Can't switch back to WPA2

[bibi.de]

I recently re-set my router (Ambit U10C019), which was originaly set up with WPA2 security. After the re-set, it is now set to WEP. I can log in to the router set-up page, but the options to change security to WPA2 are set at "disabled" and are greyed out.

Does anyone know why I am unable to change this, or how to fix it?

 

[COLGeek]

First, double check whether a firmware update is available for your router.

Did this happen to a previously configured WiFi network or when setting up a new setup?

 

[bibi.de]

It was already configured. My new computer wouldn't connect, and that's why I re-set it. I didn't realize that would change anything. It's not my service account (I'm staying at a friend's place), so I can't update or change anything else. I'm able to log in to the router's set-up page, but the security options are unavailable.

 

[bibi.de]

Is there a way for me to update the firmware without going through the ISP? I can't find the ambit update anywhere.

 

[COLGeek]

Many (most) routers have a firmware upgrade feature/capability built-in. Some are set to auto-update, others to manually be initiated. Have you looked at the router's admin menu selections?

 

[bibi.de]

It doesn't have an admin menu. I've searched through every menu and sub-menu, but there's nothing about firmware or updates of any kind. I've also checked the ISP's website. I tried ubee's website (Ambit is now part of Ubee), but experienced some malicious web attacks there, so I won't be trying that again. I think I'll just have to wait for the account holder to call the ISP themselves. I was hoping to avoid that outcome.

 

[COLGeek]

The manual for that router (safe site) can be found here:

http://setuprouter.com/router/ambit/u10c019/manual-1362.pdf

That is an "ancient" model. Honestly, I would replace with something modern and more up to date. I did not see a firmware update function in the manual.