Because Backtrack/Kali is a specialized (entirely custom software stack including kernel and patched drivers, core utilities etc..) distribution built for security professionals not many people will want help troubleshoot basic Linux questions because the idea is that you should already have a intimate knowledge of Linux if you use Backtrack/Kali.
BTW I only mentioned earlier because backtrack 5rc3 is really old and maybe it is a bug that is fixed in current Kali Linux. You should try current version of Kali, and if still doesn't work ask in their forum as you will receive better help.