Computer crashing after game loads

sanjiyoung

Honorable
Jan 7, 2014
42
0
10,540
Hello,


Last week I bought pc parts and I assembled them myself, first thing I did was installing my drivers, antivirus and then I installed steam.
I've started Fallout 4 my gpu started running at 99% on max settings. I had around 50 fps. I didn't notice any bad behaviour. So when I played CS:GO with my friend, everything was fine until I had to update windows 10 before shutting down. So I did that before sleeping. When I woke up, I started my PC just fine. Windows got updated. And when I started playing CS:GO again with my friend, my pc crashed, and this happened when the map started loading. I first thought maybe windows updated again without me seeing it while in-game ( this happened to me all the time with windows 7 ) .


After starting CS:GO again, it worked but this time I started middle of the game, I played about 5 minutes but when the game ended and we had to restart the map my PC crashed again.
I'm using an ASUS motherboard so the anti surge told me the following :
asus anti surge was triggered to protect system from unstable power supply unit
These are my components :


Intel i7-4790
Be quiet pure rock
Crucial Ballistix Sport 2x8 16gb ram
ASUS H81-Gamer 1150 socket
Sapphire R9 280x Vapor-X
SeaSonic M12II Evo 620w
WD Blue HDD 1TB
Samsung evo 840 120gb
Be quiet Silent Base 600

I haven't overclocked anything.

Things I've tried/played: All games/programs were set to max settings

Fallout 4 ( no problems, played about 30 hours )
Garry's Mod ( no problems, played about 2 hours )
CS:GO ( It crashed the next day after W10 update )
FFXIV ( no problems, played about 20 hours )

Ran Unigine Valley and Heaven, nothing crashed, no artifacts . Ran Asus Real Bench, nothing crashed.
Ran Furmark immediately my PC crashed, tried lowering the settings and had the same problem.
Ran Prime95 no errors

I've checked my temps with HWMonitor, I didn't see anything unusual.
Also I've tried playing the other games AFTER I had trouble with CS:GO and they still worked. I even multitasked multiple games to stress my GPU. ( ex: FFXIV and Fallout same time, with skype and other programs such as twitch, youtube etc )

I also got the error codes from WhoCrashed

This was probably caused by the following module: win32kbase.sys (win32kbase+0x4D73E)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96130E4D73E, 0xFFFFD00024F9CB00, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\win32kbase.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Base Win32k Kernel Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


Do you guys have any idea what might be the problem?
PS :
I've scanned my PC with Avast and Malwarebytes. Nothing found.
All drivers are up to date, the crimson was a bit buggy and I thought that might've caused it but I tried the older version that came before crimson and still same problems.
 
Try running on low graphic settings.
Also go to a command prompt and type in: c:\ CHKDSK /f

Although I like anything that is free I find that free antivirus has too many windows hooks in them and can cause crash like in the good ole days when Norton Crash Guard was making peoples computer crash because its own windows hooks were into everything which is not good at all.

I would uninstall just for now for testing purposes your free antivirus and attempt to run the game again.
If it still crashes then remove all protection then run the game again. If it stops crashing then its one of your security/cleaning apps causing the crashing.

After removing all security cleaning software and it still crashes then I would boot into system BIOS and perform a smart test to make sure your hard drive is still good. If it passes the SMART TEST then at least we know there is nothing wrong with your hard drive physically and your issue is purely software.

Do the above and report back and either I or someone here can diagnose further.
 



I wish it was a CSGO problem.. At first I had CSGO maxed on 1920x1080.

When I lowered everything to medium-high and fps max 60, the problem disappeared.

However, yesterday when I was playing GMOD, I happened to play on a large server with 64 people, my PC crashed the sameway it crashed with CSGO. Just random, middle of the game, not loading or something.

Again, ASUS gave the message before windows loaded

asus anti surge was triggered to protect system from unstable power supply unit
 


Thanks for replying,

I just did everything you told me and it seems lowering the graphics helped me out. How come I can't max out CSGO ?
 


I would not change things too much just for 1 game but if it was doing that on all games then I would download a nvidia GPU tool to force the speed down a bit so the video card does not run so hot.
 




The GPU doesn't run that hot, only with furmark it reached 72c and with gaming max I've seen is 66c. My gut tells me it's the PSU, lately I've been hearing coilwhine from the PSU, I stopped the GPU's fans, case etc to make sure it was the PSU.
This is the first time I got a quality PSU and yet, I get this :pfff:
 

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