Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
Microsoft is only talking about Easy CD Creator as the culprit for
this error.
However, I still get this error without any CD/DVD burning software
installed on my Windows XP installation. The installation was built up
from scratch (a formatted partition) and has never "seen" any CD/DVD
burning software except the built-in WinXP functions. Windows Update
was used to install all patches except Windows MovieMaker, Journal
Viewer and Windows Messenger. My system has a Samsung CDRW burner (no
DVD reading/writing) and a NuTech DDW-082 DVD/CD burner. Both have
been upgraded to their latest firmware versions.
To add further to this, until a week ago I used Windows 2000
Professional which also started producing this error a few weeks ago,
which led me to think that I should upgrade to WinXP. So it's not a
Win2000 issue as someone stated in a newsgroup.
The error is provoked by inserting a blank or written DVD+RW disk in
the NuTech DDW-082 drive and trying to access its contents in Windows
Explorer; a written DVD+R disk (by the DVD/CD burner in the same
system) does show its contents in the normal fashion. Moreover, the
error only occurs when the "Enable CD recording on this drive" is
disabled; if it's enabled there is no error, but Explorer shows
nothing for the written DVD+RW disk. The same disk, that had been
written on the problematic PC with Nero before reinstalling a clean
WinXP installation, will show its folders and files on my laptop
(WinXP) that has only 1 DVD+RW burner.
A few weeks ago everything was OK, but now this error often pops up. I
always install the latest Windows Update patches and my guess would be
that some Windows patch has introduced this bug. I don't know which
patch, it takes me too much time to isolate it from the numerous
updates.
In short, Microsoft is wrong if they assume that only Easy CD Creator
is causing this error.
Microsoft are you listening? Please repair this!
v-ashach@online.microsoft.com (Ashokan Achari [MSFT]) wrote in message news:<iMQ#j53REHA.2988@cpmsftngxa10.phx.gbl>...
> Hi,
>
> QUESTION:
> ===========
> I have both devices (DVD & CD Writer) on my computer screen. System shows
> that those are working properly.
> If I restart my computer with CDs in these drives I can see and work with
> these CDs.
> I am getting "CD Drive is not accessible Incorrect function" error when I
> try to see/run CD if I replace CD with another one or I restart the
> computer without any CD in these drives.
>
> SOLUTION:
> ===========
> Please see KB Article # 315350 "Incorrect function" error message when you
> access the CD-ROM drive, the DVD-ROM drive, or the CD-RW drive at
>
http://support.microsoft.com/?kbid=315350
>
> Please Visit the KB Article for the full content.
>
> CAUSE
> -----------
> This problem may occur if the CD recording program from Roxio Easy CD
> Creator is installed on the computer, and if the version of the CD
> recording program is not compatible with Windows XP.
>
> Easy CD Creator version 4.x and earlier versions are not supported in
> Windows XP.
>
> RESOLUTION
> ----------------------
> To resolve this problem, use one of the following methods, depending on
> your situation:
> If you have Easy CD Creator 3.x or 4.x, remove the program from the
> computer, and then contact Roxio to upgrade to a version of Easy CD Creator
> that is supported in Windows XP. For more information about how to remove
> the program from your computer, contact Roxio or see the program
> documentation.
>
> To contact Roxio, visit the following Roxio Web site:
>
http://www.roxio.com
>
> If you have Easy CD Creator 5.0x, install the Windows XP update for Easy CD
> Creator that is available from Roxio. For more information about how to
> download and install the update, visit the following Roxio Web site:
>
http://www.roxio.com/en/support/index.jhtml
>
> Hope this helps ......
>
>
> Ashok (Ashokan Achari)
>
> The Posting is provided "AS IS" with no warranties, and confers no rights.
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