[SOLVED] Computer freezes and beeps twice into my head

Feb 13, 2021
2
0
10
Today i was watching one video on Youtube and opening an fairly heavy game, then sundenly the computer kept freezing for like 30 seconds and beeping twice, this happened 3 times and then the computer returned to normal, i don't know precisely the root of this issue, but i think it has something to do with my RAM or it's sockets, since these sticks don't like each other, last time i had to clean the dust i had to replug the sticks 7 times for the computer to boot...

Any help would be apreciated
 
Solution
"PSU: Astech 500 535,4w (Not sure about the age, around 6 years i would guess, still peforms fine i would say) "

===========

Both errors (41 and 7009) may be related.

Some power issue caused a brief loss of power to a PC component and during that outage some delay occurred resulting in a service time out.

I am leaning towards a PSU problem. Especially with respect to the age (~ 6 years) of the PSU.

PSU is likely nearing its' designed EOL (End of Life) and starting to falter. Some component therein may be the specific reason.

PSU's are not intended to be repairable and repairs should not be attempted.

Two things you can do further:

1) Test your PSU with a multimeter. You will need a multi-meter and/or someone who knows how...

Ralston18

Titan
Moderator
Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition.

What RAM sticks are you using and how they installed and configured?

Look in Reliability History and Event Viewer for error codes and warnings that correspond with the times of the freeze ups.

Power down, unplug, open the case.

Clean out dust and debris.

Check by sight and feel that all cards, connectors, RAM, and jumpers are fully and firmly in place.
 
  • Like
Reactions: Wiggawraith
Feb 13, 2021
2
0
10
Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition.

What RAM sticks are you using and how they installed and configured?

Look in Reliability History and Event Viewer for error codes and warnings that correspond with the times of the freeze ups.

Power down, unplug, open the case.

Clean out dust and debris.

Check by sight and feel that all cards, connectors, RAM, and jumpers are fully and firmly in place.

Updated the system information into my Signature and i cleaned the machine, issues still happens sometimes, i will attach two of the reports i could find on the Event Viewer, the first one being exactly when an BSOD happened and the last one being critical but not sure of what happened at that time


XML:
Nome do Log:   System
Fonte:         Service Control Manager
Data:          15/02/2021 02:28:25
Identificação do Evento:7009
Categoria da Tarefa:Nenhum
Nível:         Erro
Palavras-chave:Clássico
Usuário:       N/D
Computador:    DESKTOP-IV25B1K
Descrição:
Tempo limite esgotado (30000 milissegundos) ao aguardar a conexão do serviço Serviço de Relatórios de Erro do Windows.
Timeout (30000 milliseconds) while waiting for the Windows Error Reporting Service to connect.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7009</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2021-02-15T05:28:25.877763500Z" />
    <EventRecordID>34604</EventRecordID>
    <Correlation />
    <Execution ProcessID="804" ThreadID="4192" />
    <Channel>System</Channel>
    <Computer>DESKTOP-IV25B1K</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">30000</Data>
    <Data Name="param2">Serviço de Relatórios de Erro do Windows</Data>
    <Binary>5700650072005300760063000000</Binary>
  </EventData>
</Event>


XML:
Nome do Log:   System
Fonte:         Microsoft-Windows-Kernel-Power
Data:          15/02/2021 12:17:36
Identificação do Evento:41
Categoria da Tarefa:(63)
Nível:         Nível Crítico
Palavras-chave:(70368744177664),(2)
Usuário:       SISTEMA
Computador:    DESKTOP-IV25B1K
Descrição:
O sistema foi reiniciado sem um desligamento correto primeiro. Esse erro pode ser causado quando o sistema para de responder, trava ou fica sem energia inesperadamente.
The system was restarted without a proper shutdown first. This error can be caused when the system unexpectedly stops responding, hangs, or runs out of power.
XML de Evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>6</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2021-02-15T15:17:36.704170700Z" />
    <EventRecordID>34629</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-IV25B1K</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
  </EventData>
</Event>
 

Ralston18

Titan
Moderator
"PSU: Astech 500 535,4w (Not sure about the age, around 6 years i would guess, still peforms fine i would say) "

===========

Both errors (41 and 7009) may be related.

Some power issue caused a brief loss of power to a PC component and during that outage some delay occurred resulting in a service time out.

I am leaning towards a PSU problem. Especially with respect to the age (~ 6 years) of the PSU.

PSU is likely nearing its' designed EOL (End of Life) and starting to falter. Some component therein may be the specific reason.

PSU's are not intended to be repairable and repairs should not be attempted.

Two things you can do further:

1) Test your PSU with a multimeter. You will need a multi-meter and/or someone who knows how to use the multi-meter.

https://www.lifewire.com/how-to-manually-test-a-power-supply-with-a-multimeter-2626158

2) Obtain another known working PSU to test in your system.
 
Solution