Question Computer crashes after CPU/Motherboard/RAM/CPU Cooler update

Jan 1, 2021
8
0
10
0
Last week I decided to update my computer with these elements:

Motherboard: ASUS TUF Z390-Plus Gaming
CPU: Intel Core i7-9700K CPU @ 3.60GHz
CPU Cooler: Corsair H60 120MM Liquid CPU Cooler
RAM: HyperX Fury DDR4, 3200MHz, 32GB (2 x 16GB)

To the above we must add these elements, which it already had:

Graphic Card: Sapphire Pulse Radeon RX580 (8GB)
Power Supply: Coesair TX750W (750 Watts)

OS: Windows 10 Home Version 20H2 / OS Build 19042.844

Since I did the update, my computer has been very unstable. Sometimes it doesn't start. Other times it starts up without problems, but when I'm browsing the internet or writing something in Word, it shuts down.

I also use this computer to play with Microsoft Flight Simulator 2020. Sometimes it works without problems for 2 or 3 hours, but other times the computer shuts down within seconds of starting the game.

BIOS setup is set to 'Default' (F5).

I do not think I have problems with the temperature in the motherboard, the processor or the video card. In fact, please find the Open Hardware Monitor report below:

Any help?

----------------------------------------------------------------

Open Hardware Monitor Report

Common Language Runtime: 4.0.30319.42000
Operating System: Microsoft Windows NT 10.0.19042.0
Process Type: 64-Bit


Sensors

|
+- ASUS TUF Z390-PLUS GAMING (WI-FI) (/mainboard)
| |
| +- Nuvoton NCT6798D (/lpc/nct6798d)
| | +- CPU VCore : 0.64 0.624 1.32 (/lpc/nct6798d/voltage/0)
| | +- Voltage #2 : 1.016 1.008 1.016 (/lpc/nct6798d/voltage/1)
| | +- AVCC : 3.44 3.44 3.44 (/lpc/nct6798d/voltage/2)
| | +- 3VCC : 3.392 3.36 3.408 (/lpc/nct6798d/voltage/3)
| | +- Voltage #5 : 1.024 0.984 1.024 (/lpc/nct6798d/voltage/4)
| | +- Voltage #6 : 0.584 0.576 0.648 (/lpc/nct6798d/voltage/5)
| | +- Voltage #7 : 1.016 1 1.016 (/lpc/nct6798d/voltage/6)
| | +- 3VSB : 3.44 3.424 3.44 (/lpc/nct6798d/voltage/7)
| | +- VBAT : 3.184 3.184 3.184 (/lpc/nct6798d/voltage/8)
| | +- VTT : 0.544 0.544 0.544 (/lpc/nct6798d/voltage/9)
| | +- Voltage #11 : 0.6 0.6 0.6 (/lpc/nct6798d/voltage/10)
| | +- Voltage #12 : 0.488 0.488 0.496 (/lpc/nct6798d/voltage/11)
| | +- Voltage #13 : 1.064 1.056 1.064 (/lpc/nct6798d/voltage/12)
| | +- Voltage #14 : 1.008 1 1.008 (/lpc/nct6798d/voltage/13)
| | +- Voltage #15 : 1.008 1 1.008 (/lpc/nct6798d/voltage/14)
| | +- Temperature #1 : 33.5 33 36.5 (/lpc/nct6798d/temperature/1)
| | +- Temperature #2 : 36 34 36 (/lpc/nct6798d/temperature/2)
| | +- Temperature #3 : 25.5 25.5 26 (/lpc/nct6798d/temperature/3)
| | +- Temperature #4 : 15 15 15 (/lpc/nct6798d/temperature/4)
| | +- Temperature #5 : 27 26 27 (/lpc/nct6798d/temperature/5)
| | +- Temperature #6 : 25 25 26 (/lpc/nct6798d/temperature/6)
| | +- Fan #2 : 4166.67 4017.86 4218.75 (/lpc/nct6798d/fan/1)
| | +- Fan #5 : 1662.56 1624.55 1715.38 (/lpc/nct6798d/fan/4)
| | +- Fan Control #1 : 61.9608 60 95.6863 (/lpc/nct6798d/control/0)
| | +- Fan Control #2 : 61.9608 60 95.6863 (/lpc/nct6798d/control/1)
| | +- Fan Control #3 : 61.9608 60 95.6863 (/lpc/nct6798d/control/2)
| | +- Fan Control #4 : 60 60 60 (/lpc/nct6798d/control/3)
| | +- Fan Control #5 : 100 100 100 (/lpc/nct6798d/control/4)
| | +- Fan Control #6 : 100 100 100 (/lpc/nct6798d/control/5)
| | +- Fan Control #7 : 100 100 100 (/lpc/nct6798d/control/6)
|
+- Intel Core i7-9700K (/intelcpu/0)
| +- Bus Speed : 100 99.9999 100.006 (/intelcpu/0/clock/0)
| +- CPU Core #1 : 800 799.999 5100.3 (/intelcpu/0/clock/1)
| +- CPU Core #2 : 800 799.999 5100.3 (/intelcpu/0/clock/2)
| +- CPU Core #3 : 800 799.999 5100.01 (/intelcpu/0/clock/3)
| +- CPU Core #4 : 800 799.999 5100.01 (/intelcpu/0/clock/4)
| +- CPU Core #5 : 800 799.999 5100.01 (/intelcpu/0/clock/5)
| +- CPU Core #6 : 800 799.999 5100.01 (/intelcpu/0/clock/6)
| +- CPU Core #1 : 30 30 65 (/intelcpu/0/temperature/0)
| +- CPU Core #2 : 30 30 62 (/intelcpu/0/temperature/1)
| +- CPU Core #3 : 31 30 66 (/intelcpu/0/temperature/2)
| +- CPU Core #4 : 30 29 64 (/intelcpu/0/temperature/3)
| +- CPU Core #5 : 31 30 66 (/intelcpu/0/temperature/4)
| +- CPU Core #6 : 30 29 64 (/intelcpu/0/temperature/5)
| +- CPU Package : 33 32 66 (/intelcpu/0/temperature/6)
| +- CPU Total : 12.2396 9.89583 92.7083 (/intelcpu/0/load/0)
| +- CPU Core #1 : 9.375 1.5625 100 (/intelcpu/0/load/1)
| +- CPU Core #2 : 7.8125 0 96.875 (/intelcpu/0/load/2)
| +- CPU Core #3 : 7.8125 0 98.4375 (/intelcpu/0/load/3)
| +- CPU Core #4 : 23.4375 0 92.1875 (/intelcpu/0/load/4)
| +- CPU Core #5 : 12.5 0 82.8125 (/intelcpu/0/load/5)
| +- CPU Core #6 : 12.5 0 98.4375 (/intelcpu/0/load/6)
| +- CPU Package : 3.7229 3.46694 100.706 (/intelcpu/0/power/0)
| +- CPU Cores : 2.78736 2.52432 99.6375 (/intelcpu/0/power/1)
| +- CPU Graphics : 0 0 0 (/intelcpu/0/power/2)
| +- CPU DRAM : 0.580442 0.571018 1.56119 (/intelcpu/0/power/3)
|
+- Generic Memory (/ram)
| +- Memory : 18.0803 12.5204 18.4585 (/ram/load/0)
| +- Used Memory : 5.76999 3.99566 5.89068 (/ram/data/0)
| +- Available Memory : 26.1432 26.0225 27.9175 (/ram/data/1)
|
+- Radeon RX 580 Series (/atigpu/0)
| +- GPU Core : 0.8 0.8 1.043 (/atigpu/0/voltage/0)
| +- GPU Core : 600 600 648.27 (/atigpu/0/clock/0)
| +- GPU Memory : 1000 1000 1000 (/atigpu/0/clock/1)
| +- GPU Core : 50 37 53 (/atigpu/0/temperature/0)
| +- GPU Memory : 50 37 53 (/atigpu/0/temperature/1)
| +- GPU VRM Core : 50 37 53 (/atigpu/0/temperature/2)
| +- GPU VRM Memory : 50 37 53 (/atigpu/0/temperature/3)
| +- GPU Liquid : 50 37 53 (/atigpu/0/temperature/7)
| +- GPU PLX : 50 37 53 (/atigpu/0/temperature/8)
| +- GPU Hot Spot : 50 37 53 (/atigpu/0/temperature/9)
| +- GPU Core : 0 0 97 (/atigpu/0/load/0)
| +- GPU Fan : 0 0 1233 (/atigpu/0/fan/0)
| +- GPU Fan : 0 0 23 (/atigpu/0/control/0)
| +- GPU Total : 37.8079 36.8118 39.5804 (/atigpu/0/power/0)
|
 
Jan 1, 2021
8
0
10
0
When you upgraded the CPU, RAM, Motherboard and Cooler, did you reinstall Windows on the hard drive you already had?
No. I left Windows as it was. Then, when first started the new rig, I had to reactivate the license. It was an automatic and easy procedure.
 

eszed556

Honorable
Jan 28, 2016
124
10
10,715
17
What was your previous motherboard? You made a significant hardware change (board and CPU) and it is recommended in your case to reinstall Windows on the same hard drive if you are connecting it to a new motherboard. It doesn't look like temperature is your issue.

As is right now, you are able to access the OS but in an unstable state. The OS detected a new motherboard and attempted to license it, which it did. But it isn't optimized for use. A fresh reinstall isn't necessary but it is highly recommended to overcome potential driver issues you may spend days sorting otherwise.

Save all your important data and reinstall Windows - this should fix your issues.
 
Reactions: titolopez
You should reinstall the OS. The old chipset drivers are still in that OS and you have lots of registry entries that are not good anymore.

When you upgrade a CPU on the same board you don't have to reinstall Windows. When you change the CPU, board, RAM an OS reinstall should be done.
 
Reactions: titolopez
Jan 1, 2021
8
0
10
0
What was your previous motherboard? You made a significant hardware change (board and CPU) and it is recommended in your case to reinstall Windows on the same hard drive if you are connecting it to a new motherboard. It doesn't look like temperature is your issue.

As is right now, you are able to access the OS but in an unstable state. The OS detected a new motherboard and attempted to license it, which it did. But it isn't optimized for use. A fresh reinstall isn't necessary but it is highly recommended to overcome potential driver issues you may spend days sorting otherwise.

Save all your important data and reinstall Windows - this should fix your issues.
I had a 2nd generation Intel i7 processor and DDR3 RAM. When I decided to upgrade my processor I had to change that MoBo for a new one and upgrade RAM to DDR4.
Thanks for your advice. I will try that this weekend and let you know.
 
Last edited:
Jan 1, 2021
8
0
10
0
You should reinstall the OS. The old chipset drivers are still in that OS and you have lots of registry entries that are not good anymore.

When you upgrade a CPU on the same board you don't have to reinstall Windows. When you change the CPU, board, RAM an OS reinstall should be done.
Thanks for your advice. I will try that this weekend and let you know.
 
Last edited:

eszed556

Honorable
Jan 28, 2016
124
10
10,715
17
I had a 2nd generation Intel i7 processor and DDR3 RAM. When I decided to upgrade my processor I had to change that MoBo for a new one and upgrade RAM to DDR4.
Thanks for your advice. I will try that this weeken and let you know.
That is quite a platform jump - congrats on the new tech. OS install should fix your issues. Good luck.
 

ASK THE COMMUNITY

TRENDING THREADS