Computer freezes at random when doing low to idle CPU usage tasks

[Dat_Derpy_Horse]

Hi,

This is my second time writing this due to it happening again

I just built a new desktop for myself and ever since i first plugged it in it would freeze at random when doing low to idle CPU usage tasks. If I was gaming or doing heavy loaded stuff it wouldn't happen.

When the freezing occurs it would be randomly from 5 minutes to an hour and a half. The screen would glitch out and the only way to fix it is to hard reboot the computer.

I have already tried reinstalling Windows 10 and taking out the CPU and RAM but it still happens. Do I have a bad mobo/CPU/RAM????

My Specs are:
Intel i5-6400
ASrock H110M-DGS
8gb Crucial DDR4 RAM
1tb HDD
500W PSU

 

[basroil]

Let me guess, you put a PoS power supply that doesn't support haswell C states? Tell us the PSU model and most likely I can verify that you picked the wrong unit for your system.

 

[Dat_Derpy_Horse]

Let me guess, you put a PoS power supply that doesn't support haswell C states? Tell us the PSU model and most likely I can verify that you picked the wrong unit for your system.

Antec VP500P V2

 

[andreaszero]

As there's no clear answer to what's the problem you can try monitoring your CPU clock and usage. If the usage goes to 0% when your PC freezes it may be a faulty CPU. Most of the time PC freezing is a CPU or GPU problem. From what I can see you didn't mentioned a GPU, are you using the integrated graphics on the i5? If yes it's most certainly a CPU problem.

 

[Dat_Derpy_Horse]

As there's no clear answer to what's the problem you can try monitoring your CPU clock and usage. If the usage goes to 0% when your PC freezes it may be a faulty CPU. Most of the time PC freezing is a CPU or GPU problem. From what I can see you didn't mentioned a GPU, are you using the integrated graphics on the i5? If yes it's most certainly a CPU problem.

I am using integrated graphics . So this is a CPU problem and not a motherboard one or RAM. And how come this happens when I am only doing low to idle cpu tasks and not High load ones

 

[basroil]

Antec VP500P V2

That PSU is certainly a problem. Although Antec says it's "haswell compatible", there are zero reviews on it. What we do know is that it's an FSP 500W unit WITHOUT certifications (bronze, gold ,etc), using independent 5/3v (rather than DC-DC converter). Most of those units are NOT haswell compatible and will freeze during idle.

To test, go to the BIOS and disable C states. If that helps, buy a new, decent PSU.

 

[andreaszero]

As there's no clear answer to what's the problem you can try monitoring your CPU clock and usage. If the usage goes to 0% when your PC freezes it may be a faulty CPU. Most of the time PC freezing is a CPU or GPU problem. From what I can see you didn't mentioned a GPU, are you using the integrated graphics on the i5? If yes it's most certainly a CPU problem.

I am using integrated graphics . So this is a CPU problem and not a motherboard one or RAM. And how come this happens when I am only doing low to idle cpu tasks and not High load ones

There's no reason for it causing problems when doing low load tasks. To eliminate every other hardware, it's either a problem with your CPU itself or its integrated graphics. If it was a RAM problem your computer wouldn't even boot. Same goes for the PSU. Same goes for your OS drive, same goes for your motherboard. If you could try a friend's CPU that would clear things out but you have to remove your cooler, clean the thermal paste, put your friend's CPU in, apply new thermal paste and put the cooler back. It's a hassle but it would clear things out.

 

[Dat_Derpy_Horse]

As there's no clear answer to what's the problem you can try monitoring your CPU clock and usage. If the usage goes to 0% when your PC freezes it may be a faulty CPU. Most of the time PC freezing is a CPU or GPU problem. From what I can see you didn't mentioned a GPU, are you using the integrated graphics on the i5? If yes it's most certainly a CPU problem.

I am using integrated graphics . So this is a CPU problem and not a motherboard one or RAM. And how come this happens when I am only doing low to idle cpu tasks and not High load ones

There's no reason for it causing problems when doing low load tasks. To eliminate every other hardware, it's either a problem with your CPU itself or its integrated graphics. If it was a RAM problem your computer wouldn't even boot. Same goes for the PSU. Same goes for your OS drive, same goes for your motherboard. If you could try a friend's CPU that would clear things out but you have to remove your cooler, clean the thermal paste, put your friend's CPU in, apply new thermal paste and put the cooler back. It's a hassle but it would clear things out.

You're the man dude will keep this updated

 

[Dat_Derpy_Horse]

Antec VP500P V2

That PSU is certainly a problem. Although Antec says it's "haswell compatible", there are zero reviews on it. What we do know is that it's an FSP 500W unit WITHOUT certifications (bronze, gold ,etc), using independent 5/3v (rather than DC-DC converter). Most of those units are NOT haswell compatible and will freeze during idle.

To test, go to the BIOS and disable C states. If that helps, buy a new, decent PSU.

Will test and post results

 

[Dat_Derpy_Horse]

Just disabled C state in BIOS and the freezing still happened. So i'm Guessing that the CPU is at fault after all?

 

[Dat_Derpy_Horse]

I replaced the CPU thinking it was over to have it freeze on me again. (Hard freeze) is it my mono or my PSU

 

[Dat_Derpy_Horse]

Can anyone help plz

 

[basroil]

Just disabled C state in BIOS and the freezing still happened. So i'm Guessing that the CPU is at fault after all?

Is the sleep state result in the powercfg command prompt command stating it's off?

Try changing your power settings from the default 5% min 100%max to 75%min 100%max. If that clears things up, it's almost 100% a PSU issue. If not, updating your BIOS again should be the first thing on your list.

 

[Dat_Derpy_Horse]

Just disabled C state in BIOS and the freezing still happened. So i'm Guessing that the CPU is at fault after all?

Is the sleep state result in the powercfg command prompt command stating it's off?

Try changing your power settings from the default 5% min 100%max to 75%min 100%max. If that clears things up, it's almost 100% a PSU issue. If not, updating your BIOS again should be the first thing on your list.

In powercfg it says this when doing powercfg /a

The following sleep states are available on this system:
Hibernate
Fast Startup

The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics

Standby (S2)
The system firmware does not support this standby state.
An internal system component has disabled this standby state.
Graphics

Standby (S3)
An internal system component has disabled this standby state.
Graphics

Standby (S0 Low Power Idle)
The system firmware does not support this standby state.

Hybrid Sleep
Standby (S3) is not available.

 

[Dat_Derpy_Horse]

I dont know how to change power settings from the deafult. Can you explain more... If this is through windows power management the min and max are both at 100%

 

[gamehunter83]

I have same your problem but my pc Clevo Notebook. (İ7 7700K CPU, GTX 1070 GPU)

My notebook freezing randomly time on desktop, only torrent or while play movie. But not freezing play games.

Do you find solution? Please give an idea me.

 

[gsaichanukya]

Did you find any solution I'm facing the same issue