Question Chrome freezes and then task bar and then pc

mrx4564

Prominent
Jan 5, 2020
21
0
510
Hey im having this issue kinda everytime i start for first time my pc, chrome freezes but i can close it with the x, then if i try to open any other thing task bar freezes, then if i try to shut it down it doesnt, is stuck shutting it down. Only thing it works is hardshutdown. when i restart it doesnt happen till next day
 

Colif

Win 11 Master
Moderator
is it this pc? https://pcpartpicker.com/list/jn9PRk
try running samsung Magician on your drives - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
the samsung NVME drivers (on same page) might help.

if it doesn't happen after a restart, it could be an old driver that doesn't like win 10 power modes.
Try turning this off if you boot off SSD/NVME- https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html - that should stop it happening. Its just a work around but if we can't find the actual driver, it works. You can't tell difference with it on/off booting from SSD/NVME. They too fast already to benefit from it. Fast Startup more for people with hdd.

Can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html

All it does is looks at drivers installed; it won't install any (this is intentional as 3rd party driver updaters often get it wrong)

When you run it, go into view tab and set it to hide all Microsoft drivers, will make list shorter.

Now its up to you, you can look through the drivers and try to find old drivers, or you can take a screenshot from (and including)Driver name to (and including)Creation date.

upload it to an image sharing website and show link here

All I would do is look at driver versions (or dates if you lucky to have any) to see what might have newer versions.
 
Last edited:

mrx4564

Prominent
Jan 5, 2020
21
0
510
is it this pc? https://pcpartpicker.com/list/jn9PRk
try running samsung Magician on your drives - https://www.samsung.com/semiconductor/minisite/ssd/download/tools/
the samsung NVME drivers (on same page) might help.

if it doesn't happen after a restart, it could be an old driver that doesn't like win 10 power modes.
Try turning this off if you boot off SSD/NVME- https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html - that should stop it happening. Its just a work around but if we can't find the actual driver, it works. You can't tell difference with it on/off booting from SSD/NVME. They too fast already to benefit from it. Fast Startup more for people with hdd.

Can you download and run Driverview - http://www.nirsoft.net/utils/driverview.html

All it does is looks at drivers installed; it won't install any (this is intentional as 3rd party driver updaters often get it wrong)

When you run it, go into view tab and set it to hide all Microsoft drivers, will make list shorter.

Now its up to you, you can look through the drivers and try to find old drivers, or you can take a screenshot from (and including)Driver name to (and including)Creation date.

upload it to an image sharing website and show link here

All I would do is look at driver versions (or dates if you lucky to have any) to see what might have newer versions.
Hey thanks for your reply, yes is that pc, today is everything ok and didnt happen, now that im thinking the error happen when im talking on skype or short after the call ended but anyway i tried everything, samsung magician shows that is all good with my drives and i installed the NVME drivers, also i turned off fast startup. I updated all my drivers (3 drivers, nvidia high definition audio, realtek PCi gbe and nvidia usb type C port) and use geforce experience to update video card driver.
I hope with this my problem is solved and if is not i will post an update. If u see something wrong in the ss please tell me. Thanks!
 

mrx4564

Prominent
Jan 5, 2020
21
0
510
Here the ss of driverview
Iqn4aiT.jpg
 

Colif

Win 11 Master
Moderator
oh joy, very few dates...
try updating your AMD chipset drivers, I can't really tell which ones you have as AMD use same Driver numbers in multiple driver packs, only updating them if need be - its on here under System & Chipset drivers - https://www.msi.com/Motherboard/support/b450-tomahawk-max#down-driver&Win10 64
Not sure about ESL ANticheat, you may have latest, I can't tell - https://play.eslgaming.com/anticheat
Are you running Logitech Gaming Software or G Hub, drivers appear to be from 2018
update lan drivers - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software
 

spladam

Distinguished
Nov 23, 2011
75
3
18,640
Hey im having this issue kinda everytime i start for first time my pc, chrome freezes but i can close it with the x, then if i try to open any other thing task bar freezes, then if i try to shut it down it doesnt, is stuck shutting it down. Only thing it works is hardshutdown. when i restart it doesnt happen till next day
Turn off hardware acceleration in Chrome.
Go to settings, scroll down and expand the "advanced" menu then scroll down to the bottom "system" section and disable "use hardware acceleration when possible".
It's a problem a lot of folks have with Win 10 systems running Chrome on an SSD and it's hard to find the fix in google.