already tested, that why i ask here cause dont know the problem, it seem like it pressed but i check it dont

windows 10 21h2 19044.1706

 

[Colif]

see if this helps

right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter

Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

 

[chandraid]

see if this helps

right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter

Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

already do, it seem nothing change, i cant scroll down 🙁 maybe re install the winwos is the only way

 

[Colif]

using a standard resolution on screen?
Have newest GPU drivers?

no keys stuck on keyboard? Does it happen if keyboard unplugged? try unplugging all USB devices

Could be a software conflict?

Try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.