Computer restarts ingame

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danixd41

Commendable
Dec 4, 2016
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It all happened after my monitor broke...
heres my RIG : https://pcpartpicker.com/list/qdTMhq
with my monitor everything was fine but when it broke i used my 32INCH samsung tv to play on with an HDMI cable.
when i get into games it almost always restarts after like 5-10 minutes and sometimes when it restarts i hear a fan going really strong like its on 100% or something.
i havent overclocked at all and checked the temps they were alright...
what can cause this? all of my PC is new, i tried formatting PC, updating everything...
also sometimes it says NO SIGNAL on the monitor (even when i added another monitor it didnt find a signal when it did that) so maybe its the GPU?
i dont know what can cause this...
there was also a time when the computer itself turned on but the display said NO SIGNAL for like 2 hours. i even tried placing both of my rams in all the positions 1 by 1 and it didnt work so i guess its not ram?
help please i cant do anything, just now it happened in CSGO. and in PUBG it happens like 10 times per 20 minutes i cant do anything... and its not a temperature problem. and everything is
brand new 3 months tops i dont get why its acting like that...
also almost every part was bought from amazon about 2-3 months ago. what do i do? will they help me or what? i hear it can be a PSU problem but that doesnt explain the display signal problem does it?
also maybe its because of my TV / Old monitor thats on? i mean the DVI connection on the bad monitor or HDMI on the TV maybe theior connection is really bad and weak and it just isnt enough?
 
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you mean the ram? i just enabled XMP in bios there so i guess its 3200 right? 1600mhz x 2
also the restart just happened again in CSGO and im pretty sure its the GPU that went to like 100% fan speed. its super loud.
also i tried having the GPU on 100% in MSI AFTERBURNER and it was the same noise i guess and the PC shut down...
 
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When I first asked about memory I had not seen about it not turning on for a couple hours.

Board not handling memory overclock well could cause instability,
Not what you were stating though.

I would suspect either GPU or PSU at this point.
Best option would be to borrow or buy and then return whichever is easiest for you to test.
 
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[quotemsg=20117357,0,2374467 i hear it can be a PSU problem but that doesnt explain the display signal problem does it?

I had the same problem when I replaced my video card last year. The screen would go black a few minutes into a game and the monitor would say no signal. I thought it was the video card until someone on the group said to replace the power supply. Even though the power supply was maybe a year old I replaced it with a better quality unit and everything has worked fine since then.


 
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As mwryder is saying, a bad PSU can make the GPU unable to work properly. Either providing insufficient quantity of power, or the power voltage is not within spec.

Your corsair RMx is not a terrible PSU, but certainly not one we would recommend. Not the shining example of reliability you would think it would be for the price you paid.
 
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That is a very good power supply but does not mean it cant fail.
http://www.tomshardware.com/reviews/corsair-rm650x-psu,4611.html
 
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just now it was out of game i was watching a movie and everything was turned off, mid watching the movie the monitor went off saying no signal found and with it my headphones, which are connected to the motherboard with a USB.
can it maybe be the motherboard? the whole computer was working except the monitor and the headphones....
 
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oh also i just checked the memory through the control panel - diagnose your computers memory and it said that theres a memory problem can it really be because of it? and what can i do.? i ordered it from amazon like 2 months ago can they refund me or what im really bad at this and im totally going mad with this restarting every 30 minutes
 
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Set your memory back to the default either reset BIOS to factory presets or clear CMOS. After that see what speed it is running and set the voltage to 1.35 and try that it should fix any memory problem and then we can go from their to get it set faster and still be stable. Most of those boards are still having issues with the fast memory.
As of now I would say memory or motherboard and not rule out overheating or the video card.
That case does not have really good cooling and your PC is not setting on carpet is it? blocking airflow to the PSU.
 
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If music stopped as well from USB/Audio ports then it is not exclussivly the GPU.

As stated, try setting memory back to default 2400 mhz.
If that is the problem the see if there is a bios revision update for your board.
FYI intel does not see very big gains out of higher speed ram.
 
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just now i couldnt turn on my computer at all, the LEDS were on but the CPU fan , GPU and etc werent working, and when i checked the channel on my monitor it didnt find the PC one. i removed 1 ram and then it all worked.
can it all be because of that 1 bad ram? what do i do with it how can i test it more?
even when my ram was only in b2 it still did a restart. i tried placing both one by one on B2 and they both worked. tried on A2 and it didnt work there(as i said nothing was spinning but only LEDS were on)
now i have them on A1 and B2 which is bad right..? i dont know what to do.. im going nuts
 
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okay i have set everything to default thats what it says on the memory section in CPU-Z https://gyazo.com/0073f2ea554e6fd47bd7a83abba354b4
is that okay? should i enable XMP or not? and why should i set the voltage to 1.35 and where? sorry for being a noob
 
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I think this might have fixed it. for the first time in 2 days i entered a match in PUBG without crashing O_O.
i really hope i wont get a crash if i won for the whole day youre a freaking hero. and im dumb i think i set my DRAM to like 1.55 accidentally or something like that.
can i set XMP on? ot the 1.35VOLT on it and where exactly ;d
 
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Look in your BIOS for advanced settings for the memory.
Not exactually sure how Asus words it.
You should see the timings 15-15-15-36, 2133 speed and 1.2 volts.
Change that to 16-18-18-36, speed to 3000 and voltage to 1.35.
That should get you to 3000 speed. 3200 might take some more tweaking but that should get you close.
If that fails then reset it again and post back I might not be back on for about 6 hours. You should not have crashes the way it's set right now.
 
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so far i have played 3 games of PUBG without a problem at all finally ;d
only problem is when i restarted before and the computer didnt turn fully back on (all the LEDS were on, the front and the top fans were working but the GPU / CPU / BACK fans didnt work and it didnt turn the computer on fully
and should i enable the XMP for the ram in the BIOS?
 
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the problem was fixed for a time. i have played over 3 hours of PUBG today and only had a random restart once. i dont know why im still getting it but its happening much less so far. id like to never get a restart tho... help 🙁
update : i checked the event viewer and when the computer randomly restarts it always says in critical level kernel power 41. what is that and what can i do? as you can see in this picture : https://gyazo.com/391ff258e8d505dc41a3d78b12cc3531
people say that kernel 41 is because of the PSU.
is my PSU bad then? its like 2 months old i got it from amazon.. if it is bad how can i explain it to amazon and can they give me a new one since this is bad or what? please i dont want to spend money for nothing... i also gotta be 100% sure its the problem
 
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