Computer Shut Down

[drewh32]

Recently my computer has been shutting down mostly while playing video games and I really don't understand what the problem is it is clean no dust in it. Here is info from HWMonitor while just on the internet attached https://gyazo.com/b7fad5ccbb36b80aa46793a20220b9a7
https://gyazo.com/6b3b4fd46cb60def889bf1d0d33a1766 My concern is with the motherboard considering it is a little older and the 12V+ and 5v+ seem to be runnin higher than what they should.

 

[alexoiu]

It could be the power supply.

 

[aldan]

i concur.the 5v and the 12v are quite high.

 

[drewh32]

Ya its all i can think it could be since the temps dont seem very high and everything else seems normal but that is there anyway to test if it is for sure the power supply or motherboard?
Edit: Also could something being lose cause this problem?

 

[jr9]

- Run a stress test with OCCT. Post your max CPU and GPU temps. Note if it crashes during either test. Also try the PSU test afterwards. Overheating is a major cause of PC shutdown.

- Try a different PSU. The voltages in HWInfo look weird but I personally never trust PSU voltage readings from HWInfo.

 

[drewh32]

- Run a stress test with OCCT. Post your max CPU and GPU temps. Note if it crashes during either test. Also try the PSU test afterwards. Overheating is a major cause of PC shutdown.

- Try a different PSU. The voltages in HWInfo look weird but I personally never trust PSU voltage readings from HWInfo.

https://gyazo.com/7c2da240279173893afc607bcb7048f9 is the stress test which was on large data set.

 

[jr9]

- Run a stress test with OCCT. Post your max CPU and GPU temps. Note if it crashes during either test. Also try the PSU test afterwards. Overheating is a major cause of PC shutdown.

- Try a different PSU. The voltages in HWInfo look weird but I personally never trust PSU voltage readings from HWInfo.

https://gyazo.com/7c2da240279173893afc607bcb7048f9 is the stress test

Those CPU temps are pretty high. 80C is the highest you want to ever see and you got an 89C on the hottest core. 12C difference in core temps also temps me the paste may not be spread quite right. In a longer test or long gaming session I would expect 90s and once you get to 100C most processors shut down. I'd remove the CPU cooler, clean the old paste off, reapply new paste, and remount the cooler after blowing it out.

If you are overclocking, I would revert overclocks for now.

What is your CPU cooler? Stock?

 

[drewh32]

- Run a stress test with OCCT. Post your max CPU and GPU temps. Note if it crashes during either test. Also try the PSU test afterwards. Overheating is a major cause of PC shutdown.

- Try a different PSU. The voltages in HWInfo look weird but I personally never trust PSU voltage readings from HWInfo.

https://gyazo.com/7c2da240279173893afc607bcb7048f9 is the stress test

Those CPU temps are pretty high. 80C is the highest you want to ever see and you got an 89C on the hottest core. 12C difference in core temps also temps me the paste may not be spread quite right. In a longer test or long gaming session I would expect 90s and once you get to 100C most processors shut down. I'd remove the CPU cooler, clean the old paste off, reapply new paste, and remount the cooler after blowing it out.

If you are overclocking, I would revert overclocks for now.

What is your CPU cooler? Stock?

Not 100% sure i know its a cooler master, but playing games like cs go i never go above 50c on the cores and it shuts down so do you think doing that would help it? Also i did a power supply test on occt and my pc shut down.

 

[jr9]

Well the PSU test stresses both the GPU and CPU together to give maximum power draw. If it fails during this test it can be a sign the PSU is failing. It can also be overheating as the CPU is stressed during this test as well.

I would still do a quick remount of the cooler to see if the temps come down. That is quicker than swapping out the PSU and doesn't cost anything if you have the thermal paste. Even with an Intel stock cooler 90C too high. After that I'd definitely swap the PSU if it fails in OCCT. If you don't have one, a shop can do this test for you so you don't end up buying a part and guessing. It could just as easily be a failing motherboard.

 

[drewh32]

Well the PSU test stresses both the GPU and CPU together to give maximum power draw. If it fails during this test it can be a sign the PSU is failing. It can also be overheating as the CPU is stressed during this test as well.

I would still do a quick remount of the cooler to see if the temps come down. That is quicker than swapping out the PSU and doesn't cost anything if you have the thermal paste. Even with an Intel stock cooler 90C too high. After that I'd definitely swap the PSU if it fails in OCCT. If you don't have one, a shop can do this test for you so you don't end up buying a part and guessing. It could just as easily be a failing motherboard.

Ok thanks for the help ill try everything here and hopefully nothing to serious will need to be done. Once again thank you for your time

 

[aldan]

i would advise you get rid of that psu.voltage readings like that on the 12v rail can influence temps as well.also no way those voltage readings should be so high under a stress test.should be lower if anything.

 

[drewh32]

Well I applied thermal paste and booted her up and played a round of pubg. https://gyazo.com/831fbb111c48a3de6c318e305680f132 is the results and im going to assume that it fixed it thanks to everyone for their suggestions and help