Computer freezes randomly no blue screen and sound out of one speaker

[Guest]

Hi I have a windows 7 64 bit system that seems to freeze randomly just surfing web pages and so on. Ive tested the ram with no errors, tried different settings, and I have an updated bios. Any other information that is needed I will gladly share I have to write this fast before my comp freezes again.

Asrock extreme 58 motherboard
g.skill ripjaw 1600 ddr3 8gb ram 4 sticks
ati radeon 4670hd
core i7 920 cpu
1tb samsung hard drive
my windows score is 5.9 which the 2nd lowest item is 6.8 but my harddrive is 5.9 so that brings it down

My second problem is that sound only comes out of my left speaker I tried both speakers and they work fine. I plugged in a headset and it also does the same thing?? I had these speakers working before but I believe I had windows 32 bit. Not as big of a problem as the first.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:01:36 PM, on 8/19/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\SEC\Natural Color Pro\NCProTray.exe
C:\Program Files (x86)\MultiScreen\MultiScreen.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O2 - BHO: (no name) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - (no file)
O3 - Toolbar: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [MultiScreen] C:\Program Files (x86)\MultiScreen\MultiScreen.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: NCProTray.lnk = ?
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8054 bytes

 

[aford10]

Boot into safe mode with networking. Does the freezing occur there as well?

Check the event viewer to see if it's logging errors (red X's).

 

[Guest]

seems stable I can actually use my virus scanner without freezing and the event log has 29177 events wow tons of errors everywhere i have a bunch of red x critical for application experience infrastructure event 2, kernal power event 41. I have exclamation red error that says bonjour service event 100, Sidebyside event 63, service control manager event 7001, 7023, 7026. More exclamation red Distributed COM event 10005 and 10010 and CAPI2 event 4107. Yellow warnings whea logger event id 17 I mean these things keep going I have so many errors wow!

 

[aford10]

This is likely the cause of the freezing.

Start by updating every single driver for the motherboard, and video card.

Download ccleaner, and run the registry tool. You may need to run it several times to resolve all the issues.
http://www.piriform.com/ccleaner

Verify that the system files are good. It will likely ask for the OS disc.
start-->run-->sfc /scannow

 

[Guest]

I updated every driver for motherboard and video card i used cccleaner twice says there is no errors now. Used registry tool but it couldn't get rid of 5 errors that went up to 9. Used malwarebytes found one spyware same with spybot search and destroy. Using nod32 to scan while im doing sfc scannow. Will update

 

[aford10]

Since they did find some infections, run through the malware guide in my signature. That should get rid of any and all infections.

 

[Guest]

Did all of that and still froze on me when I went into regular mode

 

[aford10]

Ok:
so you have the most updated BIOS?
you've updated all drivers?
you've ran the malware scans?
you've repaired the registry?

Now that it's freezing, check the event viewer, and post the errors, or upload the event viewer.

With all those changes, can you post a new hijackthis log?

 

[Guest]

yep actually I uninstalled jmicron and ati radeon driver so those are the only two not updated as of yet and no freeze so far but my computer is obviously running crappy without the graphics driver

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:32:49 AM, on 8/20/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\SEC\Natural Color Pro\NCProTray.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O2 - BHO: (no name) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - (no file)
O2 - BHO: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O2 - BHO: (no name) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - (no file)
O3 - Toolbar: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [MultiScreen] C:\Program Files (x86)\MultiScreen\MultiScreen.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: NCProTray.lnk = ?
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 7176 bytes

no criticals recently but a lot of error

Error msiinstaller event id 11929
Warning dns client events event id 1014
Error pnrpsvc event id 102
Error Service Control manager event id 7023
Error kernal event tracing event id 2
Error Atierecord event id 16388
Warning wininit event id 11
Warning Wlanautoconfig event id 4001
Warning Winlogon event id 6000
Error System Restore event id 8193
Error DistributedCOM event id 10005

Im getting somewhere I found a lot of people having problems with windows 7 getting the same problems as I am. They say if they go back to XP or vista their computer is stable again. It might be something to do with the ati driver because while its not installed my computer runs fine ill try to install it again and see what happenes.

 

[aford10]

Try downloading the catalyst control center 10.7 here. There is a download for a full suit download for Windows 7 64 bit.
http://game.amd.com/us-en/drivers_catalyst.aspx

Hopefully that will resolve the video related errors. If it freezes again, check the event viewer to see what is still erroring.

 

[Guest]

ty so much aford10 I got a driver sweeper deleted everything to do with ati and installed and havent froze up for a whole day. Plus my comp is running smooth

 

[Guest]

Well I spoke too soon just froze up again and the critical is kernal power again event id 41

 

[aford10]

What were you doing when it froze up?

Try disabling hibernation settings.

In the device manager, what is listed as audio devices?

When you ran the sfc /scannow, did it find any corruption?

 

[Guest]

Disabled hibernation along time ago. When it goes into hibernate my network would go dead upon waking up and I had to always restart. The computer I can actually use now its better than before but I just checked minidump and found one in there. I posted on skydrive http://cid-87b4120880cfa342.office.live.com/browse.aspx/.Public?uc=1. Also when it froze I was just surfing the internet will do scannow

 

[Guest]

finished the sfc scan and was about to post and froze again. The sfc scan when finished goes to 100 and just closes is that normal? and it was another critical kernal again

 

[aford10]

Ok, then your system files should be good. As long as the scan didn't shut down after a second, it scanned all the files, and didn't find any errors.

I'm downloading some debugger tools to check out the dump file. It'll take a few minutes.

It's a good sign that the kernel error is the only one showing now.

 

[aford10]

I'm going to have to look at the dump file when I get home from work. The debugger tools is a HUGE file.

 

[Guest]

oh i see thank you

 

[Guest]

anyone can read the minidump for me?

 

[aford10]

Sorry, I didn't get a chance to look at this yesterday. I am at home now, and installing the debugger tools, to check out the dump file. I'll post back when I've looked at it.

 

[Guest]

i found some program called bluescreenview and it found one of my ati drivers were causing it to mess up but no matter what I do ati keeps reinstalling automatically by windows also I lost the NYchris account because my hotmail wasn't getting a confirmation.

 

[aford10]

Did you get your confirmation?

I loaded the dump file into the debugger, and it also said there was an issue with the ATI driver. What driver are you currently using?

 

[Guest]

standard one windows installs also im not getting the confirmation emails my hotmail account didnt work so I'm using gmail now and its not working either

 

[aford10]

Did you see the instructions to resend the confirmation email? If not, check here.
http://www.tomshardware.com/forum/32860-12-resending-confirmation-email
You may need to check your SPAM filter.

 

[Guest]

Yeah I tried it still did'nt work. Not in spam in either im just not getting the confirmations. Had a new blue screen today caused by dxgkrnl.sys said Thread_Stuck_In_Device_Driver. This computer is going to be the cause of my death!!!