Question Constant BSOD Error

gardenman

Admirable
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://jsfiddle.net/2tb6nyk5/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:012921-11625-01.dmp (Jan 29 2021 - 19:46:37)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Driver warnings:*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:memory_corruption (Process: System)
Uptime:1 Day(s), 4 Hour(s), 02 Min(s), and 25 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

Possible Motherboard page: https://www.asrock.com/mb/Intel/Z390 Phantom Gaming 4S/index.asp
There is a BIOS update available for your system. You are using version 1.20 and the latest is version 1.40. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
its unusual for nvidia drivers to cause a whea error, its also unusual for whea errors to actually tell you the name of driver right away, normally have to tease that info out of it.
 

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