Question Computer Randomly freezing / Discord losing audio

May 20, 2023
1
0
10
Hey guys.

My pc has been freezing a lot since around a week ago. This issue essentially involves my game or PC temporarily freezing for only 1-2 seconds at most, and then it is fine, however my Discord audio completely cuts out and I cannot hear anyone / they cannot hear me. The best fix I found for the audio issue was to leave and rejoin the call, that would fix the audio. But the same things happen shortly after. I thought it only happened when I was in a discord call, until I deleted discord and the same things happened. Is it a problem with my PC, my headphones or microphone? Does anyone have a fix?
 
D

Deleted member 2731765

Guest
I can't help you with the audio issue with DISCORD, but other freezing issues might be worth looking into, especially if games are freezing. For that first you need to provide complete PC specs.

First provide your PC specs, and more details for troubleshooting.

Complete system specs should ALWAYS be accompanied with any driver, hardware, or performance question. Do not post DXDiag reports as they contain a TON of useless information. Posting a DxDiag in place of a System Spec list tends to ward off potential members from helping you.

Please supply the following system details/information. No need to provide each and every detail though, only relevant to your issue at hand. This is just for reference:

(Complete System Specs)
-CPU make and model# (clock speed/voltage, type of cooler, and "Core" temperature @ idle and load)
-Motherboard make & model# (include Bios version if graphics card is not recognized or you are having stability issues)
-RAM (amount, clock speed, model#/link of kit, configuration)
-Graphics card(s) make and model# (clock speed, voltage if modified, Driver version and GPU temp both @ idle and load)
-Power supply make,model#, "AND" age (note if using 110V or 220V A/C input)
-HDD/SSD configuration (ie: Raid setup/ back up/ OS drive/etc..)
-Case/Chasis make,model# (fan make, model#, and configuration if having thermal issues)
-Operating System (If using Windows note Framework and service pack version)
-Monitor make, model#, and resolution (If model# is unknown list resolution and refresh rate)

*If the unit is a "laptop" or "All-in-one" system you must note the make and model# of the unit. Be sure you are ALWAYS using the OEM/manufacturer's driver updates for the unit.

*If "Crashing":
-Note the nature of the "crash" in detail, as there are several definitions for the word "crash".

*If "performance" related issue:
-Note the "exact" point in which the performance reduction occurred (ie: After Windows update, After Bios update, After Driver update, After thermal system shutdown, After Hardware change/upgrade etc...)

*For diagnostic purposes please disable the following:
-Any/all Antivirus/Anti-malware software