Code 10 error - USB xHCI Compliant Host Controller

[GhoSTBG]

Hey guys,
Three days ago I've restarted my PC and suddenly all USB ports had stopped working. I have PS/2 Mouse and thats how I'm navigating through Windows. I have opened the Device Manager and saw that there's yellow exclamation mark right next to the USB xHCI Host Controller Driver. I've tried reinstalling, Disable/Enable used DriverEasy but nothing.. Also I've uninstalled the last Win10 update. I will be really thankful if you could help me.

PC Specs:
MB: MSI Z270-A Pro
RAM: G. Skill Ripjaws DDR4-3200mhz 16GB
CPU: Intel Core i7-7700k
GPU: Asus ROG Strix GTX 1080

 

[finitekosmos]

Do you use a USB hub? Do you have any old USB 2 devices plugged in to a USB 3 port on your computer? USB 2 devices can leak current back into the port, this can cause all manner of boot issues and USB hardware detection problems for a PC. In some instances the USB interfaces may become temporarily disabled as a result.

 

[GhoSTBG]

I've unplugged all the USB Devices, also I don't use a hub. My USB ports on the motherboard aren't working both 2.0 and 3.0

 

[finitekosmos]

Ok, thats great! I'm not sure whatever other steps you may have tried. But Microsoft do have a support guide for USB troubleshooting for this type of error.

The guide can be found here.

https://support.microsoft.com/en-au/help/817900/usb-port-may-stop-working-after-you-remove-or-insert-a-usb-device

 

[GhoSTBG]

This guide didn't fix the problem. My USB xHCI Compilant Host Controller driver doesn't seem to work

 

[finitekosmos]

The next best option or suggestion I can give you is to try this.

https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

The Intel Driver and Support Assistance utility. generally this works by cleaning up old driver installations and installing the correct ones for your machine. I'd also suggest udating your motherboard's BIOS as well.

 

[GhoSTBG]

"Sorry, no software updates available"

 

[GhoSTBG]

Also, another strange thing is that when I try to restart PC is running but not starting again or when I shut it down HDD is not working but Fans are

 

[finitekosmos]

I'm afraid I'm out of options beyond attempting to run the sfc /scannow command from the command prompt on your computer. That will instruct windows to run a system integrity check, it is time consuming. but beyond that I can't think of another suggestion.

With a bit of luck one of the other people here can investigate /troubleshoot this further for you than I can

 

[dany.gs]

Hi. I had the same problem today with the Texas Instruments USB 3.0 XHC. I solved it installing one of the drivers available in the option "Let me pick form a list ..." in the right-click option "Update Drivers".

Hope this works to you.

 

[tkdfrazer]

Hey just wondering if you had found the solution? My pc started the exact same thing 3 days ago. I have reinstalled windows 5 times done drivers and even tested out a fresh install of Linux to no avail. My usb 3.0 ports don't even work in bios. I am getting extremely frustrated. My drivers say they have all been updated to the latest patches.

Windows can detect that there is a problem but can't help fix it. I have done a sfc scannow and that hasn't solved the problem either. I am on the verge of buying a new motherboard cause im running outta patience.

 

[cavid489]

[QUOTE = "tkdfrazer, post: 20207645, member: 2560727"]
Эй, просто интересно, нашли ли вы решение? Мой компьютер начал то же самое 3 дня назад. Я переустанавливал драйверы Windows 5 раз и даже протестировал новую установку Linux, но безрезультатно. Мои порты usb 3.0 даже не работают в BIOS. Я очень расстроен. Мои водители говорят, что все они были обновлены до последних патчей.

Windows может обнаружить, что есть проблема, но не может помочь решить ее. Я сделал сканирование SFC, и это также не решило проблему. Я нахожусь на грани покупки новой материнской платы, потому что у меня заканчивается терпение.
[/ QUOTE]

Hey just wondering if you had found the solution? My pc started the exact same thing 3 days ago. I have reinstalled windows 5 times done drivers and even tested out a fresh install of Linux to no avail. My usb 3.0 ports don't even work in bios. I am getting extremely frustrated. My drivers say they have all been updated to the latest patches.

Windows can detect that there is a problem but can't help fix it. I have done a sfc scannow and that hasn't solved the problem either. I am on the verge of buying a new motherboard cause im running outta patience.

Hi bro, did you solve this problem? 🙁(

 

[cavid489]

Hey guys,
Three days ago I've restarted my PC and suddenly all USB ports had stopped working. I have PS/2 Mouse and thats how I'm navigating through Windows. I have opened the Device Manager and saw that there's yellow exclamation mark right next to the USB xHCI Host Controller Driver. I've tried reinstalling, Disable/Enable used DriverEasy but nothing.. Also I've uninstalled the last Win10 update. I will be really thankful if you could help me.

PC Specs:
MB: MSI Z270-A Pro
RAM: G. Skill Ripjaws DDR4-3200mhz 16GB
CPU: Intel Core i7-7700k
GPU: Asus ROG Strix GTX 1080

Hi bro, did you solve this problem? ((