Hi ya'll,
My friend's computer is super slow for some reason. He has a decent Dell laptop, but lately, it's been really slow. In fact, it's so slow that when you click on the screen, the loading cursor pops up and wont go away unless you move it to the taskbar (but it still doesn't click). We tried CCleaner and Malwarebytes, and those improved the boot time, but not the loading cursor problem. It works in Safe Mode, but you can't uninstall stuff or play games. Does he need to delete everything except Windows off of his laptop? If so, how?
Thanks
My friend's computer is super slow for some reason. He has a decent Dell laptop, but lately, it's been really slow. In fact, it's so slow that when you click on the screen, the loading cursor pops up and wont go away unless you move it to the taskbar (but it still doesn't click). We tried CCleaner and Malwarebytes, and those improved the boot time, but not the loading cursor problem. It works in Safe Mode, but you can't uninstall stuff or play games. Does he need to delete everything except Windows off of his laptop? If so, how?
Thanks