Computer becomes slow and unresponsive after every 3rd startup

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Thomster246

Commendable
Mar 12, 2017
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1,510
Hello everybody, I have a particularly strange problem with my system.

Every "third" or "fourth" time I launch my computer certain things happen that cause slowness and/or unresponsiveness. Common changes include;

-Failure of automatic startup programs to start on their own without manual launching
-Audio interface not emitting any sound
-Installation of programs not being able to complete

When I go to shut it down it lingers on the "shutting down" screen unless I do a hard shut down and reset. I am then greeted by a sign saying that there was an overclocking error, though based on a conversation with a tech support team this turns out to be a bogus error as all I need to do is reset the BIOS. Interestingly on every "second" time I launch the system, by pressing F8 to enter the BIOS system, resetting it from there the problem doesn't occur. This leads me to believe it is a problem with the BIOS system but I can't be so sure.

My specs are the following:

1 3XS SA-X6 POWER DAW (this is the name of the system)
1 3XS Extreme OC
2 Acool EN51608 14cm Black Fan
1 1GB SAPP Rad R7 250 Ultimate
1 250GB 850 EVO MZ-75E250EW/EU
1 4TB WD4003FZEX Black SATA3 6
1 600w beQuiet Strai Power10 M
1 64GB CMK64GX4M8A2400C14 DDR4 (RAM)
1 8GB 3XS Diagnostic Pen Drive
1 ASUS X99-PRO S2011-3 MOBO
1 Fractal Design Define R4 Black
1 Intel Core i7 5820k s2011 v3
1 MS Win 8.1 64bit WN7-00614
1 SH-224DB/BEBE x24 DVDRW 0EM
1 NH-U14S Noctua CPU COOLER

The options in the boot menu are in literal order:
P10: TSSTcorp CDDVDW SH-224DB
P1: Samsung SSD 850 EVO 250GB
P2: WDC WD4003FZEX-00Z4SA0
(and a few other options relating to external hard drives)

Perhaps I'm booting from the wrong device? I've also heard about memory leaks but none of my programs excessively take up memory.

I honestly don't know what's causing this and would really like some advice. The suppliers of this custom built computing system can only recommend taking it to them for further analysis, which I will do so as a last resort.

Thanks for reading people.

Have a good day.
 
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When you installed windows was the hdd you installed windows on the only one plugged in??

Because if 2 or more are plugged in when you install windows, you can have probs later

Is BIOS 3505 on it now / the latest BIOS?

Did you update the firmware on the sdd, if there's an update for it?


 
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I had my computer custom made so Windows was already installed

As far as I know the system has the latest BIOS around at the time it was built (around Feb. 2015)

I haven't checked to see if there is an update for the SSD yet.
 
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Thanks for that

This may sound like a silly question but how exactly do you update the BIOS?

 
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Get the latest update 3505

Under BIOS.

Extract it put it on a flash drive / eject the flash / reboot. Go into the BIOS. Find ez flash point it to the flash drive. Wait for it to finish flashing the BIOS

Then tell it to reboot

Or do it the easy way. Extract it to a folder on the hdd. Then reboot go into the BIOS. If it lists the hdd under ez flash select it then the update then load the update. Then wait for it to finish

Then reboot
 
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Alrighty, the BIOS has been successfully updated to its current version.

I'll keep this thread posted on what happens next. Thank you for the info regarding the BIOS updates.

 
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I am assuming the OS is installed on the SSD. If so, with the computer turned off, unplug the sata cable going to the HDD and see if you can boot into Windows. If not, then as Paul suggested perhaps the HDD was connected when Windows was first installed, but that would be unlikely if built by a reputable company. Hopefully the BIOS upgrade will have solved your problem.
 
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My computer was custom built by technicians at a company called SCAN computers, which are to my knowledge quite a reputable company.

The OS Disk I think is the SSD i.e. 250GB 850 EVO MZ-75E250EW/EU, Paul NZ suggested finding an update for the SSD but the option for "update driver" in the properties menu is blanked out.

I'm hoping the update will have solved the issue.

 
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Okay, the BIOS update did improve some things but the problem with sloppy startups still remains.

The BIOS update alleviates the need to reset the BIOS internally as it seems to solve the issue automatically. When I need to perform a hard reset on the PC (when it refuses to shut down because of slow-to-respond startup programs) the computer boots up normally and everything is back to normal. As I said the BIOS update has improved things somewhat but hasn't solved the problem.

The startup programs still need a manual restart which shows that they're not functioning properly on every third or fourth time I log into Windows. Perhaps it's a software issue? The refusal to startup automatically and failure to end processes seem to indicate such.

Btw the programs in question (that I know of) which I notice have the issue are Kapersky Antivirus and Malwarebytes.
 
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I have a strong feeling it's something more than just a simple uninstallation that's required, plus I can't bring myself to uninstall the security applications keeping my computer safe from harmful files and activity. I'm going to print screen the applications running for the next three to four days, so I'll keep this forum posted.
 
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