Good day to everyone!
I recently upgraded my PC's CPU and Motherboard about two weeks ago as it was about time for an upgrade. However, like the title suggests, I am having an activation error, and a complicated one at that.
Firstly, I tried doing the troubleshooting process to detect for a hardware change, and that didn't fix the error. I received the error code "0x803FA067". After this, I called Microsoft Tech Support about this and he found the product key on my PC and told me that I need a "proof of purchase" of the Windows OS to get a new product key and Windows reactivated. The problem with that, however, is I bought a prebuilt PC that came with no proof of purchase.
After a couple days pass without an inactivated Windows, I decided to try contacting Microsoft again. This time, I talked with a different type of representative who only asked for a 25 digit product key. I gave the representative the product key from the previous call, only to get a response saying that is my Windows 8 to Windows 10 upgrade key. The reason I got that answer is my prebuilt PC came with Windows 8 originally, but was then upgraded to Windows 10, then sold to me, two years ago.
Finally, I contacted my PC manufacturer about this, in which I got a response saying that the 25 digit key I am looking for would either be on a sticker on my PC (which isn't there for some reason), or on a yellow slip that came with the PC (which I can't find either, as it either got lost or didn't get packaged at all). They also told me that they don't have a record of any product key sold to each customer.
Another important thing to note is that before upgrading my PC's CPU and motherboard, the Windows activation tab told me that "Windows is activated with a digital license linked to your Microsoft Account."
Now, the question. Is there any way I could go about activating Windows with my digital license linked to my Microsoft account? If not, are there any other possible solutions to getting my Windows activated without having to spend any money on a new product key?
Thanks in advance.
I recently upgraded my PC's CPU and Motherboard about two weeks ago as it was about time for an upgrade. However, like the title suggests, I am having an activation error, and a complicated one at that.
Firstly, I tried doing the troubleshooting process to detect for a hardware change, and that didn't fix the error. I received the error code "0x803FA067". After this, I called Microsoft Tech Support about this and he found the product key on my PC and told me that I need a "proof of purchase" of the Windows OS to get a new product key and Windows reactivated. The problem with that, however, is I bought a prebuilt PC that came with no proof of purchase.
After a couple days pass without an inactivated Windows, I decided to try contacting Microsoft again. This time, I talked with a different type of representative who only asked for a 25 digit product key. I gave the representative the product key from the previous call, only to get a response saying that is my Windows 8 to Windows 10 upgrade key. The reason I got that answer is my prebuilt PC came with Windows 8 originally, but was then upgraded to Windows 10, then sold to me, two years ago.
Finally, I contacted my PC manufacturer about this, in which I got a response saying that the 25 digit key I am looking for would either be on a sticker on my PC (which isn't there for some reason), or on a yellow slip that came with the PC (which I can't find either, as it either got lost or didn't get packaged at all). They also told me that they don't have a record of any product key sold to each customer.
Another important thing to note is that before upgrading my PC's CPU and motherboard, the Windows activation tab told me that "Windows is activated with a digital license linked to your Microsoft Account."
Now, the question. Is there any way I could go about activating Windows with my digital license linked to my Microsoft account? If not, are there any other possible solutions to getting my Windows activated without having to spend any money on a new product key?
Thanks in advance.