can't uninstall my msn6.2 or reinstall my msn6.2

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I try to uninstall my msn6.2 using the remove program from control panel, but
during the uninstallation, my computer got hang up, so i need to reboot it
again, then i went ahead and remove msn6.2 from remove program at control
panel again, it doesn't allow me to remove it.
I try to reinstall the msn6.2 again, but it gave me installation error msg
1638 and ask me to download the latest msn from microsoft, but the one i am
installing is the latest version, what can i do to get my msn6.2 back? thanks
i think my computer is mixed that msn6.2 is still there or have been removed

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

MVP,
I already fixed this problem, i remove all the registry for msn6.2 and
reinstall it again, it works that way, but the reason that i try to remove
the msn6.2 was i couldn't log on msn6.2 properly.
It log on fine before but somehow this problem started yesterday when i try
to log on, it can log on, but as soon as i got log on, it disconnect again,
but this problem doesn't happen with other user account.


"gto" wrote:

> I try to uninstall my msn6.2 using the remove program from control panel, but
> during the uninstallation, my computer got hang up, so i need to reboot it
> again, then i went ahead and remove msn6.2 from remove program at control
> panel again, it doesn't allow me to remove it.
> I try to reinstall the msn6.2 again, but it gave me installation error msg
> 1638 and ask me to download the latest msn from microsoft, but the one i am
> installing is the latest version, what can i do to get my msn6.2 back? thanks
> i think my computer is mixed that msn6.2 is still there or have been removed

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

MVP, please ignore this question
i got it fixed by using repair from control panel.
it works fine now, the user log on fine as well for some reason.


"gto" wrote:

> I try to uninstall my msn6.2 using the remove program from control panel, but
> during the uninstallation, my computer got hang up, so i need to reboot it
> again, then i went ahead and remove msn6.2 from remove program at control
> panel again, it doesn't allow me to remove it.
> I try to reinstall the msn6.2 again, but it gave me installation error msg
> 1638 and ask me to download the latest msn from microsoft, but the one i am
> installing is the latest version, what can i do to get my msn6.2 back? thanks
> i think my computer is mixed that msn6.2 is still there or have been removed

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

If you have problems installing a new version you can
completely remove the old version by following these
steps;

[1] Go to Add/Remove Programs and remove MSN Messenger
[2] Go to C:\Program Files\MSN Messenger and delete the
entire folder, also go into the task manager and stop all
procceses for msn messenger, or it won't let you delete
the folder.
[3] Start up Registry editor by going to Start Menu ->
Run->Typing in regedit and hitting OK
Navigate to the
HKEY_CURRENT_USERS\Software\Microsoft\MSNMessenger key
and delete the entire MSNMessenger Key

I had the same type of situation, but a little different
and it worked.
>-----Original Message-----
>I try to uninstall my msn6.2 using the remove program
from control panel, but
>during the uninstallation, my computer got hang up, so i
need to reboot it
>again, then i went ahead and remove msn6.2 from remove
program at control
>panel again, it doesn't allow me to remove it.
>I try to reinstall the msn6.2 again, but it gave me
installation error msg
>1638 and ask me to download the latest msn from
microsoft, but the one i am
>installing is the latest version, what can i do to get
my msn6.2 back? thanks
>i think my computer is mixed that msn6.2 is still there
or have been removed
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings gto,

Glad to hear it, and thank you for the feedback!
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"gto" <gto@discussions.microsoft.com> wrote in message
news:71EFAE5D-891F-4DCB-8959-6E8E51D0B957@microsoft.com...
> MVP, please ignore this question
> i got it fixed by using repair from control panel.
> it works fine now, the user log on fine as well for some reason.
>
>
> "gto" wrote:
>
>> I try to uninstall my msn6.2 using the remove program from control panel, but
>> during the uninstallation, my computer got hang up, so i need to reboot it
>> again, then i went ahead and remove msn6.2 from remove program at control
>> panel again, it doesn't allow me to remove it.
>> I try to reinstall the msn6.2 again, but it gave me installation error msg
>> 1638 and ask me to download the latest msn from microsoft, but the one i am
>> installing is the latest version, what can i do to get my msn6.2 back? thanks
>> i think my computer is mixed that msn6.2 is still there or have been removed