Computer crashes when waking from sleep

[touchdowntexas13]

Hey all. I have a homebuilt system that I have had for a little over a year now. I am currently having an issue when waking my computer from sleep. When I wake the computer, I can see the machine turn on and start up (LED fans light up) but the monitor stays black. It stays like that and my only option is to do a hard reset.

After resetting the computer, it says its resuming windows and lets me login, but it runs very slow for a while. On my next restart, the computer "checks the disk for consistency", and then after that everything is normal again.

This doesn't happen every time I put it to sleep, but it has been happening a lot lately. I had this issue last year, but it just stopped, and i can't remember if I had done anything to fix it. I did not have this problem again until sometime last week. The only thing I did last week was I installed the new drivers for my video card and uninstalled/reinstalled MSI afterburner.

Does anyone have an idea as to whats causing the problem and how I can fix it? Thanks.

 

[nikorr]

Check your power setting for HDD, to make sure it (the HDD) is set to never go to sleep.

 

[touchdowntexas13]

Check your power setting for HDD, to make sure it (the HDD) is set to never go to sleep.

I am currently on the default "Balanced" setting, and for where it says "Turn off Hard Disk after" I only have the option to extend the time. I saw a post on the internet where someone had it set to "Never" but I haven't figured out how to do it yet.

 

[touchdowntexas13]

Oh, looks like if I type "Never", it works

 

[nikorr]

Set it to High performance, balanced is good for laptops. And than change it to

 

[touchdowntexas13]

Your link didn't work for me. Will I lose any power saving features from my CPU/GPU by doing High Perf, or is that controlled by the mobo and video driver? I have OC'ed my i5 760 and GTX 470's so I like to keep them running cooler when i can. Otherwise my computer turns into a space heater lol

 

[touchdowntexas13]

huh, now the picture works

 

[nikorr]

I changed the pic in the mean time : ) I had to make one, because I did not find one usable on google fast enough.

 

[nikorr]

Go down to 0 with clicks, it will show NEVER after u get to 0.

 

[touchdowntexas13]

ya i got it. for whatever reason it didn't work earlier today. Thanks for your help. Hopefully this takes care of it.

 

[nikorr]

Make sure that u select >APPLY< first, thanOK, not only OK. That would stay till Log off or Restart only.

 

[touchdowntexas13]

Make sure that u select >APPLY< first, thanOK, not only OK. That would stay till Log off or Restart only.

I i tried it, but no dice. I put it to sleep once, and it woke up fine. 5 minutes later I put it asleep again, but this time it didn't wake up. It's gotta be something with the HDD cuz the HDD LED is not staying on when it tries to wake up

 

[nikorr]

Do u have any devices plugged in other than mouse and keyboard?

 

[nikorr]

Had you installed any new software or made any changes before the problem started.

 

[touchdowntexas13]

ya just the new video card drivers and uninstalling/reinstalling MSI afterburner. I'm wondering if my undervolted settings in MSI afterburner are affecting anything.

 

[nitrium]

I almost can't imagine that the monitor staying black after sleep would have anything to do with the HDD. The disk scan on reboot is not that unusual after a hard reset. That said, nothing is impossible I 'spose. Surely this is more likely related to the GPU not waking? Surely.
If it isn't the HDD, from the same menu as the screen shot provided by nikorr above, try setting: PCI Express --> Link State Power Management --> Off
If that still doesn't work, just don't put the display to sleep at all - also from that menu: Display --> Turn off display after --> Never.

 

[nikorr]

Can u go to Look in the centre pane under "Summary or Administrive Events" for critical errors in the last hour, doubleclick for more info details. Post error.

 

[nikorr]

I almost can't imagine that the monitor staying black after sleep would have anything to do with the HDD. The disk scan on reboot is not that unusual after a hard reset. That said, nothing is impossible I 'spose. Surely this is more likely related to the GPU not waking? Surely.
If it isn't the HDD, from the same menu as the screen shot provided by nikorr above, try setting: PCI Express --> Link State Power Management --> Off
If that still doesn't work, just don't put the display to sleep at all - also from that menu: Display --> Turn off display after --> Never.

If the HDD goes to sleep it wont wake up, till after restart.

It is just one of many issues it can be.

 

[nikorr]

ya just the new video card drivers and uninstalling/reinstalling MSI afterburner. I'm wondering if my undervolted settings in MSI afterburner are affecting anything.

I would say we have a suspect chain...

Can u restore to previews time, when everything worked?

Sometimes even the newest drivers are source of problems.

 

[touchdowntexas13]

Ya. It says the source is DriverFrameworks-UserMode. Is that what you wanted?

Log Name: System
Source: Microsoft-Windows-DriverFrameworks-UserMode
Date: 9/22/2011 2:05:12 PM
Event ID: 10110
Task Category: User-mode Driver problems.
Level: Critical
Keywords:
User: SYSTEM
Computer: Logan-PC
Description:
A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}" />
<EventID>10110</EventID>
<Version>1</Version>
<Level>1</Level>
<Task>64</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2011-09-22T19:05:12.869287800Z" />
<EventRecordID>135596</EventRecordID>
<Correlation />
<Execution ProcessID="1008" ThreadID="1284" />
<Channel>System</Channel>
<Computer>Logan-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<UserData>
<UMDFHostProblem lifetime="{0359FEC9-BE66-4B38-92BB-9ACF95FDE557}" xmlns:auto-ns2="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://www.microsoft.com/DriverFrameworks/UserMode/Event">
<Problem code="3" detectedBy="2">
</Problem>
<ExitCode>3</ExitCode>
<Operation code="259">
<Message>72448</Message>
<Status>4294967295</Status>
</Operation>
</UMDFHostProblem>
</UserData>
</Event>

 

[touchdowntexas13]

Actually, that was under the summary page events. Here is the error under the administrative.


Log Name: System
Source: Ntfs
Date: 9/22/2011 9:40:21 PM
Event ID: 55
Task Category: (2)
Level: Error
Keywords: Classic
User: N/A
Computer: Logan-PC
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume \Device\HarddiskVolume2.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Ntfs" />
<EventID Qualifiers="49156">55</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-09-23T02:40:21.953419400Z" />
<EventRecordID>136281</EventRecordID>
<Channel>System</Channel>
<Computer>Logan-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>\Device\HarddiskVolume2</Data>
<Binary>06000C000200380002000000370004C000000000020100C000000000000000000000000000000000BB001700654F040000000F00</Binary>
</EventData>
</Event>

 

[gunslinger36]

I´m starting to see a lots of posts describing the same problem or somthing similar with windows 7. I had a similar issue a month ago. I wonder, why? It seems that no one knows exactly what it is I tried a lots of things and finally after checking my hdd 20 times for errors and replacing the power cable, the problem stopped. I repeat, this was very strange. The issue only happend when the pc was at sleep mode or in the web, not when I was playing or in heavy load.

 

[nikorr]

Can u run CHKDSK?

Open the "Computer" window
Right-click on the drive in question
Select the "Tools" tab
In the Error-checking area, click <Check Now>.

 

[touchdowntexas13]

Ya i'll run it. i'm also switching back to "Balanced" on power settings cuz Intel Speedstep wasn't working with High Performance. It was holding at the max speeds and voltage.

 

[touchdowntexas13]

just tried but it can't run while the drive is in use. It's my boot drive. The last time it ran (after failing to wake up) I didn't see any major errors. Is there something in the report u are looking for?