Question Consistent hang ups and freezing

[themikmc]

Here's my setup
AMD Ryzen7 3800x 8 core 16 threads
Asus X570-e gaming motherboard
(x2) 16 gb ddr4 @3200mhz (for 32 gb total)
Geforce GTX 1050
1tb m.2 nvme (Intel 660p series M.2 2280 1tb NVMe 3.0 x4 3d2 qlc internal SSD)
1kw Evga PSU
Windows 10 Pro 64 bit

I have no clue what the true issue is here. I just purchased this setup and have been trying to get it to run correctly. I installed all drivers, updated the bios to the latest version (which I know isn't always the best, but this issue persists regardless of bios). I have updated windows to current, I have installed the Nvidea drivers as well.

The computer just keeps having hang up and delay issues where mostly the mouse is active but the windows freeze for anywhere from 5 to 20 seconds, sometimes it takes so long I just restart it. It has come up with a windows error like watch dog or driver power state ( I have not seen the driver power state since upgrading from my 600w PSU, but I have seen watchdog once since reinstalling windows yesterday in an attempt to solve this issue). Mostly it just gets delayed, when I start a new program or when I try to load more on the cpu, but memtest came back fine and the processor seems to be ok too, not sure how exactly to run a diagnostic on it but once it gets over its hang up it runs very fast, so I don't want to think it's this new expensive processor I just bought.

The motherboard is also currently giving a 0C code which is "reserved for future SEC error codes" so that's helpful...

This happens frequently enough that it makes doing my work (video editing) complicated and very tedious, needing to save often.

 

[Grobe]

Well, yes I searched for that as well and it seems that the error code is officially unknown, unfortunately.

You could try to ask in Asus user forum as well.

I do wonder one thing, because it seem to be a common issue when installing m.2 drive.
If you try to run Linux (eg. Mint) - do you experience same issue ?

 

[themikmc]

If you try to run Linux (eg. Mint) - do you experience same issue ?

I have been wondering the same thing. I have an Ubuntu USB drive ready to go so I will test that out and let you know.
This is my first time using an M.2 I feel like it might be part of the trouble but I have no real basis for that.

 

[themikmc]

So I started up Ubuntu (on an older USB 2.0 stick) and the issue I had there was no real way to stress the system. So I opened as many programs as I could just to see if it slowed down at all and I couldn't really notice any lag or hang-ups, but as it was on a usb stick and had no real processing to do it's hard to tell making it mostly just an excuse to make sure the usb Ubuntu Live works but didn't help me toward my goal.

So yesterday morning I was googling my issue and I noticed a forum where they mentioned the power settings inside windows. I had totally forgotten about this function, so I went to put it on high performance, and it didn't let me, but there was a fix on the forum I was reading which worked and now the PC is running MUCH better, still not perfect, but it ran all day yesterday and allowed me to build and edit a video in both After Effects and Premiere and only crashed premiere once (which isn't hard because adobe programs aren't super stable to begin with IMHO) but never got hung up or lagged or crashed windows.

I don't think my problem is completely solved, as this morning it was a bit fussy and needed to reboot a few times, but as long as I don't poke the bear and just do what I need to do it seems to be ok... for now...

one thing I did accidentally was when I was trying to fix the power select options I removed the AMD Ryzen power schemes, and only the windows ones remain, I was able to switch it to high performance, but the Ryzen high-performance scheme I am sure would be best. I installed the driver for it again, but it still doesn't show up as an option, any thoughts?

 

[Calvin7]

(x2) 16 gb ddr4 @3200mhz

Whatever that is. Multiple kits or multiple modules purchased as Singles have no guarantee to be compatible together. I suggest you post a part number or link to it.

 

[themikmc]

I bought them as a pair, Corsair vengence
Cmw32Gx4m2C3200c16

 

[Calvin7]

Sometimes people have trouble installing Windows 10 on an M.2 NVMe drive.
There is a guide in this thread:

Can't boot from M.2 NVMe SSD

I had a Samsung 850 SSD (SATA) with Windows 10 on it. I bought Samsung 970 SSD (M.2). Turned off the computer, plugged it in, inserted a bootable USB stick with Windows 10 on it. Went directly to BIOS and changed boot priority to boot from the stick. Then, I installed Windows 10 on the new drive...

forums.tomshardware.com

Memory should be running at:

Tested Latency 16-18-18-36

Tested Voltage 1.35V