Change details denied

[jazzjay]

Hi All - I was denied a change of email and password in my Tom'sGuide account. "the connection does not exist" What does that mean? thanks - Jazzjay

 

[subdeathzero83]

does your account exist to the Tom's Guide

 

[subdeathzero83]

that could be the reason why it denied your email and password.

 

[COLGeek]

that could be the reason why it denied your email and password.

Tom's Guide and Tom's Hardware use the same accounts. Register on one and you are registered at both. This is not the issue. There have been some technical issues affecting these account settings.