Question Can't stop crashing

[ScorchG_]

Hey there!

I've been searching for an answer for this for a while and I've tried every free option.

About 3ish months ago my computer would start crashing randomly, sometimes it was once a day, sometimes once a week, but as time grew on it kept crashing more and more. I tried installing new drivers, upping my fan speed so I wouldn't overheat, I even installed DDU and deleted the drivers and that also didn't work.

For some more info, I have
16 GB ram 3000 Mhz. (It's a pre built and I'm not sure what brand)
NVIDIA GeForce RTX 2080 Super
Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz 3.60 GHz
ASRock Z390 Phantom Gaming 4S-IB Motherboard

I can re-inact it as whenever I launch Halo Infinite for example, it crashes within ~10 minutes. Its as if the computer just shuts off as the PC turns off and screens turn black. No blue screen at all.

Thanks and I hope I can get this solved!

 

[MrLitschel]

What is the PSU Brand and wattage? It may not be able to handle the load when running Halo Infinite.

 

[ScorchG_]

I'm not able to open up my PC right now, but from the website, it looks like it is 650 Watts.

 

[MrLitschel]

As it is a pre-build, I would suspect that it is on the budget level. What are your cpu/gpu temps when running normally, compared to Halo?

 

[ScorchG_]

Orginally, It was around 65-73 C but I downloaded MSI Afterburner and temps went down to 60 and then it crashed before it could go higher.

 

[MrLitschel]

I am assuming that normal computing, the system works fine. If so, without knowing the brand and ratings of the PSU, that would be my first suspect. Do you have another one to swap

 

[ScorchG_]

Alright, thanks! I might be able to see later what brand the PSU is, but I was also suspecting the PSU as I've done everything else I can to fix it. Thanks for the help!