[SOLVED] Computer Keeps Freezing During Games

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Feb 7, 2019
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Hello Everyone!

For some reason, my computer screen turns black and my computer stops responding after playing games. For example, I was playing Dead By Daylight and out of nowhere, the screen freezes, I can still see the game, my friends voices go dark, and then the screen goes black. When this occurs, I have to press the reset button on my computer to reboot.

The event viewer shows:
Session "dfa2c640-651d-488d-a479-2fd7a7ca6e29" failed to start with the following error: 0xC0000022

This was around the time it crashed. Does not seem to be overheating according to Speedfan.

These are my computer specs.

ASRock AB350 Pro4 AM4 ATX AMD Motherboard https://www.microcenter.com/product/476397/AB350_Pro4_AM4_ATX_AMD_Motherboard

AMD Ryzen 5 2600 3.4GHz 6 Core AM4 (I am using the stock cooler with this)
https://www.microcenter.com/product/505628/Ryzen_5_2600_34GHz_6_Core_AM4_Boxed_Processor_with_Wraith_Stealth_Cooler

CORSAIR CX series CX750 750W
https://www.newegg.com/Product/Product.aspx?Item=N82E16817139040

RX-590 - https://www.microcenter.com/product/600104/red-devil-axrx-radeon-rx-590-overclocked-dual-fan-8gb-gddr5-pcie-video-card

(2) Ballistix Sport LT 8GB Single DDR4 2666 MT/s (PC4-21300) SR x8 DIMM 288-Pin Memory
https://www.amazon.com/gp/product/B01N5P7660/ref=ppx_yo_dt_b_asin_title_o00__o00_s00?ie=UTF8&psc=1

I made sure the video card drivers are up to date. Any idea what it could be?
 
Solution
Might be a graphics card issue. Have you got an old one you can test in its place to see if the same thing happens?

Another thing you could try is reducing your GPU's clock speed or slightly increasing it's voltage with Wattman.
Memory modules sold as Singles have no guarantee for compatibility when used in any configuration other than as a Single module.

You can make any combinations you want, but your use of two modules sold as Singles carry no guarantee to be compatible together. You can do your own testing for compatibility.

Some workarounds to get extra memory to work include:
Lower memory clock speed
Relax DRAM timings
Increase DRAM voltage
 
Might be a graphics card issue. Have you got an old one you can test in its place to see if the same thing happens?

Another thing you could try is reducing your GPU's clock speed or slightly increasing it's voltage with Wattman.
 
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