After downloading recommended and urgent software that my system required my DVD/CD no longer worked. I have followed all guidelines in MS and Windows, ran a diagnosis from Dell, and MS Mr. Fix It, downloaded other drivers and removed old one. I was still unable to fix the problem. I was using the driver one hour prior to the downloads and upgrades and know that ii was working fine. The light, tray, nor can I eject it. I used a pin to open tray and re installed and closed tray but it acts as if there is no power. I also, checked all connections, completely detached all power sources to reset it.But it still won't work. I really think the version that got updated to my system is the culprit but I have no idea what to download or from where that would be compatible and free. Originally I think it was running a Philips version but since I didn;didn't uninstall it I didn't think to write down S/N. I have listed my OS, Manufacturer, etc. below. If anyone can help me it would be greatly appreciated. I want to thank you ahead of time for the kindness. Roxy
Microsoft Windows XP Pro
Intel 82845G Graphics Controller
System Model is OptiPlex GX60 Type: X86
Bios Version/Date: Dell Computer A08 6/7/2004
OS Microsoft
CPU is Intel Celeron 2.4 GHZ 32 Bit
Mainboard is 0c3207 Dell Computer Corp. S/N 38DV751
IDE Primary Master HDD 37GB WDC WD4 0088 60j
I hope I covered all info needed . Thank you for any help or advice..R.
Microsoft Windows XP Pro
Intel 82845G Graphics Controller
System Model is OptiPlex GX60 Type: X86
Bios Version/Date: Dell Computer A08 6/7/2004
OS Microsoft
CPU is Intel Celeron 2.4 GHZ 32 Bit
Mainboard is 0c3207 Dell Computer Corp. S/N 38DV751
IDE Primary Master HDD 37GB WDC WD4 0088 60j
I hope I covered all info needed . Thank you for any help or advice..R.