[SOLVED] Computer sometimes causes BSOD when shutting down

[hunterczech]

My computer is running fine and all, but now had two BSOD's when shutting down on 28.3. and 2.4. with Bug Check DRIVER_POWER_STATE_FAILURE. However, first one is caused by intelppm.sys + 7e0b, second one by ntoskrnl.exe + 3f5c50. Computer goes black screen when shutting down for like 5 minutes and then shut downs, however after powering on it was same in both cases - computer boots up, after being on desktop computer shows Message Box that boot failed and restarts after like 10sec automatically. Only software i updated / installed in that time period was Visual Studio update.

After such thing happens, in event log, there is new event "The computer has been restarted from the error checking process. Error checking: 0x0000009f (0x0000000000000003, 0xffff9c017eb41b40, 0xfffff8031646c990, 0xffff9c017ebb7010). The dump was saved to: C: \ WINDOWS \ MEMORY.DMP. Report ID: 0278d5eb-a514-40c2-a5d9-446eb3136ee3"
Also saw this one in event viewer: "Windows Fast Launch failed. Error status: 0xC0000001"

Also tried running sfc and chkdsk, in sfc no violations, however chdsk found problems but as it was found on my system disk (just 1 year old Samsung 860 EVO SSD -> HD sentinel & crystaldiskinfo found no errors though, ) i will do disk check upon startup tommorow.

In meantime just had one BSOD which i have for years by MEMORY_MANAGEMENT, but that's just some faulty memory address in memory stick which randomly pops once per month no big deal.

So I'm asking if there is some app to collect dump from bsod if some diagnostic guy can check it up for me please? Or how should I proceed further? Thanks in advance.

 

[Colif]

if PC was fine until that action broke it, then drivers might not be problem and its windows.

AV still exists without Kaspersky, its just Defender.

 

[hunterczech]

Shouldn't sfc scan if everything Windows related is ok?

EDIT: Yeah and prior to that incident I've had only 1 BSOD per 1-2 months related to some corrupted bits in RAM.

 

[Colif]

SFC checks the files are okay, it doesn't know if the file associations are right. Or if windows itself is running right.

To start the Windows Registry Checker tool, click Start, click Run, type scanregw.exe in the Open box, and then click OK.

Scanreg /fix (In command prompt (admin)) should make it try to fix any problems in registry

https://support.microsoft.com/en-us...nreg-exe-aaae4323-daa2-8477-5a4e-2a273779fdf0

myself from 3 years ago shows scanreg runs auto,- https://forums.tomsguide.com/thread...ows-registry-checker-tool-scanreg-exe.184295/

I assume you didn't create a backup of the registry before you changed it... cause you could roll back that change but that wouldn't fix the file associations you run fix to correct

Backup and Restore the Registry – Guide for Windows XP, 7, 8, 8.1, 10

This guide shows you how to back up and restore the registry for the following Windows versions: Windows XP, Vista, 7, 8, 8.1and10 If you’re looking to fix a corrupt registry, go to the Fix r…

neosmart.net

Gardenman may know what registry fix did, he may not. I find I can fix most problems in windows without going into registry.

 

[gardenman]

It looks like the registry file just restores the .EXE file extension back to correctly working order. I see similar versions of that registry elsewhere (and on these forums).

It's my guess that is has nothing to do with your BSODs.

Restore points usually save the registry too so use that if needed in the future.

 

[Colif]

run memtest on the ram... i have said it twice now. You keep saying you been getting errors from it.

 

[hunterczech]

It's been almost a week without any signs of BSOD's or other problems. I will wait a few more days and then I consider this case closed.