Please help, I've been having random restarts from bugchecks.
Here is the link to the 7z minidump file. https://onedrive.live.com/embed?cid=A0BDE4B354A48B8A&resid=A0BDE4B354A48B8A%21459&authkey=ACJYPnUo3i-Izuo
Below is the information from the MEMORY.DMP WinDbg results.
Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
Machine Name:
Kernel base = 0xfffff803`0381d000 PsLoadedModuleList = 0xfffff803`03afbcd0
Debug session time: Mon Jun 13 15:22:45.173 2016 (UTC - 4:00)
System Uptime: 4 days 18:51:49.862
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {7c20, ff, 78, fffff803039e08c0}
Probably caused by : ntkrnlmp.exe ( nt!KiEndCounterAccumulation+c )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000007c20, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000078, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803039e08c0, address which referenced memory
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 10586.306.amd64fre.th2_release_sec.160422-1850
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1701
BIOS_DATE: 03/25/2016
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: MAXIMUS VIII RANGER
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 1
BUGCHECK_P1: 7c20
BUGCHECK_P2: ff
BUGCHECK_P3: 78
BUGCHECK_P4: fffff803039e08c0
READ_ADDRESS: 0000000000007c20
CURRENT_IRQL: d
FAULTING_IP:
nt!KiEndCounterAccumulation+c
fffff803`039e08c0 4d8b5820 mov r11,qword ptr [r8+20h]
CPU_COUNT: 8
CPU_MHZ: fa8
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 74'00000000 (cache) 74'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: BACKNBLACK
ANALYSIS_SESSION_TIME: 06-13-2016 15:32:33.0596
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
TRAP_FRAME: ffffd0007ba6bde0 -- (.trap 0xffffd0007ba6bde0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000004 rbx=0000000000000000 rcx=ffffd0007b977cc0
rdx=00000000000000ff rsi=0000000000000000 rdi=0000000000000000
rip=fffff803039e08c0 rsp=ffffd0007ba6bf78 rbp=00000000001ea4c2
r8=0000000000007c00 r9=0000000000000000 r10=ffffd0007b971444
r11=0000000000000109 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl nz na po nc
nt!KiEndCounterAccumulation+0xc:
fffff803`039e08c0 4d8b5820 mov r11,qword ptr [r8+20h] ds:00000000`00007c20=????????????????
Resetting default scope
EXCEPTION_RECORD: fffff80073191380 -- (.exr 0xfffff80073191380)
ExceptionAddress: c0330475c98548d9
ExceptionCode: 8348c033
ExceptionFlags: ccc328c4
NumberParameters: 964705003
Parameter[0]: 0001c7e82deb0451
Parameter[1]: 74c08548d08b4800
Parameter[2]: 0374c984024b8a20
Parameter[3]: f980014b8aead348
Parameter[4]: 00000001b80e7340
Parameter[5]: 2348c8ff48e0d348
Parameter[6]: 20c48348c28b48d0
Parameter[7]: 74c98548ccccc35b
Parameter[8]: 485708245c894874
Parameter[9]: 480002798020ec83
Parameter[10]: 801575d98b48fa8b
Parameter[11]: 4001798008750a39
Parameter[12]: 3803418a3ceb0a75
Parameter[13]: 00015fe834740141
Parameter[14]: 7240f980014b8a00
LAST_CONTROL_TRANSFER: from fffff8030396a2e9 to fffff8030395f780
STACK_TEXT:
ffffd000`7ba6bc98 fffff803`0396a2e9 : 00000000`0000000a 00000000`00007c20 00000000`000000ff 00000000`00000078 : nt!KeBugCheckEx
ffffd000`7ba6bca0 fffff803`03968ac7 : 000001fc`60607d78 00000000`00000001 00000000`0000004d ffffd000`7b96b180 : nt!KiBugCheckDispatch+0x69
ffffd000`7ba6bde0 fffff803`039e08c0 : fffff803`03982ae2 ffffd000`7b977cc0 00000000`00000000 00000178`dd255afa : nt!KiPageFault+0x247
ffffd000`7ba6bf78 fffff803`03982ae2 : ffffd000`7b977cc0 00000000`00000000 00000178`dd255afa ffffd000`7ba5c660 : nt!KiEndCounterAccumulation+0xc
ffffd000`7ba6bf80 fffff803`03960b80 : ffffe000`fcb8f010 ffffd000`7ba5c660 ffffe000`f46edc00 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x149e2
ffffd000`7ba6bfb0 fffff803`03960fd7 : 00000000`00000000 00000000`00000000 00000000`ffffffff 00000000`00000002 : nt!KiInterruptSubDispatchNoLockNoEtw+0xc0
ffffd000`7ba5c5e0 fffff800`73192972 : fffff800`73191380 00000000`00000046 ffffd000`7b96b180 ffffe000`fe861270 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffffd000`7ba5c778 fffff800`73191380 : 00000000`00000046 ffffd000`7b96b180 ffffe000`fe861270 00000000`00000000 : intelppm!C1Halt+0x2
ffffd000`7ba5c780 fffff803`0386f875 : 00000000`00000000 00000000`00000068 0002f935`7b48da9c ffffe000`fcb8f010 : intelppm!AcpiCStateIdleExecute+0x20
ffffd000`7ba5c7b0 fffff803`0386f0bb : 00000000`00000000 00000000`00000002 ffffe000`fcb8f0f0 00000000`00000000 : nt!PpmIdleExecuteTransition+0x605
ffffd000`7ba5ca00 fffff803`0396250c : ffffffff`00000000 ffffd000`7b96b180 ffffd000`7b977cc0 ffffe001`4f6f4840 : nt!PoIdle+0x33b
ffffd000`7ba5cb60 00000000`00000000 : ffffd000`7ba5d000 ffffd000`7ba56000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: d31af1e84877aae49d33ab47b067afcb9cc8d93b
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: febe78555ce06a73b0693dba40c508a13eec4dd7
THREAD_SHA1_HASH_MOD: f52d7f996b4dfd0119f4e40c92cfaadd13b86b92
FOLLOWUP_IP:
nt!KiEndCounterAccumulation+c
fffff803`039e08c0 4d8b5820 mov r11,qword ptr [r8+20h]
FAULT_INSTR_CODE: 20588b4d
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!KiEndCounterAccumulation+c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 571af445
BUCKET_ID_FUNC_OFFSET: c
FAILURE_BUCKET_ID: AV_nt!KiEndCounterAccumulation
BUCKET_ID: AV_nt!KiEndCounterAccumulation
PRIMARY_PROBLEM_CLASS: AV_nt!KiEndCounterAccumulation
TARGET_TIME: 2016-06-13T19:22:45.000Z
OSBUILD: 10586
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-04-23 00:04:21
BUILDDATESTAMP_STR: 160422-1850
BUILDLAB_STR: th2_release_sec
BUILDOSVER_STR: 10.0.10586.306.amd64fre.th2_release_sec.160422-1850
ANALYSIS_SESSION_ELAPSED_TIME: 4ca
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nt!kiendcounteraccumulation
FAILURE_ID_HASH: {bd23d296-b07f-e492-1736-0c1b9b42244d}
Followup: MachineOwner
---------
7: kd> g
^ No runnable debuggees error in 'g'
7: kd> g
^ No runnable debuggees error in 'g'
7: kd> BUGCHECK_P2: ff.bugcheck
^ Operation not supported by current debuggee error in 'BUGCHECK_P2: ff.bugcheck'
7: kd>
7: kd> dq NT!KiBugCheckData L5
fffff803`03b02700 00000000`0000000a 00000000`00007c20
fffff803`03b02710 00000000`000000ff 00000000`00000078
fffff803`03b02720 fffff803`039e08c0
7: kd> .bugcheck
Bugcheck code 0000000A
Arguments 00000000`00007c20 00000000`000000ff 00000000`00000078 fffff803`039e08c0
I hope someone can help me determine what the root cause is.
Thank You!
Here is the link to the 7z minidump file. https://onedrive.live.com/embed?cid=A0BDE4B354A48B8A&resid=A0BDE4B354A48B8A%21459&authkey=ACJYPnUo3i-Izuo
Below is the information from the MEMORY.DMP WinDbg results.
Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred srv*c:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: srv*c:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10586 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10586.306.amd64fre.th2_release_sec.160422-1850
Machine Name:
Kernel base = 0xfffff803`0381d000 PsLoadedModuleList = 0xfffff803`03afbcd0
Debug session time: Mon Jun 13 15:22:45.173 2016 (UTC - 4:00)
System Uptime: 4 days 18:51:49.862
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {7c20, ff, 78, fffff803039e08c0}
Probably caused by : ntkrnlmp.exe ( nt!KiEndCounterAccumulation+c )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000007c20, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000078, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff803039e08c0, address which referenced memory
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 10586.306.amd64fre.th2_release_sec.160422-1850
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1701
BIOS_DATE: 03/25/2016
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: MAXIMUS VIII RANGER
BASEBOARD_VERSION: Rev 1.xx
DUMP_TYPE: 1
BUGCHECK_P1: 7c20
BUGCHECK_P2: ff
BUGCHECK_P3: 78
BUGCHECK_P4: fffff803039e08c0
READ_ADDRESS: 0000000000007c20
CURRENT_IRQL: d
FAULTING_IP:
nt!KiEndCounterAccumulation+c
fffff803`039e08c0 4d8b5820 mov r11,qword ptr [r8+20h]
CPU_COUNT: 8
CPU_MHZ: fa8
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 74'00000000 (cache) 74'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: BACKNBLACK
ANALYSIS_SESSION_TIME: 06-13-2016 15:32:33.0596
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
TRAP_FRAME: ffffd0007ba6bde0 -- (.trap 0xffffd0007ba6bde0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000004 rbx=0000000000000000 rcx=ffffd0007b977cc0
rdx=00000000000000ff rsi=0000000000000000 rdi=0000000000000000
rip=fffff803039e08c0 rsp=ffffd0007ba6bf78 rbp=00000000001ea4c2
r8=0000000000007c00 r9=0000000000000000 r10=ffffd0007b971444
r11=0000000000000109 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl nz na po nc
nt!KiEndCounterAccumulation+0xc:
fffff803`039e08c0 4d8b5820 mov r11,qword ptr [r8+20h] ds:00000000`00007c20=????????????????
Resetting default scope
EXCEPTION_RECORD: fffff80073191380 -- (.exr 0xfffff80073191380)
ExceptionAddress: c0330475c98548d9
ExceptionCode: 8348c033
ExceptionFlags: ccc328c4
NumberParameters: 964705003
Parameter[0]: 0001c7e82deb0451
Parameter[1]: 74c08548d08b4800
Parameter[2]: 0374c984024b8a20
Parameter[3]: f980014b8aead348
Parameter[4]: 00000001b80e7340
Parameter[5]: 2348c8ff48e0d348
Parameter[6]: 20c48348c28b48d0
Parameter[7]: 74c98548ccccc35b
Parameter[8]: 485708245c894874
Parameter[9]: 480002798020ec83
Parameter[10]: 801575d98b48fa8b
Parameter[11]: 4001798008750a39
Parameter[12]: 3803418a3ceb0a75
Parameter[13]: 00015fe834740141
Parameter[14]: 7240f980014b8a00
LAST_CONTROL_TRANSFER: from fffff8030396a2e9 to fffff8030395f780
STACK_TEXT:
ffffd000`7ba6bc98 fffff803`0396a2e9 : 00000000`0000000a 00000000`00007c20 00000000`000000ff 00000000`00000078 : nt!KeBugCheckEx
ffffd000`7ba6bca0 fffff803`03968ac7 : 000001fc`60607d78 00000000`00000001 00000000`0000004d ffffd000`7b96b180 : nt!KiBugCheckDispatch+0x69
ffffd000`7ba6bde0 fffff803`039e08c0 : fffff803`03982ae2 ffffd000`7b977cc0 00000000`00000000 00000178`dd255afa : nt!KiPageFault+0x247
ffffd000`7ba6bf78 fffff803`03982ae2 : ffffd000`7b977cc0 00000000`00000000 00000178`dd255afa ffffd000`7ba5c660 : nt!KiEndCounterAccumulation+0xc
ffffd000`7ba6bf80 fffff803`03960b80 : ffffe000`fcb8f010 ffffd000`7ba5c660 ffffe000`f46edc00 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x149e2
ffffd000`7ba6bfb0 fffff803`03960fd7 : 00000000`00000000 00000000`00000000 00000000`ffffffff 00000000`00000002 : nt!KiInterruptSubDispatchNoLockNoEtw+0xc0
ffffd000`7ba5c5e0 fffff800`73192972 : fffff800`73191380 00000000`00000046 ffffd000`7b96b180 ffffe000`fe861270 : nt!KiInterruptDispatchNoLockNoEtw+0x37
ffffd000`7ba5c778 fffff800`73191380 : 00000000`00000046 ffffd000`7b96b180 ffffe000`fe861270 00000000`00000000 : intelppm!C1Halt+0x2
ffffd000`7ba5c780 fffff803`0386f875 : 00000000`00000000 00000000`00000068 0002f935`7b48da9c ffffe000`fcb8f010 : intelppm!AcpiCStateIdleExecute+0x20
ffffd000`7ba5c7b0 fffff803`0386f0bb : 00000000`00000000 00000000`00000002 ffffe000`fcb8f0f0 00000000`00000000 : nt!PpmIdleExecuteTransition+0x605
ffffd000`7ba5ca00 fffff803`0396250c : ffffffff`00000000 ffffd000`7b96b180 ffffd000`7b977cc0 ffffe001`4f6f4840 : nt!PoIdle+0x33b
ffffd000`7ba5cb60 00000000`00000000 : ffffd000`7ba5d000 ffffd000`7ba56000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x2c
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: d31af1e84877aae49d33ab47b067afcb9cc8d93b
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: febe78555ce06a73b0693dba40c508a13eec4dd7
THREAD_SHA1_HASH_MOD: f52d7f996b4dfd0119f4e40c92cfaadd13b86b92
FOLLOWUP_IP:
nt!KiEndCounterAccumulation+c
fffff803`039e08c0 4d8b5820 mov r11,qword ptr [r8+20h]
FAULT_INSTR_CODE: 20588b4d
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!KiEndCounterAccumulation+c
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 571af445
BUCKET_ID_FUNC_OFFSET: c
FAILURE_BUCKET_ID: AV_nt!KiEndCounterAccumulation
BUCKET_ID: AV_nt!KiEndCounterAccumulation
PRIMARY_PROBLEM_CLASS: AV_nt!KiEndCounterAccumulation
TARGET_TIME: 2016-06-13T19:22:45.000Z
OSBUILD: 10586
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2016-04-23 00:04:21
BUILDDATESTAMP_STR: 160422-1850
BUILDLAB_STR: th2_release_sec
BUILDOSVER_STR: 10.0.10586.306.amd64fre.th2_release_sec.160422-1850
ANALYSIS_SESSION_ELAPSED_TIME: 4ca
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nt!kiendcounteraccumulation
FAILURE_ID_HASH: {bd23d296-b07f-e492-1736-0c1b9b42244d}
Followup: MachineOwner
---------
7: kd> g
^ No runnable debuggees error in 'g'
7: kd> g
^ No runnable debuggees error in 'g'
7: kd> BUGCHECK_P2: ff.bugcheck
^ Operation not supported by current debuggee error in 'BUGCHECK_P2: ff.bugcheck'
7: kd>
7: kd> dq NT!KiBugCheckData L5
fffff803`03b02700 00000000`0000000a 00000000`00007c20
fffff803`03b02710 00000000`000000ff 00000000`00000078
fffff803`03b02720 fffff803`039e08c0
7: kd> .bugcheck
Bugcheck code 0000000A
Arguments 00000000`00007c20 00000000`000000ff 00000000`00000078 fffff803`039e08c0
I hope someone can help me determine what the root cause is.
Thank You!