Computer Update Failure

[xarzu]

Every once in a while, my custom desktop computer insists that it must make updates. It is very demanding. It asks if it can do it right away, wait an hour or it sometimes offers me to schedule a time. I have managed to make some screen shots and the next time it goes through this process, I will make a detailed record.

Well, here is the problem. It fails the update and says it is restoring the system to a previous point. The trouble is that it does this all the time lately. It demands that an update is necessary, then fails, then restores.

So my question is this. How can I do the update and/or stop these periodic system updates? Is there a setting somewhere for this.

In the interest of full disclosure, in case you google this, I am going to ask this question around the internet to get a wide range of responses. So don't be surprised if you google for this answer and fine this identical question on another web forum specializing in Windows System Help. But, of course, I will respond to all of them individually. In the past, when I asked a few web forums for help, jerks tend to make a deal about the fact that I have asked for many opinions. We are not dating. So don't feel that I am bring unfaithful.

 

[jojesa]

Could you post the update that's constantly failing?
It should be listed on View update history under Update & Security.

Some updates could be interrupted by an antivirus or even corrupted files.
Some updates that gets downloaded but are not fully compatible will stop midway to prevent further issues.
I found that disabling or uninstalling the Antivirus or clearing the SoftwareDistribution folder helped updates get installed.
To deleting the content of the SoftwareDistribution folder you will need to do it in safe mode or stop Windows update services

To stop these services
Open Command Prompt as administrator.
Type net stop wuauserv
Type net stop bits and press Enter:
Browse to C:\Windows\SoftwareDistribution folder and delete all its content.
You could also rename the folder, if you prefer to keep the content of it.

 

[smorizio]

also do a few free online virus scan. also use malware bytes and hitman pro make sure your system is clean.

 

[xarzu]

Could you post the update that's constantly failing?
It should be listed on View update history under Update & Security.

Some updates could be interrupted by an antivirus or even corrupted files.
Some updates that gets downloaded but are not fully compatible will stop midway to prevent further issues.
I found that disabling or uninstalling the Antivirus or clearing the SoftwareDistribution folder helped updates get installed.
To deleting the content of the SoftwareDistribution folder you will need to do it in safe mode or stop Windows update services

To stop these services
Open Command Prompt as administrator.
Type net stop wuauserv
Type net stop bits and press Enter:
Browse to C:\Windows\SoftwareDistribution folder and delete all its content.
You could also rename the folder, if you prefer to keep the content of it.

Well, for starters, I opened a cmd window as admin and here are the results:

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service could not be stopped.


C:\WINDOWS\system32>net stop bits
The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.


C:\WINDOWS\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.


C:\WINDOWS\system32>

So, that worked, albeit it complained at first. I think it was the order in which the commands were done.

As for what the update history says, lately it is only saying:

Feature update to Windows 10, version 1803
Requires a restart to finish installing

I will put a screen shot here: One second...

 

[karenjoly]

Re enable update services and use the update assistant

https://support.microsoft.com/en-ca/help/3159635/windows-10-update-assistant

https://www.microsoft.com/en-us/software-download/windows10

 

[Colif]

or download the Windows 10 media creation tool , use it to make a USB and then navigate to USB in File explorer and run setup.exe. Use that to update PC as if it does fail, you don't have to download the updates again

15063 is 2 versions behind, the way they do updates now might have changed since then as I know 1 version changed how they were done.

 

[xarzu]

I will try the new suggestions.

For now, I tried:

net stop wuauserv
net stop bits

and renamed C:\Windows\SoftwareDistribution folder

I did the first two steps twice. The first time I tried it, it did not work and an update loop began again. I figured that since the update cycle started up again, it did not count. So I did the faux update (and the update failed as usual and the system reset to a previous spot as always). THen, now I have done those steps again (plus, this time, renaming the C:\Windows\SoftwareDistribution folder). And so, here we are. I am going to keep the computer on all day and let's see if an update loop gets kicked off again. STAND BY.