Computer freezes randomly no blue screen and sound out of one speaker

[Guest]

Hi I have a windows 7 64 bit system that seems to freeze randomly just surfing web pages and so on. Ive tested the ram with no errors, tried different settings, and I have an updated bios. Any other information that is needed I will gladly share I have to write this fast before my comp freezes again.

Asrock extreme 58 motherboard
g.skill ripjaw 1600 ddr3 8gb ram 4 sticks
ati radeon 4670hd
core i7 920 cpu
1tb samsung hard drive
my windows score is 5.9 which the 2nd lowest item is 6.8 but my harddrive is 5.9 so that brings it down

My second problem is that sound only comes out of my left speaker I tried both speakers and they work fine. I plugged in a headset and it also does the same thing?? I had these speakers working before but I believe I had windows 32 bit. Not as big of a problem as the first.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:01:36 PM, on 8/19/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\SEC\Natural Color Pro\NCProTray.exe
C:\Program Files (x86)\MultiScreen\MultiScreen.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\SysWOW64\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: (no name) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O2 - BHO: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O2 - BHO: (no name) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - (no file)
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - (no file)
O3 - Toolbar: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dll
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [MultiScreen] C:\Program Files (x86)\MultiScreen\MultiScreen.exe
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Global Startup: NCProTray.lnk = ?
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 8054 bytes

 

[aford10]

That BSOD is also normally associated with the video card. Since the debugger pointed at the same thing, I think it's safe to say, the problem lies there. It's going to be caused by the driver, or the hardware. Unfortunately, you've got the most updated driver. So, the option is to find an older driver, or replace the video card.

 

[Guest]

yeah this is a pain I guess its just trial and error from here on ive been without a driver the whole day my video looks bad but my computer is stable and no freezing ty aford for all the help.

 

[aford10]

You can try out the different driver versions here.
http://support.amd.com/us/gpudownload/windows/previous/Pages/radeonaiw_vista64.aspx

 

[nmogral]

ok, check this out. i had found this the hard way and hope this works for you. Stop the "Server" service and change it to be run "Manually". This solved the problem I had.

 

[sonso]

I ran across this thread having very similar symptoms. I am experiencing random freezes, no bsod, sound continues, no control only a hard reset. This happens consistently and either during a game or browsing. I ran memtest for 2 days with 0 errors. Everything is at stock settings and the cpu idles 35 C while the video card idles at 46 C. I ran malware with no problems, changed hdd's, updated driver's for everything, increased pagefile, and I still experience freezes. I'm suspecting the video card, hardware or driver issue, or maybe overdrawing the power supply.

my configuration is:
antec 900
phenom II 940
corsair h50 cooler
biostar ta790gxxe
windows 7x64 pro
4gb ocz reaper 8500 at 800mhz
xfx nvidia geforce 260 216
corsair 520hx psu
phoenix pro ssd
1 dvd drive sata
1 raptor x 150gb
1 wd black
1 f4 seagate 2gb

Before the ssd, the raptor was the main drive. It seemed that I had to power down the computer after a freeze because if I just used the reset button, the computer might freeze again while trying to get past the loading windows screen.

With the new drive, it still happens consistently but randomly after atleast an hour or so seemingly. Now I'm about to cclean it with the registry, cleansweep all ati drivers and last but not least, try nmogral's suggestion. I hope this works

 

[sonso]

It didn't work. I went in safe mode and ran driver sweeper and ccleaner, chkdsk on boot, and sfc scannow. 10 minutes or so later it freezes while opening internet explorer. I hit the reset button and I lose video signal after the loading circle froze momentarily while trying to load windows. I get no graphical errors and while the computer works it works great. I'm stumped...

XFX says they will "test the card at their location" but I don't really want to go through the rma process if I don't have to. Nothing is overheating to my knowledge, especially not just browsing the web. I'm at a cpu temp of 37 C and the gpu is at 46C now as I'm typing using coretemp and an nvidia gadget. I need help please.

 

[Anna sui]

Well, I’m sorry I can't understand so complicated VB words, but if you have internet connection problems, you can try the software tuneup360, which is really helpful.