Computer crashes MOSTLY while playing games

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Nemesisxy

Honorable
Jun 6, 2013
15
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10,510
I've been having this problem ever since I bought this custom-made computer off a trusted friend. Which was around 4-5 months ago. The issue that I've been having is that at random, windows freezes up on me, and sometimes crashes. It also crashes on me when I play certain games. For example, I play Left 4 Dead and Gary's mod with no crash "ALMOST" ever, but I can sit and play games like Sanctum, Killing Floor, and Grand Theft Auto: Vice City only for about 5, sometimes 10 minutes before it crashes. The thing i cannot quite put my finger on is that some of the times that I restore my computer completley, the problem seems to be worse. Meaning my computer would freeze up at lot more often that it did right before I did the restore. Also, I have used this Windows 7 disk for multiple computers, and have never had a problem with it. Therefore it cannot be corrupt. Plus the fact that the person I bought the computer from, already had it freshly installed and it also had these issues.

Here's what I have done to try and fix the problem:

- I've done at least 15 complete Windows 7 restores throughout the past few months
- Bought a Brand-new graphics card
- Bought a new hard-drive
- Bought a new battery that goes on the motherboard
- Updated every single driver manually
- Updated windows using Windows Update
- Downloaded multiple programs such as Speedfan and Afterburner to check temperatures (which never passed the normal limit)
- Did every diagnostic that windows provides
- Install Memtest86 onto my flash-drive and went through 2-3 passes
- Throughout my full system restores, I downloaded Bullguard, AVG, and Norton (only one at a time)
- Changed mouse, keyboard, and monitor to see if it was a driver problem of any sort
- And possibly a few other things that I cannot remember at this point





Specs:

Operating System: Windows 7 Home Premium 64-bit

Processor: Intel(R) Core(TM) i7 CPU 975 @ 3.33GHz (8 CPUs), ~3.3GHz

Memory: 6144MB RAM

DirectX Version: DirectX 11

RAM: 6GB (3 sticks, each being 2GB)

Graphics card: NVIDIA GeForce GTX 650 Ti BOOST (Brand-new and installed as of 3days ago)


I know it may seem sad, but I will be very, very grateful if somebody could figure out this solution. Thanks for your time.
 
Solution
H


if you buy it from newegg you can always return it as long as you dont wreck anything (with a "good" reason)

good luck
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N

Nemesisxy

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Jun 6, 2013
15
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10,510


I'm not really sure, I forgot. I believe it's 3V, but I do not know for sure. If you really want me to check, I can, but only if I should because I have to take my graphic card out of my computer first.
 
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Nemesisxy

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Jun 6, 2013
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10,510


I didn't install it so I have no idea. I have no idea how to identify it either, I mean I can try and Google it, but I don't see anything on the power supply that would tell me.

Sorry, i'm new to this stuff.
 
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HopelessNoob

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May 28, 2012
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11,360
here are my two theories then
1) the power supply isn't supplying enough power to the computer when under load
2) something's wrong with your motherboard
however my second theory is very rare cause usually if the motherboard is bad then your computer wouldn't even boot
if you could possibly get some information about your psu then that would be of much help!
 
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N

Nemesisxy

Honorable
Jun 6, 2013
15
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10,510


Let me turn off my computer and try and look into it a little bit, I will reply as soon as I do. Also, thank you very much for helping me out. This has been a huge hassle for months now.
 
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Nemesisxy

Honorable
Jun 6, 2013
15
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10,510


I wrote down everything that it said on the side of my Power supply. Ask me anything about it, i'll give you the answer, but here are the things that I think you might ask for.

Just keep in mind, I have no idea what any of this stuff means, so some of it might not be relevant.


Logisys:

ATX 12V/EPS12V
Duel 12V/P4/P6/P8

Frequency 50/60Hz

100~120Vac 10A
200~240Vac 5A

 
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Nemesisxy

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Jun 6, 2013
15
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10,510


The Port number is all that it said. Which is ps65ou12
Also, the computer is maybe 2-3 years old at most.
 
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Nemesisxy

Honorable
Jun 6, 2013
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10,510



I already tried to look it up on Newegg, mine isn't on there. Mine is green and the fans look different. But that seems to have the same specs as mine does.

 
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HopelessNoob

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May 28, 2012
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11,360
yea.... i think when your computer is trying to draw more power when it's under load the power supply isn't doing a sufficient job in feeding the system power therefore causing the crashing i would suggest buying a different power supply
 
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Nemesisxy

Honorable
Jun 6, 2013
15
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10,510


Does the problems I'm having fit in with that theory? Like, it could make my windows freeze up on me?
 
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HopelessNoob

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May 28, 2012
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does it freeze and crash? or does it just freeze and then continue like normal?
if it freezes and then continues like normal what kind of activity are you doing when that happens?
 
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Nemesisxy

Honorable
Jun 6, 2013
15
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10,510



When i'm not playing a game, once in awhile windows freezes up on me and than after maybe, 30 seconds it unfreezes. It doesn't really happen at a specific time. But it's only when I am actually using programs or the start menu.
 
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Nemesisxy

Honorable
Jun 6, 2013
15
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10,510


Alright, I will probably go with one of those. I would like to thank you for helping me out with fixing this problem. Even if it ends up not being the problem, you still took the time out of your day to help me out. Once again, thank you very much.
 
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