Question Chrome This site can’t provide a secure connection

[PaulDesmond]

Hi. I have just moved over to Virgin media broadband and now I am getting this message.

This site can’t provide a secure connection​

How can get around this and allow un-secured connections. Is it possible? Tried duck duck go but that did not work either. Went into chrome settings and changed it to no protection. Turned off windows firewall.

nordvpn.com sent an invalid response.

 

[rgd1101]

change your dns server?

 

[PaulDesmond]

Don't understand.

 

[COLGeek]

Another thing to check is to verify that your system time is correct (including timezone). This, in addition, to ensuring your browser(s) is/are updated.

What @rgd1101 was asking was did you change your DNS provider when you changed ISPs?

 

[kanewolf]

Hi. I have just moved over to Virgin media broadband and now I am getting this message.

This site can’t provide a secure connection​

How can get around this and allow un-secured connections. Is it possible? Tried duck duck go but that did not work either. Went into chrome settings and changed it to no protection. Turned off windows firewall.

nordvpn.com sent an invalid response.

Does this happen with one website or ALL websites ?

 

[PaulDesmond]

Not all websites are affected but established companys like Nord VPN are.

I changed my internet provider from Talk Talk to Virgin media. I have used several browsers.

How do I change my DNS server. this is all done behind the sceens isn't it? I don't know these company DNS servers.

 

[kanewolf]

Not all websites are affected but established companys like Nord VPN are.

I changed my internet provider from Talk Talk to Virgin media. I have used several browsers.

How do I change my DNS server. this is all done behind the sceens isn't it? I don't know these company DNS servers.

First thing, since you are having web SSL issues, double check the date and time on your PC. That can cause strange behavior associated with web SSL.

 

[PaulDesmond]

PC clock is up to date.

How do I change my DNS server. this is all done behind the sceens isn't it? I don't know these company DNS servers.

 

[kanewolf]

PC clock is up to date.

How do I change my DNS server. this is all done behind the sceens isn't it? I don't know these company DNS servers.

You can change DNS on your one PC to test -- https://www.bitdefender.com/consumer/support/answer/87643/
If that changes anything, then you can update the DNS servers that are provided by DHCP to spread that change to all devices.

 

[PaulDesmond]

Is 8.8.8.8 and 8.8.4.4 A provider? I know my IP address but I don't have a directory of DNS providers to try.

Is it the DNS server that rejects an incoming IP address?

Is there a DNS website with all the listings. I am not used to this kind of thing.

 

[COLGeek]

Is 8.8.8.8 and 8.8.4.4 A provider? I know my IP address but I don't have a directory of DNS providers to try.

Is it the DNS server that rejects an incoming IP address?

Is there a DNS website with all the listings. I am not used to this kind of thing.

Those are Google's DNS addresses. I have used those for years.

 

[PaulDesmond]

Well it is asigned to automatic. I don't understand what criteria is used in the automatic BUT...

I found this website > https://www.lifewire.com/free-and-public-dns-servers-2626062

And used

CleanBrowsing

185.228.168.9

185.228.169.9

It is working now. Thanks but can you say how the automatic works or does it use google as they are the giants on the plannet.

 

[COLGeek]

That generally means your router is using the ISP's DNS. You would change those settings via the router's admin panel for its network settings.

 

[PaulDesmond]

So my provider is playing judge and jury over what websites I can see? I was told in the past that I had to change how chrome worked.

 

[COLGeek]

So my provider is playing judge and jury over what websites I can see? I was told in the past that I had to change how chrome worked.

Not sure I would look at it that way. Just change to what you want.

 

[kanewolf]

Well it is asigned to automatic. I don't understand what criteria is used in the automatic BUT...

I found this website > https://www.lifewire.com/free-and-public-dns-servers-2626062

And used

CleanBrowsing

185.228.168.9

185.228.169.9

It is working now. Thanks but can you say how the automatic works or does it use google as they are the giants on the plannet.

If you provide a make and model for your router, we can point you to changing it for your entire network.

 

[PaulDesmond]

I will dig the router out. Sagemcom , Hub 5x

 

[kanewolf]

I will dig the router out. Sagemcom , Hub 5x

I don't find a good manual with that description.... Could it be F@st 5xxx or something like that ?
But ... Try this and see if it works ...

Login to the router interface then select: See Internet settings > Manage Advanced settings > Internet Connectivity > DNS IPv4. From the drop down box there select Manually Specify DNS then enter your Primary and Secondary servers of choice.

 

[PaulDesmond]

I have not been given a website URL for the router. I will ask them. I had this with talk talk. Here is the label of the back of the router.

<link removed by moderator because of sensitive info>

Sorry. Cancel that. The info is in the top right of the label.

Is this where I should be looking?
http://desmond-otoole.co.uk/Hub-5x.pdf

 

[kanewolf]

I have not been given a website URL for the router. I will ask them. I had this with talk talk. Here is the label of the back of the router.

<link removed by moderator because of sensitive info>

Sorry. Cancel that. The info is in the top right of the label.

Is this where I should be looking?
http://desmond-otoole.co.uk/Hub-5x.pdf

The references I found said it should be in the Advanced Settings Tab, not the DHCP tab.

 

[PaulDesmond]

Okay sorted. Thanks