Question Computer Randomly Has A Seizure

[antiguy1994]

Randomly and not very often my computer will do what I can only describe as a seizure/hiccup. it will do the following the audio will distort along with the video source of whatever is being shown it will semi freeze for 1-4 secs max, keyboard rpg will glitch out a bit and this never results into a blue screen and will recover like nothing happened these episodes are random they only last a very short amount of time. I wanted to make sure this isn't anything serious. This is a prebuilt that i got at newegg. It is a asus rog strix GL10DH desktop windows 10. Let me know if you need anything specific. I have everything updated, scanned for malware via malwarebytes, used cc cleaner virus, scanned etc. Looked at event viewer to see if there was anything popping up when this happened and i get nothing. My best guess is its either ram, power suppy, or heat issue but i figured i ask yall what you think.

https://www.newegg.com/asus-rog-str...wXE580BrVurJa2-dj5BoCC48QAvD_BwE&gclsrc=aw.ds

 

[Vyrvelata]

Sounds like a Video driver issue or Problematic GPU.

Try reinstalling Motherboard and Video Drivers (Uninstall video drivers with DDU).
If it still has problems, try different (older ) video driver.
If the problem persist, you could try you GPU on another machine.

 

[Vic 40]

Since not that old contact newegg, they should fix that.

Didn't see what psu under the specslist which isn't a particularly good sign as well. What psu is used? +maker+model+wattage. If you're not allowed to open the pc by Newegg, just make them fix it.

 

[antiguy1994]

Since not that old contact newegg, they should fix that.

Didn't see what psu under the specslist which isn't a particularly good sign as well. What psu is used? +maker+model+wattage. If you're not allowed to open the pc by Newegg, just make them fix it.

I wont be near my computer until later tomorrow I remember it not being a major name brand but a decent prebuilt psu brand that they buy in bulk it was gold certified 650 watts the entire computer is under a 3 or 4 year warranty under square trade. In the past I asked if I was able to switch parts and the original components still be covered and they said yes but only parts originally bought would be covered. So I could replace the psu and the rest be covered if something happened just haven't gotten around to doing it.

 

[antiguy1994]

Since not that old contact newegg, they should fix that.

Didn't see what psu under the specslist which isn't a particularly good sign as well. What psu is used? +maker+model+wattage. If you're not allowed to open the pc by Newegg, just make them fix it.

So i found the original newegg listing it states its 500 watt 80+ gold certified, so tried accessing the power supply and there is no visible marking of what brand it is it is a semi modular. I also found a post of me contacting asus about what power suppy they have in it and they stated it could have Acbel, Chicony, and GreatWall also mentioned specific models CHICONY/D16-500P1A REV04 | GREATWALL/GW-ATX500BL(AS) | ACBEL/PCA013-ZA6G | Looking into each one the GREATWALL/GW-ATX500BL(AS) is likely mine from the black color and specific modular ports labels.

https://www.newegg.com/asus-rog-str...wXE580BrVurJa2-dj5BoCC48QAvD_BwE&gclsrc=aw.ds