Hello, I have this really weird problem; my computer restarts or shuts off at random times. I use this computer as a server and it is on 24/7, so it is important for it to be always on. I've tried various methods I found online. On event viewer, I see
"The process C:\WINDOWS\system32\winlogon.exe (USERNAME) has initiated the restart of computer USERNAME on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment: "
WhoCrashed doesn't detect anything, so I assume it is not a blue screen either.
I've found out that the case power button might be the problem. I disabled the functionality of it in control panel, but the issue still persists.
I've also disabled Windows updates, and took out the side panel to see if overheating was a problem, and resetted the bios; but the issue is still there.
Here are the specs:
Ryzen 5 2600 with Kraken x62 Cooler (Not OC'd)
Gigabyte X470 AORUS GAMING 5 WIFI
Corsair Vengeance LPX 32GB 2400MHz (Not OC'd)
960 EVO 250GB
Seagate BarraCuda 2TB
STRIX RX 570 (Not OC'd)
Corsair RM550x
NZXT S340 Case
This issue happens at random times; sometimes with the "shutting off" or "restarting" screen or not. Any ideas?
"The process C:\WINDOWS\system32\winlogon.exe (USERNAME) has initiated the restart of computer USERNAME on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart
Comment: "
WhoCrashed doesn't detect anything, so I assume it is not a blue screen either.
I've found out that the case power button might be the problem. I disabled the functionality of it in control panel, but the issue still persists.
I've also disabled Windows updates, and took out the side panel to see if overheating was a problem, and resetted the bios; but the issue is still there.
Here are the specs:
Ryzen 5 2600 with Kraken x62 Cooler (Not OC'd)
Gigabyte X470 AORUS GAMING 5 WIFI
Corsair Vengeance LPX 32GB 2400MHz (Not OC'd)
960 EVO 250GB
Seagate BarraCuda 2TB
STRIX RX 570 (Not OC'd)
Corsair RM550x
NZXT S340 Case
This issue happens at random times; sometimes with the "shutting off" or "restarting" screen or not. Any ideas?