Question Cant shutdown or restart PC from windows

[markfresh]

Hi,
When i click on start>power and try to restart or shutdown, it goes to the blue screen and says restarting etc,
but then nothing further and i have to manually do it on my pc case.
Any help?
Thanks

 

[beyondlogic]

Hi,
When i click on start>power and try to restart or shutdown, it goes to the blue screen and says restarting etc,
but then nothing further and i have to manually do it on my pc case.
Any help?
Thanks

full specs of system and how long has this been happening.

and what have you recently changed