Constant BSOD and crashes ntoskrnl.exe (Windows 10)

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quintendp.99

Prominent
Aug 14, 2017
14
0
510
Hello everyone,
The last 5 months i have been constantly struggeling with various BSOD's and crashes (my pc freezes) since i got my new MSI GTX 1060, a new SSD and a fresh windows 10 install.

All of the BSOD's are being caused by ntoskrnl.exe (sometimes Saibus.sys) and occur most of the time while I'm playing Overwatch but also randomly.
I have red a lot of posts on this forum about the error and most people reffer to bad RAM.
But i want to be sure the problem is caused by bad ram before purchasing new ram sticks.

I get alot of different BSOD errors such as (from most common to less common):
IRQL_NOT_LESS_OR_EQUAL
PAGE_FAULT_IN_NONPAGED_AREA
MEMORY_MANAGEMENT
SYSTEM_SERVICE_EXCEPTION
....

So today I ran a memorytest and after 1 pass it came up with 4 errors on test #4 and 2 on #7
And I also did a fresh install of windows 10 but I still got a BSOD whilst trying Overwatch again.
I will run another memorytest overnight and tomorrow I will be testing both 4 GB sticks apart, I will keep you guys updated.
I really doubted the bad RAM at first because I only had problems since i got my new GPU, SSD and windows install.A lot of friends told me my power supply was causing it, could it be and how would i know?
What should i do to be sure the problem is bad RAM and not something else?

Before installing a clean install of windows 10 my Bluescreenview kinda looked like this guys: http://imgur.com/dOhACc4

BSOD Dumpfile from today's crash:
==================================================
Dump File : 081417-5562-01.dmp
Crash Time : 8/14/2017 9:35:23 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000096
Parameter 2 : fffff802`f1804866
Parameter 3 : ffff8d80`3cb5ba50
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+16c4c0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+16c4c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\081417-5562-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 15063
Dump File Size : 768,908
Dump File Time : 8/14/2017 9:36:03 PM
==================================================

Specs:
Operating System
Windows 10 Pro 64-bit
CPU
AMD FX-6300 65 °C
Vishera 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 798MHz (9-9-9-24)
Motherboard
ASRock 970 Pro3 R2.0 (CPUSocket) 37 °C
Graphics
22EA53 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 1060 6GB (Undefined) 46 °C
Storage
465GB Seagate ST500DM002-1BD142 ATA Device (SATA) 42 °C
223GB SanDisk SDSSDA240G (SSD) 51 °C
Optical Drives
No optical disk drives detected
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

EDIT1:
https://ufile.io/cbil7 This is the minidump of the BSOD I mentioned.

https://ufile.io/u3ny2 And this is a minidump of the BSOD that i got today, caused by both ntoskrnl.exe and win32kfull.sys

This was after I updated my drivers for my motherboard with the APP Shop application from ASRock
 
Solution
that is sort of difficult unless you know what memory you have now and buy the same type again. It is easier to buy another set of ram and replace it or put that 4gb stick that is in PC currently into channel 2 on motherboard so it isn't really matching the old ram and just running alongside it

check motherboard site and see what ram it can take before looking - http://www.asrock.com/mb/AMD/970%20Pro3%20R2.0/?cat=Memory

part number of current ram is: Part Number BLS4G3D1609DS1S00.

I would get 16gb if you can afford it.

quintendp.99

Prominent
Aug 14, 2017
14
0
510


Btw something i forgot to mention in this thread is that I always had the choice between Windows 10 and 8.1 which indicates that 8.1 still was on my D drive and possibly could've caused problems, correct me if I'm wrong though since I'm a noobie when it comes to computers :p
 

Colif

Win 11 Master
Moderator
Win 8 on a separate hdd shouldn't have had any effect on win 10, or cause these errors. To win 10, the other hdd was just a hdd. It might have recognised the boot partition as being windows but none of the files on the win 8 install were live to win 10

its 4.30am here, i will look at thread when i wake up but brain turning to mush now :)
 

quintendp.99

Prominent
Aug 14, 2017
14
0
510
Awesome! I'm pretty sure my pc works perfectly fine now. Thanks alot everyone for the help!
Now all I have to do is buy a new memory stick!
but I have one last silly question: How do i know the memory stick I'm buying is exactly the same as the one I have?
Thanks guys :)
 

Colif

Win 11 Master
Moderator
that is sort of difficult unless you know what memory you have now and buy the same type again. It is easier to buy another set of ram and replace it or put that 4gb stick that is in PC currently into channel 2 on motherboard so it isn't really matching the old ram and just running alongside it

check motherboard site and see what ram it can take before looking - http://www.asrock.com/mb/AMD/970%20Pro3%20R2.0/?cat=Memory

part number of current ram is: Part Number BLS4G3D1609DS1S00.

I would get 16gb if you can afford it.
 
Solution