Question Computer says not connected to any networks but I am online

redsoccer

Reputable
Dec 3, 2016
10
0
4,510
I am using an ethernet connection and am on the internet but my computer says Im not and as such it results in certain programs not functioning properly thinking there is no internet connection, namely Spotify but i keep running into more programs that aren't working. I have tried the ipconfig/release + renew as well as uninstalling in device manager, updating, looked in bios. Please help me !
Thank you

*update

I have the stock spectrum router,

Windows IP Configuration

Host Name . . . . . . . . . . . . : PHANTOM
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : RAC2V1A

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : RAC2V1A
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (7) I219-V
Physical Address. . . . . . . . . : 70-85-C2-A9-47-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2603:9001:8e02:4367::6(Preferred)
Lease Obtained. . . . . . . . . . : Monday, January 4, 2021 7:52:23 AM
Lease Expires . . . . . . . . . . : Tuesday, January 5, 2021 2:11:06 AM
IPv6 Address. . . . . . . . . . . : 2603:9001:8e02:4367:d172:143a:bdea:fb44(Preferred)
Temporary IPv6 Address. . . . . . : 2603:9001:8e02:4367:80e9:2843:86f5:6eb7(Preferred)
Link-local IPv6 Address . . . . . : fe80::d172:143a:bdea:fb44%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, January 4, 2021 7:53:20 AM
Lease Expires . . . . . . . . . . : Sunday, January 10, 2021 2:11:04 AM
Default Gateway . . . . . . . . . : fe80::eea9:40ff:fea0:b91b%13
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 242255298
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-23-F6-4E-48-70-85-C2-A9-47-CE
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Unknown adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Private Internet Access Network Adapter
Physical Address. . . . . . . . . : 00-FF-DA-53-80-1C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
 
Last edited:

Ralston18

Titan
Moderator
Update your post to include full system hardware specs and OS information.

Open the Command Prompt and run "ipconfig /all" (without quotes). Post the results.

Look in Reliability History: do you see any error codes, warnings, or informational events that correspond with the "not connected" messages?

What router do you have: make and model?

The router's logs (if available and enabled) may offer additional insight as to what is happening.

Who has full admin rights to the router? You will need help from that person.
 

Jake mal

Prominent
Jun 9, 2019
40
0
530
I am using an ethernet connection and am on the internet but my computer says Im not and as such it results in certain programs not functioning properly thinking there is no internet connection, namely Spotify but i keep running into more programs that aren't working. I have tried the ipconfig/release + renew as well as uninstalling in device manager, updating, looked in bios. Please help me !
Thank you
I'm getting the exact same problem, started happening about 3 days ago, if you find a fix lemme know please