Computer Says it is Connected to the Internet but Will Not Connect

[Ineedhelp_plz]

I got a Lenovo Ideapad p500 a couple of months ago. Everything was running smoothly until now.

Now any network I connect to says I am connected, but when I try to launch games or Chrome, Firefox, or Internet Explorer, it won't connect.

 

[Taylor Foltz]

I solved my exact problem by going into my programs and uninstalling anything that wasn't vital or a big name recognizable program. I wouldn't recommend it unless you have confidence you won't uninstalling some necessary.

 

[dmeihaus]

I turned off laptop, modem and router, no specific order. Waited 10+ seconds and powered on in this order-- modem, router and laptop. IMPORTANT: after turning on an item, wait before turning on next one until you see correct indicator lights on the one that is powering up.
Also--while on my password protected home wireless router connection, speed of page-loading increased greatly when I turned off private windows firewall.

 

[sb333]

I fixed it. Thank you for all the help.

You fixed it and didn't give everyone an explanation to your solution? It could have helped someone else down the road. That is lame. Go somewhere else for help next time selfish.

I have a desktop PC that just stopped like this yesterday. Browsers, malware/virus detection programs, nothing can connect. No solutions here have yet worked, but thank you to those who posted theirs!

Network connection is "excellent", the Troubleshooting wizard finds no problems. Restarting router no good. Thanks to posts above I've accessed my AT&T router's interface (search ATT's internet support site) from my unaffected laptop. I see the PC in the IP Allocation list and it's on... tried a system restore which failed due to some monitor exe "missing from its original location"... all that would have done is uninstall the one app added in the past month - online blackboard collaboration - so I did that - no good... now running mcaphee scan of whole system...

...Whoa. Even with an ethernet cable there's still no connection, "IPv6 No Internet Access"...scan proceeds...

 

[zeraphyrus]

I fixed it. Thank you for all the help.

You fixed it and didn't give everyone an explanation to your solution? It could have helped someone else down the road. That is lame. Go somewhere else for help next time selfish.

I have a desktop PC that just stopped like this yesterday. Browsers, malware/virus detection programs, nothing can connect. No solutions here have yet worked, but thank you to those who posted theirs!

Network connection is "excellent", the Troubleshooting wizard finds no problems. Restarting router no good. Thanks to posts above I've accessed my AT&T router's interface (search ATT's internet support site) from my unaffected laptop. I see the PC in the IP Allocation list and it's on... tried a system restore which failed due to some monitor exe "missing from its original location"... all that would have done is uninstall the one app added in the past month - online blackboard collaboration - so I did that - no good... now running mcaphee scan of whole system...

...Whoa. Even with an ethernet cable there's still no connection, "IPv6 No Internet Access"...scan proceeds...

hi there... i know it's a month late but it's worth the shot if your problem is not yet fixed...
i'm not sure if this could apply to you but i hope i could help....
same problem with my brother's laptop, i tried the one with winsockfix..

1. First of all download the WinsockFix Utility from the following link:
http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml

2. Run it and click fix.

3. restart the computer

4. go to Control Panel -> network connections -> right click the lan connection and click properties

5. In the general tab double click on "Internet Protocol (TCP/IP)" from the list.

6. re-enter the details as necessary.

if it's not yet solved try doing this one fr : www.udel.edu/it/help/anti-malware/winsockfix.html

you can also try doing this:

1. right click the connection either it is lan or wireless...
2. choose properties
3. then click one the internet protocol (TCP/IP)
4. click properties
5. check obtained both


but the one that really solved the problem is when i uninstall hotfix from the programs... you can see it by going to control panel then programs on the left side of the panel you can see view installed updates click that one then look for the security update for microsoft hotfix... right click then uninstall... i was planning to reformat the laptop again but it will costs too much time.. hope you can fix the problem..

 

[Jennifer Jackson]

I had this same problem and found the cause was in my router. It had a DHCP range of only 5 addresses, so when I was the 6th computer it would not connect. Windows showed he wireless connection as connected, which I suppose it was, but it could not get an IP address. The fix was to extend the range of the DHCP addresses in the router's configuration.

I fixed it. Thank you for all the help.

You fixed it and didn't give everyone an explanation to your solution? It could have helped someone else down the road. That is lame. Go somewhere else for help next time selfish.

I have a desktop PC that just stopped like this yesterday. Browsers, malware/virus detection programs, nothing can connect. No solutions here have yet worked, but thank you to those who posted theirs!

Network connection is "excellent", the Troubleshooting wizard finds no problems. Restarting router no good. Thanks to posts above I've accessed my AT&T router's interface (search ATT's internet support site) from my unaffected laptop. I see the PC in the IP Allocation list and it's on... tried a system restore which failed due to some monitor exe "missing from its original location"... all that would have done is uninstall the one app added in the past month - online blackboard collaboration - so I did that - no good... now running mcaphee scan of whole system...

...Whoa. Even with an ethernet cable there's still no connection, "IPv6 No Internet Access"...scan proceeds...

 

[wiktor jansson]

I had this same problem and found the cause was in my router. It had a DHCP range of only 5 addresses, so when I was the 6th computer it would not connect. Windows showed he wireless connection as connected, which I suppose it was, but it could not get an IP address. The fix was to extend the range of the DHCP addresses in the router's configuration.

 

[wiktor jansson]

I worked for me when I did this! I did also unistalld the last program I installd and it was adobe flash and adblocker and now it works fine for me thank you for the support

 

[vesp3r]

Well since i had this problem for weeks and couldnt find proper solution untill now i will list few causes and fixes.

1. Internet Options - the most common issue that can cause this problem. You can fix it by going to Internet Options->Connections->LAN Settings and uncheck the Proxy server
2. A Virus - Ive had dealings in the past with virus that blocked my access to almost any site. It can be fixed by scanning under safe mode and removing the virus
3. MWB AM - YES Malwarebytes Antimalware is a very big pain in the a** if not configured properly. If you have this problem and no other solution helps know that at some point MWB have blocked every single IP on the internet you can think of. Easiest solution is uninstall MWB, or you can remove the IP`s from blocked list and stop the feature that is causing it
best part was when i found that it blocked microsoft updates and its own update site

 

[bubblychik22]

I had the same problem. I uninstalled Norton 360. I also checked windows firewall and my browser was allowed for private networks, but not for public. Checked public and I'm back online!

 

[riquard]

I had this problem and it was solved with putting "netsh winsock reset" in the command prompt

 

[IE234567]

I had this problem and it was solved with putting "netsh winsock reset" in the command prompt

Just wanted to say thanks as I did this and it worked!

 

[solenus]

i researched a long time and none of the answers worked for me finely just before i did a system image restore i started uninstalling all the recent installed toolbar and programs
until i found the one causing the trouble hope this helps someone

 

[honeey2307]

i had the same problem with windows 7. it showed that i am connected to a network but was not able to access net. i tried both ie, chrome . the problem was with proxy settings. in google chrome . i went to setting . show advanced settings. show proxy setting. lan settings . deselect use a proxy server for your lan . . hope it helps

 

[rfcunha52]

My ipad has Internet, I recently installed teamspeak 3. Posted from the same network. I have windows firewall. I also installed a game that didn't cause any problems with my friends.

I have the same problem... I did a ping to the Google ip and I have positive results... So the pc are connected to the internet but all the programs says the oppose....

I have teamspeak 3 to... And some games...

I sensed this problem after a power failure. and beyond the lack of Internet also have the adobe premiere and the after effects that do not open ... the rest is okay

If anyone can help.... Please...

 

[gigabytelondon]

I fixed it. Thank you for all the help.

how did you sort the problem please i need to know as i have similar problem thanks

 

[Swatteam185]

Okay so I tried everything on the forum, but it turned out to be something simple.
Go to control panel. Network and internet. Network and sharing center. On the left, look for change adapter settings. Right click your connection and click properties. Click configure. Under tab 'power management' make sure 'allow the computer to turn this device off to save power' is unchecked. Press ok. That got my computer on the webs again. Good luck all

 

[Thehairysloth]

• 
  I had the same problem. I fixed it by uninstalling an anti malware/spyware program that was probably downloaded off of utorrent. So far it works, but it sometimes works for a bit then stops working. I hope this time it's permanent.