Computer consistently Freezing

[grady]

The title is really all the explanation I can offer. I recently moved into a flat for university, and for the first 5 days experienced no problems. The problem began when I moved my computer to the other side of the room, as I couldn't receive a wifi signal after setting up the hub. Now my computer will freeze every few minutes, and will not un-freeze for about a minute. Of course, this makes it nearly impossible to do anything.

These are my specs
GTX 670
Asus Z77 Extreme4 Motherboard
Samsung 250GB Evo SSD
2TB WD Caviar Black
i5 3470
Corsair 8GB vengeance RAM

My CPU Is at about 30 Degrees and my GPU 50-70 depending on load, so I doubt it is temperature.

 

[shinerthetech]

Start by checking your event viewer. Click on Start, right click on computer and click on manage. When the window opens, click on "Windows Logs" and check through "Application" and "System." Look for any red X's.

I would also run a chkdsk and see if it finds anything.

Click start, type "cmd" into the search bar. When the cmd prompt opens type in:
chkdsk /f

It will ask you to restart then it will perform the chkdsk and attempt to repair any bad sectors.

 

[grady]

There are red exclamation marks, but no "X's" The two errors are also far too few to be the freezes, and not at the correct time. However they read:
"Faulting application name: wmpnetwk.exe, version: 12.0.7601.17514, time stamp: 0x4ce7ae7f
Faulting module name: BlackBox.dll, version: 11.0.7601.17514, time stamp: 0x4ce7c507
Exception code: 0xc0000409
Fault offset: 0x00000000000b680c
Faulting process id: 0x6c0
Faulting application start time: 0x01cfd8e2255f8a1b
Faulting application path: B:\Program Files\Windows Media Player\wmpnetwk.exe
Faulting module path: B:\Windows\system32\BlackBox.dll
Report Id: 6ac8f05d-44d7-11e4-baa0-bc5ff485e9e2"

"Faulting application name: IAStorDataMgrSvc.exe, version: 11.6.0.1030, time stamp: 0x5042b0f0
Faulting module name: ISDI2.dll, version: 11.6.0.1030, time stamp: 0x5042b0b6
Exception code: 0xc0000417
Fault offset: 0x0004d11f
Faulting process id: 0xd5c
Faulting application start time: 0x01cfd8e2693b19c5
Faulting application path: B:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
Faulting module path: B:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\ISDI2.dll
Report Id: a78e56fe-44d5-11e4-baa0-bc5ff485e9e2"

I will run a check now.

 

[grady]

There are also no errors in the system section, and when I try to run a check disk it reads. "The type of the file system is NTFS, cannot lock current drive."

What's more, I notice it only seems to be freezing when I play LoL or World of Warcraft or other games, but I am not certain. Could it be that when the internet cuts out (Which it is apparently doing as I try to browse now) It results in a freeze?

 

[shinerthetech]

after you run the chkdsk and it tells you that the NTFS is locked, it will give you an option to perform the scan on next reboot. Press Yes for that.

The internet going out would not cause your computer to freeze. It could cause any application that's currently using the internet to lock up, but your computer will still be responsive (can still click on start, open windows etc)

 

[grady]

I thought as much with the internet, although there is no option to check on the next reboot.

 

[shinerthetech]

Did you allow it time to load? Sometimes after it gives the message about it being locked it will take away then display

"would you like to schedule this volume to be checked the next time the system restarts <y/n>"

alternatively click on start>computer and right click on your C: drive. Go to properties. Then navigate to the "Tools" tab. There is an option there to start Error-Checking (which is chkdsk)

 

[grady]

I ran the checkdisk, and I read "O KB Of Bad Sectors" in the results, although I'm not sure if there is a way to retrieve them for you to see?

 

[shinerthetech]

The results will be in the event viewer, you can search the viewer for "chkdsk".

Next step is to remove all but 1 stick of RAM and see if the problem happens again, if it does try another stick. 1 at a time

 

[grady]

I only have 1 stick of RAM, so I can't really do that - The results are as follows "Checking file system on B: The type of the file system is NTFS. Volume label is SSD. A disk check has been scheduled. Windows will now check the disk. CHKDSK is verifying files (stage 1 of 5)... 239616 file records processed. File verification completed. 924 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)... 328332 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)... 239616 file SDs/SIDs processed. Cleaning up 314 unused index entries from index $SII of file 0x9. Cleaning up 314 unused index entries from index $SDH of file 0x9. Cleaning up 314 unused security descriptors. Security descriptor verification completed. 44359 data files processed. CHKDSK is verifying Usn Journal... 8810984 USN bytes processed. Usn Journal verification completed. CHKDSK is verifying file data (stage 4 of 5)... 239600 files processed. File data verification completed. CHKDSK is verifying free space (stage 5 of 5)... 18504175 free clusters processed. Free space verification is complete. CHKDSK discovered free space marked as allocated in the master file table (MFT) bitmap. CHKDSK discovered free space marked as allocated in the volume bitmap. Windows has made corrections to the file system. 250056703 KB total disk space. 175630632 KB in 134565 files. 86164 KB in 44360 indexes. 0 KB in bad sectors. 323203 KB in use by the system. 65536 KB occupied by the log file. 74016704 KB available on disk. 4096 bytes in each allocation unit. 62514175 total allocation units on disk. 18504176 allocation units available on disk. Internal Info: 00 a8 03 00 f8 ba 02 00 5e 04 05 00 00 00 00 00 ........^....... f3 09 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,........... 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................ Windows has finished checking your disk. Please wait while your computer restarts. "

 

[shinerthetech]

Download and run memtest86: http://www.memtest86.com

This will check for bad RAM

 

[grady]

Sorry, I am also having problems with my internet and so my response was delayed. I ran the test and it gave me no errors.

 

[shinerthetech]

Looks like your best bet is to re-install windows. If you need any help with that let me know!