Question Constant BSODs --- - - "WHEA_UNCORRECTABLE_ERROR" ?

Rezii

Great
Feb 21, 2022
100
2
85
Hello. My PC specs are
Ryzen 5 2400G
ASUS Phoenix GeForce GTX 1050Ti
16gb Crucial Ballistix Ram 2666mhz but 3200 at xmp which I turned off in hope to fix bluescreens.
GA-AX370 Gaming 5
256GB PM991 SSD
Windows 10 21H1

So. Every few minutes my pc constantly bluescreens with "WHEA_UNCORRECATBLE_ERROR". I've only just noticed though that after install Fall Guys, it gets past all of the startups until Downloading Resources. As soon as it reaches here, it bluescreens.

When I am trying to play games like for example Fall Guys, I bluescreen when either I am loading into the game or when I get into a game, as soon as the countdown is over and the game starts it instantly bluescreens. The only game which this does not happen to is Minecraft Java Edition.

The bluescreen error code is "WHEA_UNCORRECTABLE_ERROR". I have tried to make dump files, but after a bluescreen when I go to C:\Windows, nothing is there.
I have used check disk and Windows Memory Diagnostics, no errors.
 

Colif

Win 11 Master
Moderator
maybe john get further than I have.

Did you run Prime95?

reference: https://forums.tomshardware.com/threads/pc-constant-bsod.3766183/#post-22724158
its been WHEA errors for a while now.

stop making new threads, its not useful. Just stick to one. At least John in this now, he might get further than I have been.
 

Rezii

Great
Feb 21, 2022
100
2
85
maybe john get further than I have.

Did you run Prime95?

reference: https://forums.tomshardware.com/threads/pc-constant-bsod.3766183/#post-22724158
its been WHEA errors for a while now.

stop making new threads, its not useful. Just stick to one. At least John in this now, he might get further than I have been.
They all just go unanswered, and if I try to put a . in the thread to make it in the recently updated tab, it deletes it and i get warned for boosting. So I basically HAVE to make threads otherwise I will never even get assistance
 

Rezii

Great
Feb 21, 2022
100
2
85
maybe john get further than I have.

Did you run Prime95?

reference: https://forums.tomshardware.com/threads/pc-constant-bsod.3766183/#post-22724158
its been WHEA errors for a while now.

stop making new threads, its not useful. Just stick to one. At least John in this now, he might get further than I have been.
OK so I am gonna install Prime95, I live in the UK and got the Netherlands Europe download location thing, is that right?
 

Colif

Win 11 Master
Moderator
OK so I am gonna install Prime95, I live in the UK and got the Netherlands Europe download location thing, is that right?
looks like the link I gave you.
They all just go unanswered, and if I try to put a . in the thread to make it in the recently updated tab, it deletes it and i get warned for boosting. So I basically HAVE to make threads otherwise I will never even get assistance
I was waiting for your results from Prime 95. I hadn't stopped answering you. If you keep making new posts, you would get noticed for the wrong reasons.

Its difficult to find results when you aren't getting any Dump files.
My gut reaction would be to blame the storage drive, even though it passes. As you should get dumps, I assume I have already asked you if you ever changed your page file settings.

could buy a cheap hdd and install windows on it and see if you still get the BSOD.
 
  • Like
Reactions: rakinar2

Rezii

Great
Feb 21, 2022
100
2
85
looks like the link I gave you.

I was waiting for your results from Prime 95. I hadn't stopped answering you. If you keep making new posts, you would get noticed for the wrong reasons.

Its difficult to find results when you aren't getting any Dump files.
My gut reaction would be to blame the storage drive, even though it passes. As you should get dumps, I assume I have already asked you if you ever changed your page file settings.

could buy a cheap hdd and install windows on it and see if you still get the BSOD.
Hey, so I'm on Prime95, but don't know what to do. The tutorial link thing that you had given me looks different to what is on my screen.
View: https://imgur.com/a/3lvSzbE
 

Colif

Win 11 Master
Moderator
tutorial is from 2008... things change. they more or less still apply.
That screen existed back then, its just had extra tests added since then.

I probably need to find a newer tutorial.

Small FFT is thee test I normally get people to run still.

just 2 years ago it still looked the same - https://www.tenforums.com/tutorials/16474-prime95-stress-test-your-cpu.html
https://www.tomshardware.com/reviews/stress-test-cpu-pc-guide,5461-2.html << 2020 still looked like my Tutorial... so they only recently changed it, it seems
 

Colif

Win 11 Master
Moderator
How to setup Prime95 with Custom Settings
  1. You will need to download Prime95 if you don’t already have it.
  2. Start a New Torture Test
  3. Select Custom Blend
  4. Set the number of threads to the number of cores you have (double that for virtual cores)
  5. Press Ctrl + Alt + Delete to check the available ram in start task manager under the Performance tab
  6. Calculate 90% of your total system memory using the following calculation: amount_of_memory_in_mb * .9
  7. In the box that reads “Memory to use in MB” insert the sum of step 3
  8. Click Start
Note: Once you start the custom test, you will notice your entire system slows down with these Prime95 settings. So don’t expect to be casually browsing Reddit or playing some games while the custom stability test is running.
 

Rezii

Great
Feb 21, 2022
100
2
85
yes, it will create a file at end called stress.txt. In about 20 hours when its done, or if you bsod before its finished, it will create it in the folder the application is installed in.
wait, so I can't use my PC for the entire day? and the latest I can keep it on is 9 hours from now, my PC is in my room and I will not be able to sleep with this loudness you can hear it in the next room over.
 

Colif

Win 11 Master
Moderator
run it for about 4 hours and see if anything occurs in that time. But 24 hours is generally the best time to run it for

How long should I run Prime95 for?
Ideally, you should run Prime95 for 24 hours. 24 hours is viewed as a sufficient and a reliable time period to ensure there isnt anything missed by Prime95. Even if your PC didn’t crash or had an error after 12 hours that doesn’t mean it wouldn’t fail at the 18th hour. A lot of users have seen their systems fail at 18th or 20th hour. The 24 hours period is selected on the basis that it is the sufficient amount of time to run all the FFTs. It is obviously up to the user but we will recommend you to run Prime95 for 24 hours.

its loud as its stressing CPU so fans running to keep temps down.
 

Rezii

Great
Feb 21, 2022
100
2
85
run it for about 4 hours and see if anything occurs in that time. But 24 hours is generally the best time to run it for



its loud as its stressing CPU so fans running to keep temps down.
OK, I'm so sorry for all the time of yours I have been taking, but this means that I can't play Minecraft til then? Minecraft is the only game that DOESNT bluescreen. Earlier I got Descenders, couldn't even start riding the bike without it bluescreening. I also got Rust, it went for 10 seconds in the main menu without pressing anything before the audio crashed and bluescreened.
 

Rezii

Great
Feb 21, 2022
100
2
85
so um, its your choice. run test when you want to, play game if you want to. I be around waiting for reply... though maybe not tonight.
Ok, so I tried to play portal 2 for the first time, and I couldn't get through 2 seconds of the starup thing without a bluescreen. Should I send you the file from stresstest?
 

Rezii

Great
Feb 21, 2022
100
2
85
copy paste results of stress.txt into post and I see what it shows.
Is that located in the Prime95 folder? If so, I don't think it's what you're looking for but here


STRESS TESTING YOUR COMPUTER

BACKGROUND
----------

Today's computers are not perfect. Even brand new systems from major
manufacturers can have hidden flaws. If any of several key components such
as CPU, memory, cooling, etc. are not up to spec, it can lead to incorrect
calculations and/or unexplained system crashes.

Overclocking is the practice of increasing the speed of the CPU and/or
memory to make a machine faster at little cost. Typically, overclocking
involves pushing a machine past its limits and then backing off just a
little bit.

For these reasons, both non-overclockers and overclockers need programs
that test the stability of their computers. This is done by running
programs that put a heavy load on the computer. Though not originally
designed for this purpose, Prime95 is an excellent way of placing a heavy
load on a computer system and includes a "torture test" to allow users to do
so without interfering in the prime search.


RESOURCES
---------

This program is a good stress test primarily for CPUs and RAM, as well as
cooling systems and power supplies. The torture tests run continuously, checking
the calculations are within certain parameters while they are in progress and
comparing your computer's final results to results that are known to be correct.
Any mismatch and you've got a problem!

You'll need other programs to stress test other system components, monitor
the state of the system while testing and help identify the source of any faults
that arise.

Other stress tests for CPUs, memory, graphics cards etc:
OCCT - http://www.ocbase.com
Linpack - http://www.techpowerup.com/download/linpack-xtreme/
Realbench - http://rog.asus.com/tag/realbench/
MemTest64 - http://www.techpowerup.com/memtest64/
FurMark - http://geeks3d.com/furmark/
GpuTest - https://www.geeks3d.com/gputest/
PassMark BurnInTest - https://www.passmark.com/products/bit.htm
Aida64 - https://www.aida64.com/

Utilities and monitoring software:
Intel XTU - https://downloadcenter.intel.com/download/24075
Ryzen Master - https://www.amd.com/en/technologies/ryzen-master
Afterburner - https://www.msi.com/page/afterburner
HWiNFO - https://www.hwinfo.com/
CPU-Z - https://www.cpuid.com/softwares/cpu-z.html
GPU-Z - https://www.techpowerup.com/gpuz/

Useful websites and forums with pertinent information:
http://www.overclockers.com
http://www.overclock.net
http://www.anandtech.com
http://www.tomshardware.com
http://www.hardocp.com
http://linustechtips.com/main/
http://ark.intel.com
http://www.amd.com/en/products/specifications/processors

A number of subreddits exist where assistance may be found - please make sure
you understand the scope of each and read their rules before posting:
http://www.reddit.com/r/pchelp
http://www.reddit.com/r/buildapchelp
http://www.reddit.com/r/techsupport
http://www.reddit.com/r/overclocking
http://www.reddit.com/r/Intel
http://www.reddit.com/r/AMD


WHAT TO DO IF A PROBLEM IS FOUND?
---------------------------------

The exact cause of a hardware problem can be very hard to find.

If you are not overclocking, the most likely cause is memory. It is not uncommon
for memory to not run correctly at its rated speed (incorrectly "binned"). This is
most easily tested by swapping it with memory from another compatible computer and
retesting. If that is not possible you can try underclocking memory or increasing
memory voltage a tiny bit. Overheating is another possible source of problems.
You can check the temperatures using monitoring software like HWiNFO to make sure
the CPU is below it's rated temperature limit. If not, the cooler may be incorrectly
mounted or disconnected from the system while in transit, or the thermal paste
between the CPU and the cooler may not have been applied properly - YouTube is an
excellent place to find videos demonstrating correct cooler/paste application methods.
Occasionally, the power supply is incapable of supplying sufficient power to the
system under heavy load, you can often diagnose this by monitoring the 12v, 5v and
3.3v voltages - you will typically observe a substantial drop in these voltages when
putting the system under load and generally means the PSU itself needs to be replaced
with a more capable unit.

If you are overclocking, the most likely problems are either the CPU core
voltage being set too low or drooping too far under heavy low. You should
either increase the voltage or adjust the load line calibration to deal
with these issues. Another frequently seen issue is the motherboard failing
to set a suitable voltage for the memory controller when an XMP profile is
enabled.

The above causes are far from a comprehensive list of possible causes. Diagnosing
the exact cause can be a very difficult process.

NB: You should always thoroughly research the voltage tolerances of any
specific component before you start changing it. Memory controllers integrated
into modern CPUs in particular are very sensitive to increased running voltages
and can functionally degrade very quickly if set too high. Also make sure you
have accurate temperature monitoring in place while stress testing with increased
voltages and clock speeds as heat outputs increase exponentially - 1st generation
Ryzen CPUs specifically develop heat-related stability problems when running at
temperatures above 70degC.


CAN I IGNORE THE PROBLEM?
-------------------------

Ignoring the problem is a matter of personal preference. There are
two schools of thought on this subject.

Most programs you run will not stress your computer enough to cause a
wrong result or system crash. If you ignore the problem, then certain
workloads may stress your machine resulting in a system crash. Also,
stay away from distributed computing projects where an incorrect calculation
might cause you to return wrong results. Bad data will not help these
projects! In conclusion, if you are comfortable with a small risk of an
occasional system crash then feel free to live a little dangerously! Keep in
mind that the faster prime95 finds a hardware error the more likely it is that
other programs will experience problems.

The second school of thought is, "Why run a stress test if you are going
to ignore the results?" These people want a guaranteed 100% rock solid
machine. Passing these stability tests gives them the ability to run
CPU intensive programs with confidence.


FREQUENTLY ASKED QUESTIONS
--------------------------

Q) My machine is not overclocked. If I'm getting an error, then there must
be a bug in the program, right?

A) The torture test is comparing your machines results against
KNOWN CORRECT RESULTS. If your machine cannot generate correct
results, you have a hardware problem. HOWEVER, if you are failing
the torture test in the SAME SPOT with the SAME ERROR MESSAGE
every time, then ask for help at http://mersenneforum.org - it is
possible that a recent change to the torture test code may have
introduced a software bug.

Q) How long should I run the torture test?

A) I recommend running it for somewhere between 6 and 24 hours.
The program has been known to fail only after several hours and in
some cases several weeks of operation. In most cases though, it will
fail within a few minutes on a flaky machine. When overclocking it is
entirely feasible to run short 10-15min tests at each increase in
clock speed to quickly assess the feasibility of running at those
speeds, then run longer tests later.

Q) Prime95 reports errors during the torture test, but other stability
tests don't. Do I have a problem?

A) Stability tests are not equal in their ability to detect problems.
Some don't apply a heavy enough load for their results to be reliable,
while others apply loads so heavy that only extremely edge-case
real-world workloads would compare. There also may be significant
differences between stress tests regarding the CPU features they make
use of, so specific tests that don't make use of them may not be valid
for specific use cases where those features are required (e.g. AVX
instructions, virtualization technologies).

Q) A forum member said "Don't bother with prime95, it always pukes on me,
and my system is stable!. What do you make of that?"

or

"We had a server at work that ran for 2 MONTHS straight, without a reboot
I installed Prime95 on it and ran it - a couple minutes later I get an error.
You are going to tell me that the server wasn't stable?"

A) If a system can be easily crashed or made to generate incorrect
results to mathematical functions simply by running a program on it,
it is impossible to argue that it is reliable. The consequences of
that unreliability are up to the user to be aware of, but many faults
go unnoticed for a long time. Glitches in games may be assumed to be
bugs in the programming. Vital data in long term storage may already
have been corrupted without anyone knowing about it. The question to
ask yourself is whether or not the responsibilities of that system are
unimportant enough to make continuing without remedial action worth
the risk.
 

Rezii

Great
Feb 21, 2022
100
2
85
And results.txt is just this..

[Sat Jun 25 13:02:07 2022]
Self-test 192K (thread 1 of 2) passed!
Self-test 192K (thread 2 of 2) passed!
Self-test 192K (thread 2 of 2) passed!
Self-test 192K (thread 1 of 2) passed!
Self-test 192K (thread 2 of 2) passed!
Self-test 192K (thread 2 of 2) passed!
Self-test 192K (thread 1 of 2) passed!
Self-test 192K (thread 1 of 2) passed!
[Sat Jun 25 13:11:41 2022]
Self-test 4K (thread 1 of 2) passed!
Self-test 4K (thread 2 of 2) passed!
Self-test 4K (thread 1 of 2) passed!
Self-test 4K (thread 2 of 2) passed!
Self-test 4K (thread 1 of 2) passed!
Self-test 4K (thread 2 of 2) passed!
Self-test 4K (thread 1 of 2) passed!
Self-test 4K (thread 2 of 2) passed!
[Sat Jun 25 13:18:14 2022]
Self-test 5K (thread 2 of 2) passed!
Self-test 5K (thread 1 of 2) passed!
Self-test 5K (thread 2 of 2) passed!
Self-test 5K (thread 1 of 2) passed!
Self-test 5K (thread 2 of 2) passed!
Self-test 5K (thread 1 of 2) passed!
Self-test 5K (thread 2 of 2) passed!
Self-test 5K (thread 1 of 2) passed!
[Sat Jun 25 13:25:08 2022]
Self-test 6K (thread 2 of 2) passed!
Self-test 6K (thread 1 of 2) passed!
Self-test 6K (thread 1 of 2) passed!
Self-test 6K (thread 2 of 2) passed!
Self-test 6K (thread 2 of 2) passed!
Self-test 6K (thread 1 of 2) passed!
Self-test 6K (thread 1 of 2) passed!
Self-test 6K (thread 2 of 2) passed!
[Sat Jun 25 13:30:53 2022]
Self-test 8K (thread 2 of 2) passed!
Self-test 8K (thread 1 of 2) passed!
Self-test 8K (thread 2 of 2) passed!
Self-test 8K (thread 1 of 2) passed!
Self-test 8K (thread 1 of 2) passed!
[Sat Jun 25 13:37:16 2022]
Self-test 8K (thread 2 of 2) passed!
Self-test 8K (thread 1 of 2) passed!
Self-test 8K (thread 2 of 2) passed!
Self-test 10K (thread 1 of 2) passed!
Self-test 10K (thread 1 of 2) passed!
Self-test 10K (thread 2 of 2) passed!
[Sat Jun 25 13:42:23 2022]
Self-test 10K (thread 2 of 2) passed!
[Sat Jun 25 13:47:27 2022]
Self-test 10K (thread 1 of 2) passed!
Self-test 10K (thread 2 of 2) passed!
Self-test 10K (thread 2 of 2) passed!
Self-test 10K (thread 1 of 2) passed!
Self-test 12K (thread 2 of 2) passed!
Self-test 12K (thread 2 of 2) passed!
Self-test 12K (thread 1 of 2) passed!
Self-test 12K (thread 1 of 2) passed!
[Sat Jun 25 13:53:11 2022]
Self-test 12K (thread 2 of 2) passed!
Self-test 12K (thread 1 of 2) passed!
Self-test 12K (thread 1 of 2) passed!
Self-test 12K (thread 2 of 2) passed!
[Sat Jun 25 13:58:45 2022]
Self-test 15K (thread 2 of 2) passed!
Self-test 15K (thread 2 of 2) passed!
Self-test 15K (thread 1 of 2) passed!
Self-test 15K (thread 1 of 2) passed!
Self-test 15K (thread 2 of 2) passed!
[Sat Jun 25 14:04:19 2022]
Self-test 15K (thread 1 of 2) passed!
Self-test 15K (thread 1 of 2) passed!
Self-test 16K (thread 2 of 2) passed!
Self-test 15K (thread 2 of 2) passed!
Self-test 16K (thread 2 of 2) passed!
Self-test 16K (thread 1 of 2) passed!
[Sat Jun 25 14:09:57 2022]
Self-test 16K (thread 1 of 2) passed!
Self-test 16K (thread 2 of 2) passed!
Self-test 16K (thread 1 of 2) passed!
Self-test 16K (thread 1 of 2) passed!
[Sat Jun 25 14:16:59 2022]
Self-test 18K (thread 1 of 2) passed!
Self-test 16K (thread 2 of 2) passed!
Self-test 18K (thread 2 of 2) passed!
Self-test 18K (thread 1 of 2) passed!
Self-test 18K (thread 2 of 2) passed!
Self-test 18K (thread 1 of 2) passed!
 

Colif

Win 11 Master
Moderator
okay, well, it doesn't appear cause is CPU.

lets see, we have tested
Ryzen 5 2400G - unsure if it passes
750w PSU - what make/model?
16gb ram crucial ballistix - passes memtest
ga-ax370 - there are no tests for any motherboard
gtx 1050ti
NVMe - seems okay. doesn't work with magician but then its not listed as supported by it.
CPU passes
Storage did too.
Corsair 750watt PSU.

If you crashing in games, it could be GPU.

have you tried removing GPU and run games off the Integrated GPU on CPU? I realise they may not run well but it would at elast remove GPU as a potential cause.
 

Rezii

Great
Feb 21, 2022
100
2
85
okay, well, it doesn't appear cause is CPU.

lets see, we have tested

CPU passes
Storage did too.
Corsair 750watt PSU.

If you crashing in games, it could be GPU.

have you tried removing GPU and run games off the Integrated GPU on CPU? I realise they may not run well but it would at elast remove GPU as a potential cause.
If you can tell just by the threads, then that isnt all of them I think, as I said i had it on for an hour and a half then it bluescreened. But I will try this. Does this mean I plug my monitors into my motherboard? If so, can I even use my 144hz one using displayport?
 

Rezii

Great
Feb 21, 2022
100
2
85
we trying to figure out what isn't cause to isolate what is.

So using one monitor temporarily to see if it makes any difference might be worth it.

If there was an easier way I would suggest it.
so, i tried only using my 144hz monitor and i still bluescreened after I loaded into a game of rust, say if its games where you have a loading screen THEN you can play, I bluescreen on them. Rust, after downloading all of the server assets or whatever when you load in I bluescreen, and as soon as I get put in a game on fall guys I bluescreen.
I'm not sure if you assumed I took out my graphics card, I didn't. If I was testing without my graphics card can I just plug my monitors into the motherboard and leave the graphics card in? I dont wanna take it out until I know for certain it's my graphics card.